Dashen Bank S.C – Vacancy Announcement | Banking Jobs 2023

Banking Job Vacancy Announcement –  Dashen Bank S.C

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Dashen Bank S.C would like to invites competent and interested candidates for the following positions.

Position 1: Senior Shariah Compliance & Review Officer

Place of work- Addis Ababa

DB/ Vacancy-0069/23

Job Summary

The Senior Shariah Compliance and Review Officer is responsible for monitoring the Bank’s interest-free banking operations for Shariah compliance and ensuring that the products and services provided in the Bank are Shariah principles compliant. In addition, the role holder is responsible for reporting findings of Shariah’s non-compliance and making appropriate recommendations to the supervisor.

Job Requirements

Academic & Professional Qualification

•  Bachelor’s degree in Accounting, Banking & Finance, Economics, Law, Management, or related discipline from a reputable university.
•  Relevant professional qualification such Certifications in Islamic Finance and Compliance Management (GRCM) is an added advantage.

Work Experience

At least four (5) years of relevant experience in a similar function/role

Behavioral Competency

•  Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
•  Creativity and innovation skills.
•  Action oriented.
•  Quality focus and attention to detail.
•  Professionalism and integrity in line with Dashen Bank values.
•  Good oral and written communication skills.
•  Critical and analytical thinking and problem solving skills.
•  Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
•  Good customer relationship management skills (internal and external customers).
•  Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.

Required Technical Competency

• Understanding of relevant Shari’ah requirements applicable to Islamic financial business
• Knowledge of IFB mode of finance/investments and associated risks.
• Proactive in identifying compliance issues and developing appropriate recommendations                                                                                                                                                                            Consistent follow through in ensuring corrective or mitigation actions are put in place.                       
• Knowledge of policies, regulations and directives related to Financial Sector.
• Risk management skills including risk assessment, evaluation, quantification, mitigation and reporting skills

APPLY HERE

Deadline: March 22, 2023

Position 2: Senior Corruption Risk Research Officer

Place of work- Addis Ababa

DB/ Vacancy-0068/23

Job Summary

Senior Corruption Risk Research Officer is responsible for identifying corruption vulnerabilities across the Bank’s policies and procedures that may lead to potential corruption risks, Conduct research, providing alternative recommendations, monitoring the implementation of the unit work plan, ensuring compliance with anti-corruption policies and strategies, and performing benchmarking activities.  In addition, the role holder is responsible for facilitating the registration or disclosure of personal assets in the system, avoiding or minimizing conflicts of interest, and ensuring transparency and accountability to achieve the Bank’s mission.

Job Requirements

Academic & Professional Qualification:

Bachelor’s Degree in Management, Law, Civics and Ethics, Political science and International Relations, Good Governance, Economics, Accounting, Project Management, Banking and Finance, Accounting and Finance, Psychology, Sociology, Social Works, Journalism and Communication, Public Administration,  Business Administration or related fields.

Work Experience

Minimum of Five (5) years relevant experience.

Behavioral Competency

•  Strong interpersonal skills and ability to relate and work with multi-cultural teams.
•  Demonstrate the highest degree of ethical standards and principles for being honesty, trustworthiness, confidentiality, accountable and responsible.
•  Creativity and innovation skills.
•  Action oriented.
•  Quality focus and attention to detail.
•  Professionalism and integrity in line with Dashen Bank values.
•  Good oral and written communication skills.
•  Critical and analytical thinking and problem solving skills.
•  Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
•  Good customer relationship management skills (internal and external customers).
•  Risk awareness and focus – demonstrate understanding of risk management practices, standards and regulatory requirements.

