Vacancy Announcement – Dashen Bank S.C
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!Dashen Bank S.C would like to invites competent and interested candidates for the following Positions.
Position 1: District Credit Analyst Re-advertised
DB/ Vacancy- 0217/23
Job Summary:
The Credit Analyst is responsible for activities related to credit analysis and appraisal in the District Office. These include identifying, mitigating factors for credit risk(s); making in-depth credit analysis and appraisal using appropriate analysis techniques; and ensuring that the findings of the analysis are true and correct as per the Bank’s policies and procedures.
Academic & Professional Qualification:
Bachelor Degree in Business Administration, Economics, Accounting, Management, Banking, Finance or other related fields.
Work Experience:
At least five (5) years’ banking experience of which at least two (2) years in credit area.
Behavioral Competency:
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers)
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency:
- Working knowledge of provisioning for loan losses and the Bank’s regulatory provisioning policies and requirements.
- Expert knowledge of loan workout and recovery processes and strong knowledge of lending principles in the commercial business market.
- Solid understanding of lending procedures and credit reporting agencies
- Proficient in reading / interpreting financial statements for the purpose of underwriting credit.
- In-depth knowledge of credit scoring and financial services products.
- Knowledge of policies, rules, regulations and directives related to the financial sector.
- Sound knowledge of macroeconomic and microeconomic environment.
Workplace: Addis Ababa
Application Form – District Credit Analyst to Addis Ababa District Office – Re-advertised
Deadline: November 6, 2023
Position 2: Customer Service Manager I
DB/ Vacancy- 0240/23
Job Summary:
The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.
Academic & Professional Qualification:
Bachelor degree in a business related field e.g. Accounting, Management, Economics, Business Administration
Work Experience:
Minimum of Six (6) years banking experience
Required Behavioral & Leadership Competency
- Interpersonal and cross cultural skills, including ability to build collaborative relationship with sensitivity to diversity/inclusion.
- Creativity and innovation skill
- Action oriented
- Quality focus and attention to detail
- Professionalism and integrity in line with Dashen Bank Values
- Good oral and written communication skills
- Personal motivation drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skill (internal & external)
- Risk awareness and focus-demonstrates understanding of risk management practice, standards and regulatory requirements.
Required Technical Competency:
- Understands the basic mechanisms of general financial products and services.
- Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
- Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Project management skills
Language Ability: –
Ability to communicate in local languages is an add advantage.
Workplace: Wolaita District (Melekoza Branch, Beto Branch)
Application Form – Customer Service Manager I -For Dashen Bank Beto Branch under Wolaita District
Deadline: November 7, 2023
Position 3: Environmental and Social Risk Specialist (Re-advertised)
DB/ Vacancy- 0244/23
Job Summary:
The Environmental and Social Risk Specialist is responsible for ensuring the Bank’s compliance with environmental and social regulations, policies, and best practices. In addition, the role holder is responsible for assessing and managing the environmental and social risks associated with the Bank’s operations and investments. Furthermore, the specialist collaborates with various internal departments and external stakeholders to promote sustainable and responsible business practices.
Academic & Professional Qualification:
Bachelor’s Degree in a relevant discipline, preferably environmental engineering, environmental or social studies; development studies / development finance; or a similar area.
Master’s Degree in environmental engineering, environmental or social studies; development studies / development finance; or a similar area is an added advantage.
Work Experience:
At least six (6) years’ relevant experience.
Behavioral Competency:
- Strong communication skills, including report writing (use of PowerPoint and diagrams to present information in a concise format) and oral communication.
- Effective negotiation skills, including the ability to be persuasive as well as to listen and pragmatically identify when compromise is required.
- Highly motivated and results driven.
- Strong analytical and problem-solving skills.
- Excellent logical reasoning and structure in thought and communications.
- Proven ability to mentor and grow the skills of team members.
- Demonstrated ability to independently manage and prioritise a busy and diverse workload with a range of deliverables for a variety of stakeholders.
- Enjoy working as part of a team, collaborating and coordinating where appropriate.
- Good judgement and attention to detail.
Required Technical Competency
- Strong knowledge of environmental and social regulations, standards, and frameworks, such as Equator Principles, IFC Performance Standards, and Global Reporting Initiative (GRI) guidelines.
