Vacancy Announcement – Bank of Abyssinia
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!Bank of Abyssinia would like to invites competent and interested candidates for the following positions.
Position 1: Banking Business Officer
Main Duties and Responsibilities:
- Attain the customer request, provide efficient and high quality service, and promote and sale banking product, service and channels.
- Delivers efficient and high quality service to customers and handle their queries and complaints.
- Maintain positive relationship with customer and staffs.
- Enhance the bank’s image through pro-actively handling customers & maximize of their satisfaction.
- Signs on documents and transaction tickets.
- Comply strictly the regulatory standards, bank’s policies, procedure and code of conduct.
- Perform each tasks with the bank’s standards and delivery time and adhere strictly to compliance and operational risk controls.
- Identify and recruit prospect customers, and provide professional advise.
- Work towards the achievements of the teams and individual task.
- Promote the bank’s products, service and digital banking to customers.
- Participate in the resource mobilization activities.
- Attend customer at counter properly with due respect.
- Recruit customers, sale products, services and digital banking of the Bank.
- Prepare cash and non-cash tickets/negotiable instrument.
- Process cash and non-cash transactions.
- Process customers’ account opening, digital banking services and perform cross selling activities.
- Process customer account closing and product service and channel termination.
- Identify, verify and scan customers’ and authorized staffs’ signatures.
- Maintain his/her cash holding position at all time.
- Balance daily cash and non-cash tickets and physical cash against the respective accounts.
- Perform other related duties given by the supervisor.
JOB REQUIREMENT
Education:- BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics or other business related fields.
Work Experience:- Minimum of 2 years banking experience
Required Number: 3
Place of Work: (Dire Dawa District)
Position 2: Banking Operation Officer
Main Duties and Responsibilities:
- Reconcile the branch book of account, check transaction and archive document, provide efficient and high quality service, process bulk payments, and document authentication for new opened account.
- Deliver efficient and high quality service to customers and handle their queries and complaints.
- Maintain positive relationship with customer and staffs.
- Enhance the bank’s image through pro-actively handling customers’ and maximization of their satisfaction.
- Countersign on documents and transaction tickets.
- Comply strictly the regulatory standards, bank policies, procedure and code of conduct.
- Perform each tasks with the bank’s standards and timescales and adhere strictly to compliance and operational risk controls.
- Works towards the achievements of the teams and individual task.
- Promote the bank’s products, service and digital banking to the customers.
- Participates in the resource mobilization activities.
Assigned at back office transaction processing (Back office maker)
- Attend customer at the back properly with due respect.
- Process non-cash transactions and bulk payment.
- Process clearance of negotiable instrument.
- Balance daily non-cash tickets against the respective accounts.
- Identify, verify and scan customers’ and authorized staffs’ signatures.
- Prepare non-cash tickets/instrument.
- Authenticate all opening documents.
- Perform other related duties given by the supervisor.
Assigned at transaction checking and documentation:
- Check account opening, alternative channels recruitment application form, cash and non-cash transactions, amend or change profile, and termination of product, services and contract.
- Report immediately or regularly any procedure violation or loss events.
- Archive safely all documents under his/her custody.
- Make surprise checking of cash and non-cash items.
- Record discrepancies and follow-up rectification on time.
- Collect, take run up and balance all cash and non-cash transaction source document from each performer against the system on same date.
- Take surprise run-up of tracer and outstanding items.
- Dispatch bank statements.
- Check that the cash holding limit of the branch and the performer.
- Identify areas of risk and non-compliance with procedures.
- Perform other related duties given by the supervisor.
Assigned at transaction Reconciliation:
- Balance all books of accounts against General Ledger on daily basis.
- Reconcile ATM, and POS transaction on daily basis.
- Ensure all adjustment transaction are properly posted.
- Settle all suspense accounts timely.
- Prepares suspense aging report regularly.
- Prepare and sign on back office transaction document/ticket.
- Keep reconciliation document for further reference.
- Follow the clearance of negotiable instruments and timely settlement.
