Vacancy Announcement For Fresh Graduates
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!Dashen Bank SC would like to invites competent and interested candidates for the following positions.
Position 1: Customer Service Officer (Maker) -For Branches under Dessie District Office
DB/ Vacancy-0130/23
Job Summary
The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Academic & Professional Qualification
Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields.
Year of Graduation : 2021 and onwards
Experience
Zero (0) year of experience
Not more than 30 years of age (for external applicants)
Required Behavioral & Leadership Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Office applications and good command of the core banking system.
Place of Work: –
- For Dessie Area, (Dessie, Kombolcha, Hayik, Harbu, Bestima & Kutaber) Amharic & English
- For Woldia Area, (Woldia, Mersa, Wuchalie, Marye, Kobo & Hara) Amharic & English
- For Gashena Area, (Gashena, Kone, Flakit, Geregera & stayish) Amharic & English
- For Lalibela Area, (Lalibela, Bilbala, Dibko, Dabo Ketema, Shemshaha, Gragn Amba, Lalkiw & Ayna Bugna) Amharic & English
- For Sekota Area, (Sekota, Asketema , Hamusit, Dehana) Amharic & English
- For Bati Area, (Bati, Gerba, Degan, salmeny &Worsay) Amharic, English & Oromifa
- For Mille Area, (Millie, Endifo, Eliwuha) Amharic, English & Afargna
- For Semera Area, (Logiya, Dubti, Assayta, Semera & Dechoatho) Amharic, English & Afargna
- For Chifera Area, (Chifera & Ewa) Amharic, English & Afargna
- For Kemissie Area, (Kemissie, Mekoy, Kara korie, Majetie & Chefa robit) Amharic, English & Oromifa
- For Shewarobit Area, (Shewarobit, Abay Atir, Senbetie, Jewuha & Ataye) Amharic, English & Oromifa
- For Wogel Tena Area, (Wogel Tena, Dawunt, Gosh Meda, Tsehay Mewcha) Amharic & English
- For Degolo Area, (Jama, Woreilu, Kabie, Legehida, Mida Oromo & Masha) Amharic & English
- For Kelala Area, (Kelala, Luguama, Akesta, Woyn amba, Tirtira) Amharic & English
- For Mekaneselam Area, (Mekaneselam, Genetie, Robit, Abay, Dilfrie, Segno Gebeya) Amharic & English
- For Wegedi Area, (Wegedi, Kabie demasko, Mentetie, Lemmi, Sekashinbra, Gorj, Yagie, Aba gorba,) Amharic & English
- For Tenta Area, (Tenta, Mekdela, Ajibar, Woretej, Fito, Aba Boru Meda, Masha, Tulu Awliya) Amharic & English
- For Sayint Area (Sayint, Mehal Sayint) Amharic & English
- For Debre Birhan Area (Debre Birhan, Mendida, Chacha, Cheki, Keyit, Gudo Beret, Debelie, Gosh bado, Ankober, Chinbrie, Rob Gebya, Mitaq, Gundi, Derefo, Tsigyreda, Aba motie, Birbisa, Dilila, Baso dengora, Kasima, Nase, Elezef school, Addis amba, Amangult, Muti cherkos, Wushawshign, Weynabadega, Dibut, Mahal amba, Metkoriya, Geft, Angolela, Goshu ager, Adesgy, Alyu amba) Amharic & English
- For Sheno Area (Sheno, Shola gebeya, Hagere Mariam, Yermata Ager, Fara, Koremash, W/amba, Senbeliet, Tulefa, Hamus gebeya, Gina Ager, Senbo & Kotu) Amharic, English & Oromifa (some kebeles)
- For Enewari Area (Enewari, Jihur, Lemi, Deneba, jiru, Ensaro, Kokob mesk, Woberi, Ehud gebeya, Muketuri, Megentya, Belbelit fytra, Lamgeno, Denbi, Salaysh, Gosh wuha, Guramba & Yetnora) Amharic & English
- For Debre Sina Area (Debre sina, Tarma Ber, Asfachew, Mezezo, Armaniya, Merqoroyos, Waja, Shola amba, Mafud, Sela dingiey, Tarma ber, Mezezo, Aysofie, Sasit, Birka, Begoch gat, Filagenet, Ziftif dingay, Agam ber, Altokyna mengist & Zum amba) Amharic & English
