NGO Vacancy Announcement – Concern Worldwide
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!Concern Worldwide would like to invites competent and interested candidates for the following positions.
Position 1: Accountability & Learning Officer
Job Purpose:
- The overall objective of this position is to support Concern in ensuring accountability in all of its programmes, The position holder will help the CRM TA monitor complaints and response mechanisms in the country programme and ensure Concern has up to date, functional and effective complaints and response mechanisms in place.
- This role will also focus on compiling and analyzing monthly CRM reports and provide regular staff capacity building on accountability.
CRM:
- Support the accountability & learning advisor in planning, implementation and monitoring of community feedback and complaints response mechanisms in country programme.
- Assist the accountability & learning advisor in training and capacity building of Concern staff that the CRM is understood and used at all levels.
- Conduct monitoring visits to ensure that CRM systems are in place at field offices and community levels.
- Support the engagement of programme participants on the CRM set up and review, ensuring that it is an appropriate and accessible system, exploring ways to empower programme participants to make ‘sensitive‘ complaints in particular and to facilitate focussed group discussions on unintended consequences of our programmes.
- Assist the Advisor in managing Concern’s CRM mechanisms, ensuring all complaints are registered and responded to in a timely manner and documented properly.
- Technically support the accountability Focal Points at field level in the production and submission of monthly CRM reports.
- Develop a strong network and maintain good professional relationships with the relevant stakeholders dealing with accountability at national level.
- Assist in the development and implementation of effective, innovative actions in accountability to improve CRM systems.
- Closely working with M&E team support in facilitating learning reviews and generating reports as required
- Compile and submit monthly CRM report to the Accountability & Learning Advisor.
- Compile quarterly and annual accountability and CRM reports and submit to Accountability & Learning Advisor for review and submission to PD and PQA team.
Other:
Carry out any other tasks that are related to the role as requested by the immediate supervisor (Accountability & Learning Advisor) or the PD/PQA.
Gender Equity
- Demonstrate understanding of Concern Ethiopia’s Gender Equality Strategy
- Contribute to ensuring that Concern Ethiopia is a place where men and women are treated equally and with dignity and respect
- Demonstrate gender equality awareness and gender sensitivity and an ability to integrate a gender equality perspective into tasks and activities
Accountability
- In line with Concern’s commitments under the Core Humanitarian Standard (CHS):
- actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E);
- work with relevant colleagues to ensure that the Complaints and Response Mechanism (CRM) is functional and accessible, that feedback and complaints are welcomed and addressed; work with relevant colleagues to ensure that information about CRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities.
Emergency response
Concern is committed to responding to emergencies efficiently and effectively in order to help affected people meet their basic needs, alleviate suffering and maintain their dignity. To this end, when emergencies strike and the Ethiopian Programme is to respond, all staff are required to actively participate in the response, regardless of location and contribute to the efforts aimed at achieving the humanitarian objective of the organization.
Safeguarding
- Able to seek appropriate advice and report concerns, and feel confident that they have been understood.
- Understands local safeguarding structures and arrangements.
- Practises in a manner that seeks to reduce the risk of abuse, harm or neglect.
- Identifies and refers to appropriate services any other associated persons including carers, family members and children at risk.
- Able to document safeguarding concerns, and maintain appropriate record keeping, recording the wishes and views of the adult or child at risk, differentiating between fact and opinion.
Personal specification
Education and experience:
- A minimum of two years’ experience working with an international NGO.
- A degree in Sociology, Monitoring and Evaluation, Development studies or related field.
- Experience in setting up, implementation and reporting of complaints and response mechanisms
- Experience in assisting staff capacity building and training
- A strong understanding of programme accountability tools, standards and requirements
- Excellent interpersonal and organizational skills; works well as part of a multi-disciplinary team. Adaptable to evolving work priorities and schedules.
- Willing to travel in remote locations for up to 40% of working time.
- Ability to communicate and write well in English.
- Open to learn and promote learning.
- Somali and/or Tigrigna language ability is preferable and added value (but not a must)
Competencies:
Desirable:
- Ability to work collaboratively with colleagues across the organization developing effective working relationships to deliver outstanding results for target beneficiaries.
- Good communication and report writing skills
- Ability to communicate effectively in both oral and written English.
- Ability to work under pressure and meet deadlines
What we offer
A competitive salary and benefit package
Excellent medical benefits (100% cover including dependents)
20 days annual leave
26 weeks (paid) maternity leave, 18 weeks (unpaid) parental leave
Salary: Birr 29,466.00
Workplace: Addis Ababa
Position 2: Hygiene Promotion Officer
Job Purpose:
- This position reports to the respective line Managers, and technically to Hygiene promotion and behavioral change specialist based in Addis and will works closely with WASH and Health & Nutrition officers under the field office
- The purpose of the position is to ensure effective planning and quality implementation of hygiene promotion activities in IDPs and Host community in the above-mentioned woredas of Somali Region. The hygiene promotion officer is responsible to mobilize the community and to facilitate promotion of hygiene and sanitation information’s and practices across community according to the project objective.
- This position is responsible for the promotion of Hand hygiene and safe behaviors and ensure the functionality of WASH facilities for preventing the transmission of COVID-19. In close coordination with other project staffs, Hygiene promotion officer will be responsible to provide technical support and conduct assessments and monitoring activities.
