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Dashen Bank S.C – Vacancy Announcement For Fresh and Experienced

Vacancy Announcement Dashen Bank S.C

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Dashen Bank S.C would like to invites competent and interested candidates for the following Positions.

Position 1: Senior KYC and CDD Officer

DB/ Vacancy- 0233/23

Job Summary

The Senior KYC and CDD Officer is responsible to follow proper identification of customer, appropriate assessment and monitoring of transactions including ensuring of proper compliance to regulatory transaction limit. The job holder is also responsible for identification of customers including such pertinent information as the nature of business, location, etc.

Academic & Professional Qualification

Bachelor Degree in Accounting, Economics, Business Administration, Management, Banking, Finance or other related fields.

Job Requirements

Work Experience:

At least Five (5) years’ post qualification experience in a related role.

Behavioral Competency:

Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.

  • Creativity and innovation skills.
  • Action oriented.
  • Quality focus and attention to detail.
  • Professionalism and integrity in line with Dashen Bank values.
  • Good oral and written communication skills.
  • Critical and analytical thinking and problem solving skills.
  • Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
  • Good customer relationship management skills (internal and external customers)
  • Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.

Required Technical Competency

Knowledge and effective application of all relevant banking policies, processes, procedures and internal control guidelines to consistently achieve required compliance standards or benchmarks.

  • Proven experience within a Branch Operations, Credit Processing & IBD services.
  • Experience on Compliance Management.
  • Good understanding of KYC and CDD
  • Good understanding of NBE Directive FIS No 04-2021.

Workplace: Addis Ababa

Application form – Senior KYC and CDD Officer for Addis Ababa

Deadline: November 01, 2023

Position 2: Recruit professional- IT

Job Summary

The Recruit professional-IT is responsible to assist in the field of Information Communication Technology in accordance with the Bank’s policies, procedures, and guidelines.

Academic & Professional Qualification

Bachelor’s Degree in Computer Science, Information Technology, Computer engineering, Computer Information systems, software engineering or any other related field.

Work Experience:

Zero (0) year of experience.

Behavioral Competency:

Interpersonal and cross cultural skills, including ability to build collaborative relationship with sensitivity to diversity/inclusion.

Creativity and innovation skill

Action oriented

Quality focus and attention to detail

Professionalism and integrity in line with Dashen Bank Values

Good oral and written communication skills

Personal motivation drive exhibited through commitment to hard work, continuous improvement and achievement of goals.

Good customer relationship management skill (internal & external)

Risk awareness and focus-demonstrates understanding of risk management practice, standards and regulatory requirements.

Required Technical Competency:

Knowledge of design, development, and implementation of software systems, applications, and related products.

Knowledge of systems planning, security principles, and general software management practices.

Good understanding of applicable data privacy practices and laws.                                                                                                                                                                    Good understanding of database management, data analysis and business reporting.

Workplace: Jimma District, Wolaita District, Dire Dawa District, Mekelle District, Bahir Dar District, Dessie District,

Application form – Recruit professional- IT for Dire Dawa District

Application form – Recruit professional- IT for Wolaita District

Application form – Recruit professional- IT for Jimma District

Application form – Recruit professional- IT for Mekelle District

Application form – Recruit professional- IT for Dessie District

Application form – Recruit professional- IT for Bahir Dar District

Deadline: November 02, 2023

Position 3: Customer Service Manager I

DB/ Vacancy- 0240/23

Job Summary

The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.

Academic & Professional Qualification

Bachelor degree in a business related field e.g. accounting, management, economics, business administration

Work Experience:

Minimum of Six (6) years banking experience

Required Behavioral & Leadership Competency

  • Interpersonal and cross cultural skills, including ability to build collaborative relationship with sensitivity to diversity/inclusion.
  • Creativity and innovation skill
  • Action oriented
  • Quality focus and attention to detail
  • Professionalism and integrity in line with Dashen Bank Values
  • Good oral and written communication skills
  • Personal motivation drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
  • Good customer relationship management skill (internal & external)
  • Risk awareness and focus-demonstrates understanding of risk management practice, standards and regulatory requirements.