- Experience in conducting environmental and social risk assessments and due diligence processes.
- Familiarity with environmental and social impact assessment methodologies and tools.
- Excellent analytical skills and ability to interpret complex data and information related to environmental and social performance.
- Strong communication and interpersonal skills to engage and collaborate with stakeholders at all levels.
- Ability to influence and drive change towards sustainable practices.
- Knowledge of financial services and banking operations.
- Understanding of emerging environmental and social trends, regulations, and industry practices.
Workplace: Addis Ababa
Application Form – Environmental and Social Risk Specialist (Re-advertised)
Deadline: November 10, 2023
Position 4: Senior Customer Service Officer – Cash I for Walga Branch
DB/ Vacancy- 0245/23
Job Summary:
The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Academic & Professional Qualification:
- Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields
- Knowledge of Guragegna language is advantageous
Work Experience:
At least four (4) years of banking experience
Behavioral Competency:
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency:
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Excel and good command of Microsoft Visio.
Workplace: Walga town
Application Form – Senior Customer Service Officer – Cash I for Walga Branch
Deadline: November 10, 2023
Position 5: Receptionist
DB/ Vacancy-0243/23
Job Summary:
The Receptionist receives and welcomes guests in the waiting areas of the Bank, handles visitor inquiries, receives phone calls and handles sending/dispatching and receiving mails to the proper address.
Academic & Professional Qualification:
- College Diploma in Secretarial Services other relevant fields.
- Relevant professional qualifications and certifications.
Work Experience:
At least two (2) years’ post qualification experience in a similar role
Behavioral Competency:
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers)
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Organizational skills.
- Telephone Skills
Workplace: Addis Ababa
Application Form – Receptionist
Deadline: November 10, 2023
Position 6: Branch Manager I – for Tulu Bolo Branch
DB/Vacancy- 0246/23
Job Summary:
The Branch Manager will plan, organize, lead, and control the banking activities of a branch office. S/he will ensure that operating procedures, rules, and code of practices of the Bank and regulators directives and country law are adhered to by all staff. S/he will also coordinate the sales/business development efforts of the branch.
The Branch manager will also lead the customer service initiatives and guides branch operational excellence. S/he will prepare and submit annual budget, work plan and activity and progress reports. The jobholder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank.
Academic & Professional Qualification:
Bachelor degree in a business related field e.g. Accounting, Management, Economics, Business Administration
Work Experience:
Minimum of seven (7) years relevant experience out of which One (1) year in supervisory post.
Behavioral Competency:
- Strong leadership and skills to foster teamwork; develop and motivate staff, resolve conflicts as well as ability to provide direction in order to achieve organizational objectives.
- Ability to lead, influence and drive change initiatives in support of business strategies within the department/unit.
- Strong business acumen.
- Strong communication and presentation skills including ability to develop proposals, concept papers, position papers, etc.
- Strong interpersonal skills and ability to relate with and manage multi-cultural teams.
- Must be a self-starter, highly organized, and able to work well with people at all levels in the organization.
- Strategic thinking and problem-solving skills.
- Analytical and creative thinking skills.
- Strong persuasion and negotiation skills.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
- Effective stakeholder management.
Required Technical Competency:
- Understand the basic mechanisms of general financial products and services.
- Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
- Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Good command of Microsoft Office package.
- Good command of Core Banking System and other In house software’s
- Project management skills
Workplace: Tulu Bollo
Application Form – Branch Manager I – for Tulu Bolo Branch
Deadline: November 10, 2023
How to Apply
1. Interested and qualified applicants should apply through the application form link, which mentioned under each position.
2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
3. Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
4. Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).
NB. *Applicants who do not have ethiojobs account need to register using personal email account,
*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory
Note: – Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.
Female applicants are highly encouraged to apply
Application instruction:
- Remember to attach your CV, Application letter, Educational document, and updated work experience letter.
- Incomplete and false information will be Rejected
Remind this:
- Read the vacancy announcement carefully.
- Check the vacancy details with eligibility.
- Prepare your CV or Application Details.
- Finally, apply as instructed by the authority.
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