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Vacancy Announcement – Dashen Bank SC

Vacancy Announcement – Dashen Bank SC

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Dashen Bank SC would like to invites competent and interested candidates for the following position.

Position 1: Senior Customer Service Officer Cash I

Job Summary:

The Senior Customer Service Officer Cash/ Accounts will provide entrance workplace customer service help on the department. S/he’ll deal with account administration transactions, reply to buyer enquiries, handle money and non-cash transactions and all buyer requests on the branch.

Academic & Professional Qualification

Bachelor Degree in a enterprise associated discipline e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or some other equal fields

Experience

At least 4 (4) years of banking experience

Behavioral Competency

Interpersonal and cross-cultural skills, together with ability to construct collaborative relationships with sensitivity to range/inclusion.

Creativity and innovation expertise.

Action oriented.

Quality focus and a focus to element.

Professionalism and integrity in line with Dashen Bank values.

Place of Work: Nur Branch (IFB full-fledged Branch) Assela Town > Application Form

Position 2: Customer Service Manager Grade I

Job Summary

The Customer Service Manager will support the Branch Manager in coordinating all actions of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) inside the Branch and guarantee operational excellence to ship exemplary providers for top buyer satisfaction ranges, supporting the Bank’s progress.

Academic & Professional Qualification

Bachelor degree in a business related field e.g. accounting, management, economics, business administration

Experience

Minimum of Six (6) years banking expertise

Place of Work: Nur Branch (IFB full-fledged Branch) Assela Town  > Application Form

Position 3: Branch Manager I

Job Summary

The Branch Manager will plan, set up, lead, and management the banking actions of a branch workplace. S/he’ll make sure that working procedures, guidelines, and code of practices of the Bank and regulators directives and nation legislation are adhered to by all employees. S/he may even coordinate the gross sales/business improvement efforts of the department.

The Branch manager may even lead the customer support initiatives and guides department operational excellence. S/he’ll prepare and submit annual funds, work plan and exercise and progress experiences. The jobholder may even participate in varied neighborhood actions and hold in shut contact with the business community to promote companies supplied by the Bank.

Academic & Professional Qualification

Bachelor degree in a business related field e.g. accounting, management, economics, business administration

Work Experience:

Minimum of seven (7) years relevant experience out of which One (1) year in supervisory post.

Place of work:

Nur Branch (IFB full-fledged Branch)

For Assela Town > Application Form

For Assasa Town  > Application Form

For Dalocha IFB Branch> Application Form

For Koka Branch > Application Form

Deadline: May 24, 2024

How to Apply:

Interested and qualified applicants should apply through the Above Microsoft Application form links, And follow the below guidelines.

Applicants should fill all the details on the vacancy application form in each jobs and make sure you submit after completing all the questions.

Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV). and upload to ethiojobs vacancy application website.

CV‘s shall not be more than 3 pages and saved in PDF format (mandatory).

Female applicants are highly encouraged to apply

NB: Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.

Only short listed candidates will be communicated.

Remind this:

  • Read the vacancy announcement carefully.
  • Check the vacancy details with eligibility.
  • Prepare your CV or Application Details.
  • Finally, apply as instructed by the authority.

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Vacancy Announcement – Dashen Bank SC
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