- For Mehal Meda Area (Mehal meda, Menz Mama, Menz Keya, Menz Gera, Menz Lalo, Molalie, Zemero, wozd, Tsehay sina, Guasa, Yigem, Ashen, Shola, Amed washa, Dargegn, Talt, Kolakol, Ameja, Wogerie, Molalie megenteya, Bash, Layzbr, Kolo margefiya, megenagna, Astoya, Aego, Tach yigem, Shisho, Kubit, Tor mesaya, Yamsa, Talt & Andit tid) Amharic & English
- For Alem Ketema Area(Alem Ketema, Merahabiety, Fetra, Gerem, Afezez, Yesa, Meragna, Ryma, Kolash & Giryt) Amharic & English
- For Arerti Area (Arerti, Minjar, Minjar shekora, Meteh bla, Mintamir, akrmit & Shenkora) Amharic & English
- For Rabiel Area (Rabiel, Gishe (Rabel), Feres byt, Wflek, Asfafit, girar amba, Shebeto) Amharic & English
Application Form – Customer Service Officer (Maker) -For Branches under Dessie District Office
Deadline: June 15, 2023
Position 2: Customer Service Officer (Maker) -For Branches Under Addis Ababa District Office
Place of Work: – Addis Ababa
DB/ Vacancy-0127/23
Job Summary:
The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Academic & Professional Qualification
Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields.
Year of Graduation: 2021 and onwards
Work Experience:
Zero (0) year of experience
Not more than 30 years of age (for external applicants)
Required Behavioral & Leadership Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Office applications and good command of the core banking system.
Application Form – Customer Service Officer (Maker) -For Branches Under Addis Ababa District Office
Deadline: June 15, 2023
Position 3: Customer Service Officer (Maker) -For Branches under Adama District Office
DB/ Vacancy-0128/23
Job Summary
The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Academic & Professional Qualification
· Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields.
Year of Graduation: 2021 and onwards
Work Experience:
Zero (0) year of experience
Not more than 30 years of age (for external applicants)
Required Behavioral & Leadership Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Office applications and good command of the core banking system.
Place of Work: –
- For Adama Cluster Area( Adama, Dera, Olenchiti ,Modjo, Bishoftu, , Koka, Alemtena, Meki, Doni) Amharic, English & Afan Oromo
- For Arerti Cluster Area (Arerti, Balchi, Ejere, Metebila) Amaric and English
- For Assela Cluster Area (Assela, Eteya, Kersa ,Huruta, Sagure, Ogolcho) Amharic, English & Afan Oromo
- For Bekoji Cluster Area (Bekoji, Assasa, Adaba, Dodola, Siltana, Gobesa, Meraro) Amharic, English & Afan Oromo
- For Arsi Robe Cluster Area (Arsi Robe, Ticho, Adele, Diksis, Gesgar) Amharic, English & Afan Oromo
- For Awash Sebat Kilo Cluster Area (Metehara, ,Awash sebat kilo, Awash Ariba, Mieso, Gewane) Amharic, English, Afaric and Afan Oromo
- For Abomsa Cluster Area (Abomsa, Bole Nura Era, Abajema, Aseko, Chole, Gololcha). Amharic, English and Afan Oromo
Application Form – Customer Service Officer (Maker) -For Branches under Adama District Office
Deadline: June 15, 2023
Position 4: Customer Service Officer (Maker) -For Branches under Bahir Dar District Office
DB/ Vacancy-0129/23
Job Summary
The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Academic & Professional Qualification:
Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields.
Year of Graduation: 2021 and onwards
Work Experience:
Zero (0) year of experience
Not more than 30 years of age (for external applicants)
Required Behavioral & Leadership Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Office applications and good command of the core banking system.