Required Technical Competency

•  Analytical skills with the ability to work with large amounts of data: facts, figures, and number crunching.
•  Ability to interpret rules and guidelines, and ability to conceptualize policies.
•  Better understanding of proclamation, policies, procedures issued by international and national related to ethics, corruption and improprieties                                                                                Ability to demonstrate sound and independent judgement, prudence and maturity in complex and sensitive cases.
•  Ability to work with utmost discretion in handling sensitive and confidential matters.                                                                                                                                                                      Good understanding of research methodologies and techniques
•  Good understanding of professional and ethical standards
•  Good understanding of Ethiopian constitution and laws

APPLY HERE

Deadline: March 22, 2023

Position 3: Resident Auditor II – Gambella Branch

DB/ Vacancy-0067/23

Job Requirements

Academic & Professional Qualification:

Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration

Work Experience:

A minimum of Four /4/ years relevant experience

Required Behavioral & Leadership Competency

• Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
• Creativity and innovation skills.
• Action oriented.
• Quality focus and attention to detail.
• Professionalism and integrity in line with Dashen Bank values.
• Good oral and written communication skills.
• Critical and analytical thinking and problem solving skills.
• Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
• Good customer relationship management skills (internal and external customers).
• Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.

Required Technical Competencies:

• Understands the basic mechanisms of general financial products and services.
• Good knowledge of Bank’s accounting and procedures.
• Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
• Excellent command of Microsoft Office application and good command of the core banking system

Workplace: Gambella

APPLY HERE

Deadline: March 22, 2023

Position 4: Shariah Compliance & Review Officer

Place of work- Addis Ababa

DB/ Vacancy-0066/23

Job Summary

The Shariah Compliance and Review Officer is responsible for monitoring the Bank’s interest-free banking operations for Shariah compliance and ensuring that the products and services provided in the Bank are Shariah principles compliant. In addition, the role holder is responsible for reporting findings of Shariah’s non-compliance and making appropriate recommendations to the supervisor.

Job Requirements

Academic & Professional Qualification:

• Bachelor’s degree in Accounting, Banking & Finance, Economics, Law, Management, or related discipline from a reputable university.
• Relevant professional qualification such Certifications in Islamic Finance and Compliance Management (GRCM) is an added advantage.

Work Experience:

At least four (4) years of relevant experience in a similar function/role

Behavioral Competency:

•  Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
•  Creativity and innovation skills.
•  Action oriented.
•  Quality focus and attention to detail.
•  Professionalism and integrity in line with Dashen Bank values.
•  Good oral and written communication skills.
•  Critical and analytical thinking and problem solving skills.
•  Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
•  Good customer relationship management skills (internal and external customers).
•  Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.

Required Technical Competency

•  Understanding of relevant Shari’ah requirements applicable to Islamic financial business
•  Knowledge of IFB mode of finance/investments and associated risks.
•  Proactive in identifying compliance issues and developing appropriate recommendations                                                                                                                                                                             Consistent follow through in ensuring corrective or mitigation actions are put in place.                      
•  Knowledge of policies, regulations and directives related to Financial Sector.
•  Risk management skills including risk assessment, evaluation, quantification, mitigation and reporting skills

APPLY HERE

Deadline: March 22, 2023

Position 5: Corporate Relationship Manager- Institutional Banking

DB/ Vacancy-0065/23

Job Summary

The Corporate RM- Institutional Banking is responsible for growing and maintaining a portfolio of clients within assigned  by recommending or selling Corporate Banking products and cross-selling other Bank’s products and services to enhance value-add relationships with customers.  In addition, the jobholder is responsible for acquiring new customers; pursuing incremental business within the customer base, managing customer expectations to sustain the business relationship, and providing business advice that will benefit the client in the institutional banking sector.

Job Requirements

Academic & Professional Qualification:

•  Bachelor’s degree in business administration, Marketing Management, Accounting, banking, finance or related field.
•  Master’s degree in business administration, banking, finance or related field is an added advantage.

Work Experience:

•  Minimum of Eighht (8) years relevant experience out of which Two (2) years in supervisory post.
•  Experience in corporate banking is highly desirable.

Behavioral Competency

•  Strong leadership and skills to foster teamwork; develop and motivate staff, resolve conflicts as well as ability to provide direction in order to achieve organizational objectives.
•  Ability to lead, influence and drive change initiatives in support of business strategies within the branch.
•  Strong business acumen.
•  Strong communication and presentation skills including ability to develop proposals, concept papers, position papers, etc.
•  Strong interpersonal skills and ability to relate with and manage multi-cultural teams.
•  Strong expertise in strategic management project planning and budgeting, resource management, implementation as well as monitoring and evaluation.
•  Must be a self-starter, highly organized, and able to work well with people at all levels in the organization.
•  Strategic thinking and problem-solving skills.
•  Analytical and creative thinking skills.
•  Strong persuasion and negotiation skills.
•  Good customer relationship management skills (internal and external customers)
•  Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
•  Effective stakeholder management.

