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Bank of Abyssinia – Vacancy Announcement | Banking Jobs

Vacancy Announcement – Bank of Abyssinia

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Bank of Abyssinia would like to invites competent and interested candidates for the following Positions.

Position 1: Junior Digital Banking Officer

Education; BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics or other business related fields.

Work Experience: Minimum of 2 years banking experience.

Place of Work: Hawassa District Office

Position 2: Banking Business Officer

Job Objective:

To promote bank products and services, attained customers request and provide efficient and high quality service to customers as per the bank’s policy, procedure, guideline and other pertinent regulation.

Main Duties and Responsibilities:

  • Attain the customer request, provide efficient and high quality service, and promote and sale banking product, service and channels.
  • Delivers efficient and high quality service to customers and handle their queries and complaints.
  • Maintain positive relationship with customer and staffs.
  • Enhance the bank’s image through pro-actively handling customers & maximize of their satisfaction.
  • Signs on documents and transaction tickets.
  • Comply strictly the regulatory standards, bank’s policies, procedure and code of conduct.
  • Perform each tasks with the bank’s standards and delivery time and adhere strictly to compliance and operational risk controls.
  • Identify and recruit prospect customers, and provide professional advise.
  • Work towards the achievements of the teams and individual task.
  • Promote the bank’s products, service and digital banking to customers.
  • Participate in the resource mobilization activities.
  • Attend customer at counter properly with due respect.
  • Recruit customers, sale products, services and digital banking of the Bank.
  • Prepare cash and non-cash tickets/negotiable instrument.
  • Process cash and non-cash transactions.
  • Process customers’ account opening, digital banking services and perform cross selling activities.
  • Process customer account closing and product service and channel termination.
  • Identify, verify and scan customers’ and authorized staffs’ signatures.
  • Maintain his/her cash holding position at all time.
  • Balance daily cash and non-cash tickets and physical cash against the respective accounts.
  • Perform other related duties given by the supervisor.

Job Requirement:

Required Education: BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics or other business related fields.

Work Experience: Minimum of 2 (two) years banking experience.

Place of Work: Boditi, Morsito, Hadiya, Arero and Yabello Branches (Hawassa District) Haffat Issa Branch (Dire Dawa District)

Position 3: Senior Banking Business Officer

Job Objective:

To authorize transaction in line with the bank risk appetite and without compromising the customer satisfaction. And to handle the customers’ request and provide efficient and high quality service to customers as per the bank’s policy, procedure, guideline and other pertinent regulation.

Main Duties and Responsibilities:

  • Handle the customer request, provide efficient and high quality service, and check and authorize transaction.
  • Delivers efficient and high quality service to customers and handle their queries and complaints.
  • Maintain positive relationship with customer and staffs.
  • Enhance the bank’s image through pro-actively handling customers and maximization of their satisfaction.
  • Countersign on documents and transaction tickets.
  • Comply strictly the regulatory standards, bank’s policies, procedure and code of conduct.
  • Perform each tasks with the banks standards and delivery time and adhere strictly to compliance and operational risk controls.
  • Works towards the achievements of the teams and individual task.
  • Promote the bank’s products, service and alternative channels to customers.
  • Participate in the resource mobilization activities.
  • Check account opening and cross selling of digital banking and services.
  • Authorize all transactions as per the limit accurately and efficiently.
  • Participates in on the job training and experience sharing sessions of performers.
  • Process cheque issuance request and account closing.
  • Approve transactions on inactive saving accounts and withdrawal without passbook as required.
  • Check and confirm scanned signatures and documents.
  • Maintain insufficient cheque book record as per NBE directive.
  • Handle PIN and Payment card.
  • Perform other related duties given by the supervisor.

Job Requirement

Educational: BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics or other business related fields.

Work Experience: Minimum of 4 years banking experience.

Place of Work: Moyale Branch (Hawassa District)

Position 4: Grade I Branch Business Manager

Job Objective:

To ensure the effectiveness of the branch sales and marketing activities, mobilization of resources, expansion of branch accessibility through digital banking and efficient and high quality service provision to customers in consistent manner in the branch at all time as per the bank’s policy, procedure, guideline and other pertinent regulation.