Place of Work: –
- For Bahir Dar Area ( Adet,Merawi Hamusit, Zegie, Zenzelma,Tis abay) Amharic & English
- For Gondar Area (Maksegnit, chuahit ,Ambagiorgis,Tikle dingaye,Gorgora,kola Deba chilga ,Teda) Amharic& English
- For Debremarkos Area (Amanuel, Denbecha, Lumame, Yejubie, Basoliben, Debreelias, Amber, Robgebeya, Kuy,) Amharic& English
- For Finoteselam Area (Mankusa,Bure,shindie,wogeda) Amharic& English
- For Injibara Area (Dangila,Durbete,chagni,Ehudit,Addis Kidam Azena,Sekela,Tilili,zigem) Amharic& English plus Agewegna is preferable
- For Addis zemen area (Woreta,Infranz,Ebinat) Amharic& English
- For Bichena area (Dejen,Debrework,Mergeche,Felge) Amharic& English
- For Motta area (Gendewoin,Gonji Kolela,Mertolemariam) Amharic& English
- For Gendawuha Area (Metema Yohhanis,) Amharic& English
- For Debark Area (Dabat,Adarkaye,Beyda) Amharic& English
- For Humera Area (Maykadra,Adebay) Amharic, English and Tegregna
- For Dansha Area (Bahakar,Adiremete) Amharic, English and Tegregna
- For Sanja Area (Soreka,Ashire) Amharic& English
- For Shawura Area (Delgie,Kunzela,Atsedemariam, Delego, kuara) Amharic& English
- For Estie area (Jaragedo,Aferewanat,DebreTabor,Simada and Andabet) Amharic& English
- For Jawi (Pawi) Amharic & English plus Agewegna is preferable
- For Nifasmewucha (Nifasmewucha) Amharic
Application Form – Customer Service Officer (Maker) -For Branches under Bahir Dar District Office
Deadline: June 15, 2023
Position 5: Customer Service Officer (Maker) -For Branches under Wolaita District Office
DB/ Vacancy-0134/23
Job Summary
The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Academic & Professional Qualification
Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields.
Year of Graduation: 2021 and onwards
Work Experience:
Zero (0) year of experience
Not more than 30 years of age (for external applicants)
Required Behavioral & Leadership Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Office applications and good command of the core banking system.
Place of Work: –
- For Wolaita Sodo Area 1 (Sodo,Bodit, Areka, GaraGodo, Humbo, Gesuba, Lasho,Dola,Bedessa,Gununo, Bele & Selameber)
- For Hossena Area 2 (Hossena, Doyogena, Gimbichu, Duna,Homocho,Gomebera,Shashego,Jajura,Morusto,Amecha, Lisana,Hambicho,Belesa,Marie,Lera,Angecha) Amharic, English, Hadiys,Kembatigna & Siletegna,
- For Shinshicho Area 3 (Shinshicho, Hadero, Damboya, Mudula,Hunto)
- For Arebaminch 4 (Arebaminch, lante,Wajifo, Elgo, Biribir,Chencha,Gerese)
- For Konoso Karat 5 (Konoso,Gidole,Gumayde & Gewada)
- For Sawela 6 (Sawela, Bulki & Zala)
- For Kameba 7 (Kameba, , Martagarda,Bonke,Baleta & Shafe)
- For Jinka 8 (Jinka,Keyafere,Demika,Tolta,Mechre,Gathre,)
- For Laska 9 (Gelila,Melo,Baleta,Laha,Miyzalo,Mashere,Melokoza)
- For Butajira 10 (Butajira, Kibet, Mareko,Enseno,Hulubareg,Kawakoto,Tora, Mito, Dalocha,Worabe)
- For Halaba 11 (Halaba, Durame, Shone,Alemegbya,Besheno,Guba,Abokicho,Adilo)
- Ability to speak local languages is an added advantage.
Female applicants are highly encouraged to apply
Application Form – Customer Service Officer (Maker) -For Branches under Wolaita District Office
Deadline: June 15, 2023
Position 6: Customer Service Officer (Maker) -For Branches under Jimma District Office
DB/ Vacancy-0133/23
Job Summary
The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Academic & Professional Qualification
Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields.
Year of Graduation: 2021 and onwards
Work Experience:
Zero (0) year of experience
Not more than 30 years of age (for external applicants)
Required Behavioral & Leadership Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Office applications and good command of the core banking system.