- Perform other related duties given by the supervisor.
JOB REQUIREMENT
Education:- BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics or other business related fields.
Work Experience:- Minimum of 2 years banking experience
Required Number: 3
Place of Work: Dire Dawa District
Position 3: Grade I Branch Manager
Job Duties and Responsibilities:
General Duties and Responsibilities:
- Develop Branch plans (such as operational plan, marketing plans and sales plan) and objectives and, lead & evaluate in their implementation.
- Coordinate and manage the overall banking operation activities in the branch.
- Prepare the Branch’s budget and track its implementation,
- Represent the Branch,
- Ensure effective and proper utilization of resources;
- Analyze needs, asses the capacities of staff, and propose continuous education (e.g. training plan, TOT, seminars);
- Coach and mentor employees within the branch towards effective career development,
- Sets goals, objectives, performance standards and signs an agreement with performers, and evaluate the periodic performance of subordinates,
- Prepare, Review, approve and submit functional reports to relevant organs and work closely with the branch teams for same,
- Manage disciplinary concerns of the Branch’s staff.
Main Duties and Responsibilities:
- Ensures customer queries and complaints properly handled;
- Facilitate efficient and high quality service to customers;
- Manage and maintain positive relationship with customer and staffs;
- Promote new and existing banks products, service and digital banking to customers;
- Enhance the banks image through pro-active handling of customers and maximizes their satisfaction;
- Ensures that all performer comply with regulatory standards, bank’s policies, procedure and code of conduct;
- Ensure the fulfillment of overall tasks that have given to execute customer-focused service in the process;
- Adhere strictly to compliance and operational risk controls in accordance with the bank’s and regulatory standards and policies;
- Ensure that tasks are completed to the agreed standards within the agreed delivery time;
- Plan, coach, manage and coordinate the overall branch management;
- Enhance the Branch’s competitive position;
- Perform regular assessment of all branch –related work practices;
- Support Branch staff in developing, managing, and growing customer relationships;
- Ensure compliance and monitoring is in place in accordance with rules , regulations, and standards;
- Set team objectives, goals , and performance standards and facilitate team’s alignment and goal cascading;
- Adhere strictly to compliance and operational risk controls in accordance with the bank’s and regulatory standards and policies;
- Ensure that tasks are completed to the agreed standards within the agreed delivery time;
- Plan, coach, manage and coordinate the overall branch management;
- Work closely with the branch teams in annual plan development and implementation;
- Enhance the Branch’s competitive position;
- Review and consolidate Branch budgets;
- Perform regular assessment of all branch –related work practices;
- Evaluate annual plans, such as operational plan, marketing plans and sales plan…
- Support Branch staff in developing, managing, and growing customer relationships;
- Ensure compliance and monitoring is in place in accordance with rules , regulations, and standards;
- Creates conducive work environment for the customers and staff;
- Check and approve balance confirmation;
- Motivates all branch staff to deliver high quality service;
- Implement the designed strategy for business growth, operational excellence and digitalization;
- Represent the Branch in social and official affairs and handle correspondences;
- Ensure all document related to credit and international banking are properly and timely forwarded to the respective departments;
- Coordinate the marketing efforts of the branch;
- Perform other duties assigned by appropriately instituted Supervisory Management.
JOB REQUIREMENT
Education: MA/BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics or other business related fields.
Work Experience: Minimum of 6/8 years banking experience. Experience in Supervisory role is advantageous.
Required Number: 3
Place of Work: Lakomelza Branch (Dessie District)
Deadline: July 21, 2023
How to Apply
Interested and qualified applicants are invited to submit their application, CV and other credentials documents online.
We would like to inform you that you can get detailed information about the requirements and apply for the positions by logging in to the bank’s career site https://vacancy.bankofabyssinia.com
Remind this:
- Read the vacancy announcement carefully.
- Check the vacancy details with eligibility.
- Prepare your CV or Application Details.
- Finally, apply as instructed by the authority.
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