About Dashen Bank
Dashen Bank is one of the leading Goliaths in the business. Dashen Bank has received some awards for its achievements and financial victories.
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!Dashen Bank was established by a group of 11 visionary investors and veteran brokers with a starting capital of 14.9 million birr in September, 1995.
Dashen Bank is named after Dashen Mountain, one of the highest in Ethiopia and aspires to be the “best bank in Africa”. The Bank is expected to be one of the largest banks in Africa and will expand its compact benchmarking and business operations throughout Africa.
Ras Dashen is part of the North Mountains National Park, with spectacular unspoiled life and spectacular views of traditional and traditional farming. The Simmons Mountains are home to many species of natural life, including Walia Ibex, Simone Fox or the Ethiopian Wolf and Galada Monkey. Dashen is trying to set new standards in financial management by delivering one of the best incentives in the classroom.
Located in Addis Ababa, the Bank is one of the largest secret banks in Ethiopia. Dashen is the most trusted brand in the domestic financial market; Standing and purchased Ethiopia. It operates 442 branches, nine dedicated Fox offices, 389 ATMs and 1,283 or more POS terminals through organizations across the country. Any space business caters to customers all over the planet, Dashen Bank is now there.
Dashen Bank now invites qualified and energetic candidates to apply for the following positions.
Job Title One: – Customer Service Manager I -For Branches under Addis Ababa District Offices
DB/ Vacancy- 0084/22
Job Summary
- The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.
Job Requirements
Academic & Professional Qualification
- Bachelor degree in a business related field e.g. accounting, management, economics, business administration
Working Experience
- Minimum of Six (6) years banking experience
Required Behavioral & Leadership Competency
- Interpersonal and cross cultural skills, including ability to build collaborative relationship with sensitivity to diversity/inclusion.
- Creativity and innovation skill
- Action oriented
- Quality focus and attention to detail
- Professionalism and integrity in line with Dashen Bank Values
- Good oral and written communication skills
- Personal motivation drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skill (internal & external)
- Risk awareness and focus-demonstrates understanding of risk management practice, standards and regulatory requirements.
Required Technical Competency
- Understands the basic mechanisms of general financial products and services.
- Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
- Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Project management skills
How to Apply
1. Interested and qualified applicants should apply through
2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
3. Finally, please scan all relevant credentials (uploading relevant credentials that verify educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
Application Deadline (End date): – June 24/22 G.C
Job Title Two: – Customer Service Manager I -For Branches under Adama District Office
DB/ Vacancy – 0085/22
Job Summary
- The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.
Job Requirements
Academic & Professional Qualification
- Bachelor degree in a business related field e.g. accounting, management, economics, business administration
Working Experience
- Minimum of Six (6) years banking experience
Required Behavioral & Leadership Competency
- Interpersonal and cross cultural skills, including ability to build collaborative relationship with sensitivity to diversity/inclusion.
- Creativity and innovation skill
- Action oriented
- Quality focus and attention to detail
- Professionalism and integrity in line with Dashen Bank Values
- Good oral and written communication skills
- Personal motivation drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skill (internal & external)
- Risk awareness and focus-demonstrates understanding of risk management practice, standards and regulatory requirements.
Required Technical Competency
- Understands the basic mechanisms of general financial products and services.
- Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
- Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Project management skills
Language Ability: –
- Ability to communicate in local languages is an added advantage.
How to Apply
1. Interested and qualified applicants should apply through
2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
3. Finally, please scan all relevant credentials (an Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
Application Deadline (End Date):– June 24/22
Job Title Three:– Customer Service Officer (Maker/Checker) -For Branches Under Jimma District Office
DB/ Vacancy-0077/22
Job Summary
The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
The Customer Service Officer (Checker) is responsible to check/authorize front office customer service support at the branch. S/he will handle checking/authorization of account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch in line with the policy and procedure manuals authorization limits.
Job Requirements
- Academic & Professional Qualification
- Bachelor Degree in a business related field e.g. Accounting, Management, Economics, and Business Administration.
Working Experience
Two (2) year of relevant experience
Required Behavioral & Leadership Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Office and good command of the core banking system.
Mandatory Language Requirement:
- For Jimma Cluster (Sarbo, Asandabo, Deneba, Dedo, Seka, Yabu, Limu Genet, Shebe, Agaro) Amharic, Afan Oromo and English.