Place of Work: –
- For Jimma Cluster (Sarbo Asandabo Deneba Dedo Seka Yabu Limu Genet Shebe Agaro) Amaharic, English and Afan Oromo
- For Limu Genet Cluster (Atinago, Chora Botor, Nono Benja) Amharic, English and Afan Oromo
- For Agaro Cluster (Sigimo, Setema, Toba, Gera) Amharic, English and Afan Oromo
- For Tercha Cluster (Cida, Amaya) Amaharic, English and Dawrogna
- For Wolkite Cluster (Sakoru, Deneba, Saja, Emdebir, Agena, Bozhebar, Gummer, Gunchire, Hawaryat, Mike , Walga, Darge, Gubre, Kosie) Amaharic, English and Guragegna
- For Najo Cluster (Mendi ,Babo, Bila, Kemashi, Kiltu Kara, Gori) Amaharic, English and Afan Oromo
- For Gambella Cluster (Lare, Etang, Abobo, Mathar, Fungnudo, Godere, Terfam) Amaharic, English, and Nuer or Agnuwak or Mezenger
- For Bedelle Cluster (Denbi, Yanfa, Gachi, Chora) Amharic, English and Afan Oromo
- For Metu Cluster (Gore, Hurumu, Nopa, Darimu, Supe, Alge, Uka, Bure, Bacho,Yayo) Amaharic, English and Afan Oromo
- For Bonga Cluster (Bita, Shshonde, Chena, Decha, Gesha, Gimbo, Adiyo, Xalo, Saylem, Goba, Gewata) Amharic, English and Kefegna
- For Mizan Aamn Cluster (Mizan, Aman, Gizmeret , Sheko, Wacha Manji, Biftu , Dima, Temenjayaz, Debrework, Megenteya) Amaharic, English and Benchegna
- For Nekemte Cluster (Gudetu Arjo, Jimma Arjo, Gimbi, Nekemte, Anger Gute ,Uke) Amaharic, English and Afan Oromo
- For Shambu Cluster (Alibo, Sekela, Amuru, Shambu, Bako) Amaharic, English and Afan Oromo
- For Assosa Cluster (Mange, Bambasi, Guba) Amaharic and English
- For Dembi Dolo Cluster (Dembi Dolo, Mechara, Begi, Nunu, Kabe, Qaqe, Chanqa,Mugi, Ayira, Guliso) Amaharic, English and Afan Oromo
- For Tepi Cluster (Gecha, Meti, Shako, Masha) Amaharic, English and Shakigna
- For Shay Bench Cluster (Shay Bench, Bachuma, Jamu)
Application Form – Customer Service Officer (Maker) -For Branches under Jimma District Office
Deadline: June 15, 2023
Position 7: Customer Service Officer (Maker) -For Branches under Hawassa District Office
DB/ Vacancy-0132/23
Job Summary
The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Academic & Professional Qualification
Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields.
Year of Graduation : 2021 and onwards
Work Experience:
Zero (0) year of experience
Not more than 30 years of age (for external applicants)
Required Behavioral & Leadership Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Office applications and good command of the core banking system.
Place of Work: –
- For Batu Area (Batu, Adami Tulu,Bulbulla, Arsi Negele,Kuyera,) Amharic, English & Afan Oromo
- For Kofele Area (Kofele,Jara,Adamogne,Guguma,Qore, Sira, Fagi, Guguma) Amharic, English & Afan Oromo
- For Awassa Area (Awassa,Shashemene,Wondogenet,Tulla,Leku,Yirgalem,Borecha,Wondo Wesha,Aposto,Dale,Shebedino) Amharic, English & Afan Oromo,Sidamigna
- For Dilla Area (Dilla,Chuko,Aleta Wondo,Yirgachefe, Chelelektu,Guwanguwa,Wenago,Gidicho,Halo,Abel, Kochere, Agere selam) Amharic, English & Gediogna, Sidamigna
- For Shakiso Area(Shakiso,Adola Weyu,Reji,Dawa,Kontema,Wadera,kontema) Amharic, English & Afan Oromo
- For Negele Borena Area (Negele, Harokeleo,Hidallo,Kersa,) Amharic, English & Afan Oromo
- For Bensa Area (Bensa,Arbegona,Hula,Kokosa,) Amharic, English & Sidamigna
- For Moyale Area (Moyale,Solo,El leh,Hidilola,El Gof) Amharic, English & Afan Oromo, Somaligna
- For Bule Hora Area (Bule Hora, Gedeb, Era,Haro Kara,Chabi,Mati,Era)
- Amharic, English & Afan Oromo
- For Bore area (Bore, Dara, Irba Moda,Bocca, Bole) Amharic, English & Afan Oromo
- For Robe Area (Robe, Gasera, Goba,Goro,Agarfa,Kula,Araticho,Sude, Azazera,Ticho,Dibe,Sedika,Dinsho,Amida,Meliyu,Silka) Amharic, English & Afan Oromo
- For Ginir Area (Ginir, Hidabo, Berbere,Dinik,) Amharic, English & Afan Oromo
Application Form – Customer Service Officer (Maker) -For Branches under Hawassa District Office
Deadline: June 15, 2023
Position 8: Customer Service Officer (Maker) -For Branches under Dire Dawa District Office
DB/ Vacancy-0131/23
Job Summary
The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Academic & Professional Qualification
Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields.