- This position will conduct regular house to house visit, community dialogue, organize review meeting as well as capacity building to outreach workers and HEWs. This position will responsible for beneficiary identification, selection, registration and ensure timely delivery of WASH NFI along with the standards.
- This position reports to the respective line Managers, and technically to Hygiene promotion and behavioral change specialist based in Addis and will works closely with WASH and Health & Nutrition officers under the field office
Main duties & Responsibilities:
Technical Support and Facilitation
- Facilitate at kebele level Planned, organized and execute Hygiene training to technical committee (Out-reach workers, HEWs, DAs, Kebele manager and Teachers)
- Leading hygiene promotion works focusing on COVID-19 messaging at health facility, quarantine center and isolation centers.
- Facilitate and implement the participatory hygiene promotion activities
- Facilitate Organized and provided capacity building training for Out-reach workers on sanitation and hygiene promotion
- Facilitate periodic review meeting with Out-reach workers community representatives and concerned stake holders at kebele level.
- Take part in preparing all the required IEC/BCC materials and identifying and developing appropriate hygiene promotion messages.
- Ensure any NFI distribution are for the intended beneficiary and proper utilization of NFI.
- Serve as the focal point person for all activities related to Concern sanitation and hygiene promotion
Monitoring and Evaluation
- Take part in WASH knowledge, Attitude and practice (KAP) surveys and project evaluation in data collection, data entry, analysis and reporting in order to evaluate the impact of sanitation and hygiene promotion activities
- Participate by Planning and implementing on project monitoring and evaluation activities
- Develop different monitoring tools based on the activities
Coordination and networking
- To liaise with Government woreda Health office and Water office and other relevant actors as requested by the line manager
- Establish good working relationships with Concern staff, government bodies and other stakeholders
Planning, Reporting and Accountability
- Contribute to the preparation of internal and external reports
- Ensure that program participants and stakeholders have clear information about the program activities as appropriate and relevant to them.
- At all times adhere to policies and guidelines of Concern.
- Give technical support at kebele label staff on mainstreaming gender, protection, accountability, HIV/AIDS, inequality and DRR in the implementation of hygiene and sanitation promotion
- Committed to CWW’s vision, mission and core values
- Ensure that all hygiene/sanitation promotion activities are documented and recorded including desegregated data and reported to the respective Project manager
- Document good practices and success stories for learning and sharing Ensure that all HR policies and procedures relating to Concern Ethiopia’s gender equality strategy are implemented at kebele level
- Ensure that all gender sensitive policies and procedures are fully adhered to during recruitment processes
- Contribute to promoting a gender sensitive working environment within Concern Ethiopia
Additional Duties
Perform other duties assigned by the line manager for the accomplishment of programme objectives.
Emergency response
- Concern is committed to responding to emergencies efficiently and effectively in order to help affected people meet their basic needs, alleviate suffering and maintain their dignity. To this end, when emergencies strike and the Ethiopia Programme is to respond, all staff are required to actively participate in the response, regardless of location and contribute to the efforts aimed at achieving the humanitarian objective of the organization.
Gender Equity
- Ensure that all HR policies and procedures relating to Concern Ethiopia’s gender equality strategy are implemented
- Ensure that all gender sensitive policies and procedures are fully adhered to during recruitment processes
- Contribute to promoting a gender sensitive working environment within Concern Ethiopia
Accountability
In line with Concern’s commitments under the Core Humanitarian Standard (CHS):
- actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E);
- work with relevant colleagues to ensure that the Complaints and Response Mechanism (CRM) is functional and accessible, that feedback and complaints are welcomed and addressed;
- Work with relevant colleagues to ensure that information about CRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities.
Safeguarding
- Ensure the maximum protection of programme participants from exploitation by working on the adherence of CONCERN Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy.
- Ensure program participant Protections by adhering standards of the safeguarding policy when program participants be in contact with CONCERN during different trainings, meetings, workshops and contractual works.
- Assess the safety and security of different meeting, workshop and training venues in collaboration with project HR unit
- Provide technical support &Advise to Project Manager Follow up & Monitor Strategic Implementation of Concern Safeguarding Issues collaborating with Gender & Safeguarding team in Concern.
Job Requirements
- Bsc in Environmental Health, Health Promotion or relevant development studies.
- 4 years’ experience in hygiene behavior change communication and in INGOs development programs in rural and remote environments in Ethiopia.
- Excellent written and spoken English and Somali language
- Experience in providing training and capacity building for staff
- Ability to understand and respect the cultural, religious and political environment and to work well with staff and local authorities in a diplomatic manner
Competencies:
Knowledge of participatory approaches
Ability to work with teams at distance and good team player
Capacity Building skills
Ability to plan own work, set priorities, complete work under pressure or when faced with competing demands and report
Analytical skills
- Strong interpersonal and communication skills
- Computer proficiency
What we offer
- A competitive salary and benefit package
- Excellent medical benefits (100% cover including dependents)
- 20 days annual leave
- 26 weeks (paid) maternity leave, 18weeks (unpaid) parental leave
Salary: Birr 29,466.00
Workplace: Berano, Somali
Deadline: June 22, 2023
How to Apply
Interested applicants should send non-returnable CV., application letter outlining how their experience and education fit this vacancy, please note that no need to submit your supporting documents at this stage:
Interested applicants should apply through www.ethiojobs
Click here the apply button below:
Only short listed candidates will be contacted
Safeguarding at Concern: Code of Conduct and its Associated Policies
Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.
Women and people with disabilities are particularly encouraged to apply
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