Required Technical Competency

  • Understands the basic mechanisms of general financial products and services.
  • Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
  • Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
  • Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.

 Project management skills

Language Ability: –

Ability to communicate in local languages is an add advantage.

Workplace: Addis Ababa

Application form – Customer Service Manager I -For Dashen Bank Melekoza Branch under Wolaita District

Deadline: November 07, 2023

Position 4: District Credit Analyst

DB/ Vacancy- 0217/23

Job Summary:

The Credit Analyst is responsible for activities related to credit analysis and appraisal in the District Office. These include identifying, mitigating factors for credit risk(s); making in-depth credit analysis and appraisal using appropriate analysis techniques; and ensuring that the findings of the analysis are true and correct as per the Bank’s policies and procedures.

Academic & Professional Qualification

Bachelor Degree in Business Administration, Economics, Accounting, Management, Banking, Finance or other related fields.

Work Experience:

At least five (5) years’ banking experience of which at least two (2) years in credit area.

Behavioral Competency

  • Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
  • Creativity and innovation skills.
  • Action oriented.
  • Quality focus and attention to detail.
  • Professionalism and integrity in line with Dashen Bank values.
  • Good oral and written communication skills.
  • Critical and analytical thinking and problem solving skills.
  • Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
  • Good customer relationship management skills (internal and external customers)
  • Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.

Required Technical Competency

  • Working knowledge of provisioning for loan losses and the Bank’s regulatory provisioning policies and requirements.
  • Expert knowledge of loan workout and recovery processes and strong knowledge of lending principles in the commercial business market.
  • Solid understanding of lending procedures and credit reporting agencies
  • Proficient in reading / interpreting financial statements for the purpose of underwriting credit.
  • In-depth knowledge of credit scoring and financial services products.
  • Knowledge of policies, rules, regulations and directives related to the financial sector.
  • Sound knowledge of macroeconomic and microeconomic environment.

Workplace: Addis Ababa

Application form – District Credit Analyst to Addis Ababa District Office – Re-advertised

Deadline: November 06, 2023

Position 5: Customer Service Manager I -For Dashen Bank Beto Branch under Wolaita District

DB/ Vacancy- 0241/23

Job Summary:

The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.

Academic & Professional Qualification:

Bachelor degree in a business related field e.g. Accounting, Management, Economics, Business Administration

Work Experience:

Minimum of Six (6) years banking experience

Required Behavioral & Leadership Competency

  • Interpersonal and cross cultural skills, including ability to build collaborative relationship with sensitivity to diversity/inclusion.
  • Creativity and innovation skill
  • Action oriented
  • Quality focus and attention to detail
  • Professionalism and integrity in line with Dashen Bank Values
  • Good oral and written communication skills
  • Personal motivation drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
  • Good customer relationship management skill (internal & external)
  • Risk awareness and focus-demonstrates understanding of risk management practice, standards and regulatory requirements.

Required Technical Competency:

  • Understands the basic mechanisms of general financial products and services.
  • Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
  • Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
  • Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
  • Project management skills

Language Ability: –

  • Ability to communicate in local languages is an add advantage.

Workplace: Wolaita District

Application form – Customer Service Manager I -For Dashen Bank Beto Branch under Wolaita District

Deadline: November 07, 2023

How to Apply

1. Interested and qualified applicants should apply through the application form link mentioned under each position.

2.   Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.

3.   Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).

4. Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).

NB. *Applicants who do not have ethiojobs account need to register using personal email account,

      *CV‘s shall not be more than 3 pages and saved in PDF format (mandatory

NB: – Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.

Female applicants are highly encouraged to apply

Application instruction:

  • Remember to attach your CV, Application letter, Educational document, and updated work experience letter. 
  • Incomplete and false information will be Rejected

Remind this:

  • Read the vacancy announcement carefully.
  • Check the vacancy details with eligibility.
  • Prepare your CV or Application Details.
  • Finally, apply as instructed by the authority.

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Dashen Bank S.C – Vacancy Announcement For Fresh and Experienced
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