- For Limu Genet Cluster (Atinago, Chora Botor, Nono Benja) Amharic, Afan Oromo and English.
- For Agaro Cluster (Sigimo, Setema, Toba, Gera) Amharic, Afan Oromo and English.
- For Tercha Cluster (Cida, Amaya) Amharic, English and Dawrogna.
- For Wolkite Cluster (Sakoru, Deneba, Saja, Emdebir, Agena, Bozhebar, Gummer,Gunchire, Hawaryat, Mike, Walga, Darge, Gubre, Kosie) Amharic, English and Guragegna. Yemegna is an added advantage
- For Najo Cluster (Mendi, Babo, Bila, Kemashi, Kiltu Kara, Gori, Gewane) Amharic, Afan Oromo and English.
- For Gambella Cluster (Lare, Etang, Abobo, Mathar, Fungnudo, Godere, Terfam) Amaharic, English, and Nuer or Agnuwak or Mezenger.
- For Bedelle Cluster (Denbi, Yanfa, Gachi, Chora) Amharic, Afan Oromo and English.
- For Metu Cluster (Gore, Hurumu, Nopa, Darimu, Supe, Alge, Uka, Bure, Bacho,Yayo) Amharic, Afan Oromo and English.
- For Bonga Cluster (Bita, Shshonde, Chena, Decha, Gesha, Gimbo, Adiyo, Xalo, Saylem, Goba, Gewata) Amaharic, English and Kefegna.
- For Mizan Aamn Cluster (Mizan, Aman, Gizmeret, Sheko, Wacha Manji, Biftu, Dima, Temenjayaz, Debrework, Megenteya) Amaharic, English and Benchegna.
- For Nekemte Cluster (Gudetu Arjo, Jimma Arjo, Gimbi, Nekemte, Anger Gute, Uke) Amaharic, English and Afan Oromo.
- For Shambu
- Cluster (Alibo, Sekela, Amuru, Shambu, Bako) Amaharic, English and Afan Oromo.
- For Assosa Cluster (Mange, Bambasi, Guba) Amaharic and English.
- For Dembi Dolo Cluster (Dembi Dolo, Mechara, Begi, Nunu, Kabe, Qaqe, Chanqa, Mugi, Ayira, Guliso) Amaharic, English and Afan Oromo.
- For Tepi Cluster (Gecha, Meti, Shako, Masha) Amaharic, English and Shakigna.
- For Shay Bench Cluster (Shay Bench, Bachuma, Jamu) Amaharic, English, Benchegna and Menit.
- Age: Not more than 30 Years.
Application Deadline (End Date):– June 17/2022
How to Apply
1. Interested and qualified applicants should apply
2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
3. Finally, please scan all relevant credentials (Uploading relevant credentials that verify educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
Application Deadline (End Date):– June 17/2022
Job Title Four: – Customer Service Officer
(Maker/Checker) -For Branches under Dire Dawa District Office
DB/ Vacancy-0076/22
Job Summary
The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
The Customer Service Officer (Checker) is responsible to check/authorize front office customer service support at the branch. S/he will handle checking/authorization of account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch in line with the policy and procedure manuals authorization limits.
Job Requirements
- Academic & Professional Qualification
- Bachelor Degree in a business related field e.g. Accounting, Management, Economics, and Business Administration.
Working Experience
Two (2) year of relevant experience
Required Behavioral & Leadership Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Office and good command of the core banking system.
Mandatory Language Requirement: –
- For Dire Dawa Cluster (Dire Dawa City, Melka Jebedu, Shnila, Hurso, Industry park, Langa, Kersa) Amaharic, English and Afan Oromo or Somali.
- For Errer (Errer) Amharic, English and Afan Oromo.
- For Aysha (Dewale) Amharic, English and Afan Oromo.
- For Harar Cluster (Harar, Aweday, Babile, Haramaya, Hamaresa, Kombolcha) Amaharic, English and Afan Oromo or Somali.
- For Fedis (Fedis) Amharic, English and Afan Oromo.
- For Grawa Cluster (Grawa, Bedeno, Furda, Kurfa Chela, Dawe, Megala Dira) Amharic, English and Afan Oromo.
