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Bank of Abyssinia – Vacancy Announcement For Fresh and Experienced

Vacancy Announcement – Bank of Abyssinia

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Bank of Abyssinia SC would like to invites competent and interested candidates for the following Positions.

Position 1: IT Trainee

Education: BSC Degree in Computer Science, Software Engineering, Information System, Electrical and Computer Engineering or other related fields.

Experience: No Experience Required

Year of Graduation: 2022 and 2023

CGPA: 2.75 and above

Age: 25 and Below

Exit Exam Result: 80% and above

Applicants should attach the following documents:-

8th grade Certificate and Resident (Kebele) ID

Degree with CGPA (student copy)

Cost sharing documents

Place of Work: Addis Ababa and Dire Dawa

Position 2: Grade I Branch Manager

Education: MA/BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics or other business related fields.

Work Experience: Minimum of 6/8 years banking experience, Experience in supervisory role is advantageous.

Job Objective:

To ensure the overall banking operation activities of the branch perform as per the bank’s policy, procedure, guideline and other pertinent regulation.

       2. Job Duties and Responsibilities:

General Duties and Responsibilities:

  • Develop Branch plans (such as operational plan, marketing plans and sales plan) and objectives and, lead & evaluate in their implementation.
  • Coordinate and manage the overall banking operation activities in the branch.
  • Prepare the Branch’s budget and track its implementation,
  • Represent the Branch,
  • Ensure effective and proper utilization of resources;
  • Analyze needs, asses the capacities of staff, and propose continuous education (e.g. training plan, TOT, seminars);
  • Coach and mentor employees within the branch towards effective career development,
  • Sets goals, objectives, performance standards and signs an agreement with performers, and evaluate the periodic performance of subordinates,
  • Prepare, Review, approve and submit functional reports to relevant organs and work closely with the branch teams for same,
  • Manage disciplinary concerns of the Branch’s staff.

Main Duties and Responsibilities:

  • Ensures customer queries and complaints properly handled;
  • Facilitate efficient and high quality service to customers;
  • Manage and maintain positive relationship with customer and staffs;
  • Promote new and existing banks products, service and digital banking to customers;
  • Enhance the banks image through pro-active handling of customers and maximizes their satisfaction;
  • Ensures that all performer comply with regulatory standards, bank’s policies, procedure and code of conduct;
  • Ensure the fulfillment of overall tasks that have given to execute customer-focused service in the process;
  • Adhere strictly to compliance and operational risk controls in accordance with the bank’s and regulatory standards  and policies;
  • Ensure that tasks are completed to the agreed standards within the agreed delivery time;
  • Plan, coach, manage and coordinate the overall branch management;
  • Enhance the Branch’s competitive position;
  • Perform regular assessment of all branch –related work practices;
  • Support Branch staff in developing, managing, and growing customer relationships;
  • Ensure compliance and monitoring is in place in accordance with rules , regulations, and standards;
  • Set team objectives, goals , and performance standards and facilitate team’s alignment and goal cascading;
  • Adhere strictly to compliance and operational risk controls in accordance with the bank’s and regulatory standards  and policies;
  • Ensure that tasks are completed to the agreed standards within the agreed delivery time;
  • Plan, coach, manage and coordinate the overall branch management;
  • Work closely with the branch teams in annual plan development  and implementation;
  • Enhance the Branch’s competitive position;
  • Review and consolidate Branch budgets;
  • Perform regular assessment of all branch –related work practices;
  • Evaluate annual plans, such as operational plan, marketing plans and sales plan…
  • Support Branch staff in developing, managing, and growing customer relationships;
  • Ensure compliance and monitoring is in place in accordance with rules , regulations, and standards;
  • Creates conducive work environment for the customers and staff;
  • Check and approve balance confirmation;
  • Motivates all branch staff to deliver high quality service;
  • Implement the designed strategy for business growth, operational excellence and digitalization;
  • Represent the Branch in social and official affairs and handle correspondences;
  • Ensure all document related to credit and international banking are properly and timely forwarded to the respective departments;
  • Coordinate the marketing efforts of the branch;
  • Perform other duties assigned by appropriately instituted Supervisory Management.

Place of Work: West Addis District, Emdebir Branch

Position 3: Customer Relationship Officer

Education: BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics or other business related fields

Work Experience: Minimum of 4 years banking experience.