General Duties and Responsibilities:       

  • Coordinate and manage the overall banking operation activities in the branch.
  • Participate in the Preparation of the Branch’s budget and track its implementation,
  • Ensure effective and proper utilization of resources;
  • Analyze needs, asses the capacities of staff, and propose continuous education (e.g. training plan, TOT, seminars);
  • Coach and mentor employees within the branch towards effective career development,
  • Set goals, objectives, performance standards and signs an agreement with performers, and evaluate the periodic performance of his/her subordinates.
  • Prepare, Review and upon approval, submit functional reports to relevant organs and work closely with the branch teams for same,
  • Manage disciplinary concerns of the Branch’s staff.

Main Duties and Responsibilities:

  • Participate in the Development of Branch plans (such as operational plan, marketing plans and sales plan) and objectives and review and consolidate same.
  • Plan and manage the sales and customer service activities of the activities of the branch.
  • Sale of bank products, services and digital banking.
  • Handle the customer request.
  • Maintain relationship management with customers.
  • Ensure the proper handling of customer queries and complaints, and manage and maintain positive relationship with customer and staffs.
  • Promote new and existing bank’s products, services and digital banking to the customers and facilitate efficient and high quality service to customers.
  • Enhance the bank’s image through pro-active handling of customers and maximization of their satisfaction.
  • Ensure that all performer comply with regulatory standards, bank’s policies, procedure and code of conduct.
  • Ensure the fulfillment of overall tasks that have given to execute customer-focused service in the process.
  • Ensure that good relationship maintained with developmental partner and high value customers.
  • Adhere strictly to compliance and operational risk controls in accordance with the bank’s and regulatory standards, policies and practices.
  • Countersigns on document and transaction tickets and approve payments.
  • Supervise the business activities in the branch.
  • Work closely with the branch teams in annual plan development.
  • Evaluate continuously the work of the Branch business team.
  • Motivate the Branch Business team.
  • Prepare and implement periodic job rotation plan for the Branch business team.
  • Ensure that all Branch transactions are processed accurately and efficiently.
  • Responsible for management and maintenance of all bank products, services and digital banking.
  • Coordinate the marketing efforts of the branch.
  • Evaluate periodically the marketing and sales plans.
  • Follow–up and rectify discrepancy reported by internal auditors.
  • Create conducive working environment for the customers and staff.
  • Engage fully in the resource mobilization activities.
  • Authorizes transactions.
  • Ascertains that all transactions are authorized on same date as per the standard.
  • Keep cash indemnity savings account passbook of the officer and updates the balance on the system monthly.
  • Manage and approve transactions on inactive current accounts as required.
  • Measure Branch Business staffs’ performance periodically.
  • Ensure all document related to credit and international banking are properly and timely forwarded to the respective departments.
  • Ensure all loan request of customers are properly and timely forwarded to the respective departments as per credit procedure.
  • Prepare reminder to the customer or take action for those customers who write a cheque without Sufficient balance as per NBE directive and report to Branch Banking;
  • Perform other duties assigned by appropriately instituted Supervisory Management.

Job Requirement

Education: MBA/BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics or other business related fields.

Work Experience: Minimum of 4/6 years banking experience.  Experience in supervisory role is advantageous

Place of Work: Damota and Dodola Branches (Hawassa District)

Deadline: November 10, 2023

How to Apply

We would like to inform you that you can get detailed information about the requirements and apply for the positions by logging in to the bank’s career site https://vacancy.bankofabyssinia.com

Application instruction:

  • Remember to attach your CV, Application letter, Educational document, and updated work experience letter. 
  • Incomplete and false information will be Rejected

Remind this:

  • Read the vacancy announcement carefully.
  • Check the vacancy details with eligibility.
  • Prepare your CV or Application Details.
  • Finally, apply as instructed by the authority.

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Bank of Abyssinia – Vacancy Announcement | Banking Jobs
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