- For Jigjiga Cluster (Jigjiga, Lafa Issa, Tefri Ber, Fafem, Bombas) Amharic, English and Somali.
- For Dege Habur (Dege Habur) Amharic, English and Somali.
- For Kebri Dehar (Kebri Dehar) Amharic, English and Somali.
- For Shelabo (Shelabo) Amharic, English and Somali.
- For Kelafo (Kelafo) Amharic, English and Somali.
- For Wardir (Wardir) Amharic, English and Somali.
- For Gode (Gode) Amharic, English and Somali.
- For Chelenko Cluster (Chelenko, Kulebi, Kobo, Deder, Harwacha, Goro Muti) Amharic, English and Afan Oromo.
- For Hirna Cluster (Hirna, Mesela, Doba, Boreda, Debeso) Amharic, English and Afan Oromo.
- For Chiro Cluster (Chiro, Maeso, Kuni, Asebot) Amharic, English and Afan Oromo.
- For Bedessa Cluster (Gelemso, Belbelity, Mechara, Boke Tiko, Boke Gudo, Kara Kurkura) Amharic, English and Afan Oromo.
- For Wachu (Wachu) Amharic, English and Afan Oromo.
- For Mechara (Mechara) Amharic, English and Afan Oromo.
- For Kebri Beyah Cluster (Ararso, Aekcheck) Amharic, English and Somali.
- Age: Not more than 30 Years.
How to Apply
1. Interested and qualified applicants should apply
2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
3. Finally, please scan all relevant credentials (Uploading relevant credentials that verify educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
Application Deadline (End Date):– June 17/2022
Job Title Five:– Customer Service Officer (Maker/Checker) – For Branches Under Wolaita District Office
DB/ Vacancy – 0079/22
Job Summary
The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
The Customer Service Officer (Checker) is responsible to check/authorize front office customer service support at the branch. S/he will handle checking/authorization of account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch in line with the policy and procedure manuals authorization limits.
Job Requirements
Academic & Professional Qualification
Bachelor Degree in a business related field e.g. Accounting, Management, Economics, and Business Administration.
Experience
Two (2) year of relevant experience
Required Behavioral & Leadership Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
- Required Technical Competency
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Office and good command of the core banking system.
Mandatory Language Requirement
- For Wolaita Sodo Area 1 (Sodo, Bodit, Areka, Gara Godo, Humbo, Gesuba, Lasho, Dola, Bedessa, Gununo, Bele & Selameber) Amharic, English and local language.
- For Hossena Area 2 (Hossena, Doyogena, Gimbichu, Duna, Homocho, Gomebera, Shashego, Jajura, Morusto, Amecha, Lisana, Hambicho, Belesa, Marie, Lera, Angecha) Amharic, English and local language.
- For Shinshicho Area
- 3 (Shinshicho, Hadero, Damboya, Mudula, Hunto) Amharic, English and local language.
- For Arebaminch 4 (Arebaminch, lante, Wajifo, Elgo, Biribir, Chencha, Gerese) Amharic, English and local language.
- For Konoso Karat 5 (Konoso, Gidole, Gumayde & Gewada) Amharic, English and local language.
- For Sawela 6 (Sawela, Bulki & Zala) Amharic, English and local language.
- For Kameba 7 (Kameba, Martagarda, Bonke, Baleta & Shafe) Amharic, English and local language.
- For Jinka 8 (Jinka, Keyafere, Demika, Tolta, Mechre, Gathre) Amharic, English and local language.
- For Laska 9 (Gelila, Melo, Baleta, Laha, Miyzalo, Mashere, Melokoza) Amharic, English and local language.
- For Butajira 10 (Butajira, Kibet, Mareko, Enseno, Hulubareg, Kawakoto, Tora, Mito, Dalocha, Worabe) AAmharic, English and local language.
- For Halaba 11 (Halaba, Durame, Shone, Alemegbya, Besheno, Guba, Abokicho, Adilo) Amharic, English and local language.
- Age: Not more than 30 Years.
How to apply for the job;
1. Interested and qualified applicants should apply through
2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
3. Finally, please scan all relevant credentials (uploading relevant credentials that verify educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
Application Deadline (End date): – June 17/2022 G.C
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