Year of Graduation: 2021 and onwards
Work Experience:
Zero (0) year of experience
Not more than 30 years of age (for external applicants)
Required Behavioral & Leadership Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Office applications and good command of the core banking system.
Place of Work: –
- For Dire Dawa (Dire Dawa City, Melka Jebedu ,Shnila ,Hurso, Industry park, Langa, Kersa) Amharic, English and Afan Oromo or Somali
- For Errer (Errer) Amharic, English and Afan Oromo
- For Aysha (Dewale) Amharic, English and Afan Oromo
- For Harar (Harar, Aweday , Babile, Haramaya, Hamaresa, Kombolcha) Amaharic, English and Afan Oromo or Somali
- For Fedis (Fedis) Amharic, English and Afan Oromo
- For Grawa (Grawa , Bedeno, Furda, Kurfa Chela, Dawe ,Megala Dira) Amharic, English and Afan Oromo
- For Jigjiga (Jigjiga, Lafa Issa, Tefri Ber, Fafem, Bombas) Amharic, English and Somali
- For Dege Habur (Dege Habur) Amharic, English and Somali
- For Kebri Dehar (Kebri Dehar) Amharic, English and Somali
- For Shelabo (Shelabo) Amharic, English and Somali
- For Kelafo (Kelafo) Amharic, English and Somali
- For Wardir (Wardir) Amharic, English and Somali
- For Gode (Gode) Amharic, English and Somali
- For Chelenko (Chelenko, Kulebi, Kobo, Deder, Harwacha, Goro Muti) Amharic, English and Afan Oromo
- For Hirna (Hirna, Mesela, Doba, Boreda ,Debeso) Amharic, English and Afan Oromo
- For Chiro (Chiro, Maeso, Kuni, Asebot) Amharic, English and Afan Oromo
- For Bedessa (Gelemso, Belbelity, Mechara , Boke Tiko, Boke Gudo, Kara Kurkura) Amharic, English and Afan Oromo
- For Wachu (Wachu) Amharic, English and Afan Oromo
- For Mechara (Mechara) Amharic, English and Afan Oromo
- For Fedis (Fedis) Amharic, English and Afan Oromo
- For Kebri Beyah (Ararso, Aekcheck) Amharic, English and Somali
Application Form – Customer Service Officer (Maker) -For Branches under Dire Dawa District Office
Deadline: June 15, 2023
How to Apply
1. Interested and qualified applicants should apply through the above link, which mentioned under each position.
2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
3. Finally, please scan all relevant credentials (Uploading relevant credentials that verify educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
4. Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).
NB. *Applicants who do not have ethiojobs account need to register using personal email account,
*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory
NB: – NB: – At Dashen Bank S.C, we prioritize the well-being of our applicants and aim to provide a seamless and transparent recruitment process. We want to assure you that we never charge any fees at any stage of our recruitment process. If you happen to encounter any request for payment, we kindly ask you to decline and notify us immediately. Your trust and satisfaction are of utmost importance to us, and we are committed to fostering a fair and accessible opportunity for all candidates.
N.B: Sewaseweth.com website is an online jobs search engine for jobs seekers in Ethiopia and other countries. If you are looking latest jobs in Ethiopia and other contents you are in the right place. In addition to this, we offer you new international scholarship opportunities. Just remember to visit the official website for the latest jobs vacancy. You can access new job vacancies easily where you are.
ድረ–ገጽ:- www.sewaseweth.com/jobs
Stay in touches and follows us on our social media platforms to get the latest jobs opportunities.
Telegram:-
Join our telegram channel
https://www.t.me/Ethiojob1Vacancy