Job Objective:

To review loans and advances on a regular basis to reduce loss associated with credit risk of the Bank by checking whether lending activities are in compliance with credit policies and procedures of the Bank and regulatory requirements; and providing prompt and quality services to customers.

    Main Duties and Responsibilities:

  • Facilitate the provision of efficient and high quality service to customers.
  • Manage and maintain positive relationship with customer and staffs.
  • Enhance the bank’s image through pro-active customer driven servicing of their needs to maximize customer satisfaction.
  • Sign on all trade service and credit transaction.
  • Ensure the fulfillment of overall tasks that have given to execute customer-focused service in the process.
  • Understand the business and team objectives.
  • Ensure the needs of key customers are met without compromising business efficiency.
  • Adhere strictly to compliance and operational risk controls in accordance with the bank’s and regulatory standards, policies and practices.
  • Ensure that tasks are completed to the agreed standards within the agreed timescales.
  • Enhance the bank’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
  • Participate in resource mobilization activities.
  • Receives TS related customer applications, verifies signature, conducts preliminary checking of applications and supporting documents against check list, and forward to CPC for processing.
  • Receive shipping documents and sends to center.
  • Provide information and advises to customers.
  • Promote TS and credit products and hunt new customers.
  • Identify customers’ needs and forward any new product ideas to TS and credit team.
  • Follow up cases that need legal action in relation to trade service and credit.
  • Release shipping documents by making endorsement.
  • Review applications for trade financing and accompanying documents, check them against relevant checklists and international and local standards.
  • Receive and compile foreign currency requests and submit for review.
  • Check the completeness of customer applications and documents and advise customers to complete as appropriate.
  • Prepare permit process reports and return and forward them for further compilation.
  • Follow up whether overdraft facilities are used by borrowers for the intended purposes.
  • Maintain and handle all customer applications and documentations with due care.
  • Perform other related duties given by the supervisor.

Place of Work: Adama District

Position 4: Banking Business Officer

Education:- BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics or other business related fields.

Work Experience:- Minimum of 2 years banking experience.

Job Objective:

To promote bank products and services, attained customers request and provide efficient and high quality service to customers as per the bank’s policy, procedure, guideline and other pertinent regulation.

Main Duties and Responsibilities:

  • Attain the customer request, provide efficient and high quality service, and promote and sale banking product, service and channels.
  • Delivers efficient and high quality service to customers and handle their queries and complaints.
  • Maintain positive relationship with customer and staffs.
  • Enhance the bank’s image through pro-actively handling customers & maximize of their satisfaction.
  • Signs on documents and transaction tickets.
  • Comply strictly the regulatory standards, bank’s policies, procedure and code of conduct.
  • Perform each tasks with the bank’s standards and delivery time and adhere strictly to compliance and operational risk controls.
  • Identify and recruit prospect customers, and provide professional advise.
  • Work towards the achievements of the teams and individual task.
  • Promote the bank’s products, service and digital banking to customers.
  • Participate in the resource mobilization activities.
  • Attend customer at counter properly with due respect.
  • Recruit customers, sale products, services and digital banking of the Bank.
  • Prepare cash and non-cash tickets/negotiable instrument.
  • Process cash and non-cash transactions.
  • Process customers’ account opening, digital banking services and perform cross selling activities.
  • Process customer account closing and product service and channel termination.
  • Identify, verify and scan customers’ and authorized staffs’ signatures.
  • Maintain his/her cash holding position at all time.
  • Balance daily cash and non-cash tickets and physical cash against the respective accounts.
  • Perform other related duties given by the supervisor.

Place of Work: Sawla, Chefe Donsa, Kiltu Dama and Bale Goba Branches (Hawassa District)

Position 5: Office Equipment Technician

Education: Diploma or TVET Level IV in Computer Science, Electricity, Electronics or related fields.

Work Experience: Minimum of 3 years cognate experience. Experience in banking industry is advantageous.

Place of Work: Adama District

Deadline: August 18, 2023

How to Apply

Interested applicants who only fulfill the minimum requirement invited to apply online as per the format provided with this link for

https://vacancy.bankofabyssinia.com

APPLY NOW

Remind this:

  • Read the vacancy announcement carefully.
  • Check the vacancy details with eligibility.
  • Prepare your CV or Application Details.
  • Finally, apply as instructed by the authority.

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Bank of Abyssinia – Vacancy Announcement For Fresh and Experienced
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