Required Technical Competency

•  Demonstrate experience and in-depth understanding of Corporate Banking.
•  Knowledge and experience in modern sales and marketing practices in financial services industry.
•  Networking skills to effectively leverage on relationships that will enhance customer acquisition and retention.
•  Extensive banking background, including understanding credit, risk management, and compliance requirements.
•  Project management skills.

Workplace: Addis Ababa

APPLY HERE

Deadline: March 22, 2023

Position 6: Contact Center Agent- (Somaligna Language)-Re-Advertised

DB/ Vacancy-0064/23

Job Summary

The Contact Centre Agent is responsible for receiving customer calls, address concerns or quires via phone or social media platforms.  In addition, the role holder is responsible for prioritizing customer issues to resolve or escalate to the Senior Contact Center Agents to ensure that quality customer service is maintained at all times with the established service standards.

Job Requirements

Academic & Professional Qualification:

• Bachelor’s degree in Marketing Management, Business Administration, Management, Accounting, Banking, finance or related fields.   
• Fluency in English (speaking and writing) is required
• Somaligna Language is mandatory

Work Experience:

At least four (4) years’ relevant experience

Behavioral Competency:

• Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
• Creativity and innovation skills.
• Action oriented.
• Quality focus and attention to detail.
• Professionalism and integrity in line with Dashen Bank values.
• Good oral and written communication skills.
• Critical and analytical thinking and problem solving skills.
• Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
• Good customer relationship management skills (internal and external customers)
• Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.

Required Technical Competency:

• Knowledge of customer relationship and service quality management.
• Good understanding of customer care service standards or benchmarks.                                                                                                                                                                                             Knowledge of Banking product and and services.                                                                                                                                                                          
• Knowledge of customer relationship and service quality management.
• Knowledge and experience in modern sales and marketing practices in financial services industry.
• Technical skills to effectively perform Contact Centre activities/tasks in a manner that consistently produce high quality of service. 
• Project management skills.    

Workplace: Addis Ababa

APPLY HERE

Deadline: March 22, 2023

Position 7: Contact Center Agent– (Tigrigna Language) Re-advertised

DB/ Vacancy-0063/23

Job Summary

The Contact Centre Agent is responsible for receiving customer calls, address concerns or quires via phone or social media platforms.  In addition, the role holder is responsible for prioritizing customer issues to resolve or escalate to the Senior Contact Center Agents to ensure that quality customer service is maintained at all times with the established service standards.

Job Requirements

Academic & Professional Qualification:

• Bachelor’s degree in Marketing Management, Business Administration, Management, Accounting, Banking, finance or related fields.   
• Fluency in English (speaking and writing) is required
• Tigrigna language is mandatory.

Work Experience:

At least four (4) years’ relevant experience

Behavioral Competency:

• Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
• Creativity and innovation skills.
• Action oriented.
• Quality focus and attention to detail.
• Professionalism and integrity in line with Dashen Bank values.
• Good oral and written communication skills.
• Critical and analytical thinking and problem solving skills.
• Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
• Good customer relationship management skills (internal and external customers)
• Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.

Required Technical Competency:

• Knowledge of customer relationship and service quality management.
• Good understanding of customer care service standards or benchmarks.                                                                                                                                                                                             Knowledge of Banking product and and services.                                                                                                                                                                          
• Knowledge of customer relationship and service quality management.
• Knowledge and experience in modern sales and marketing practices in financial services industry.
• Technical skills to effectively perform Contact Centre activities/tasks in a manner that consistently produce high quality of service. 
• Project management skills.      

Workplace: Addis Ababa

APPLY HERE

Deadline: March 22, 2023

How to Apply

1. Interested and qualified applicants should apply through the above link under each position.

2.   Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.

3.   Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).

3. Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).

NB. *Applicants who do not have ethiojobs account need to register using personal email account,

      *CV‘s shall not be more than 3 pages and saved in PDF format (mandatory

NB: – Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.

Female applicants are highly encouraged to apply

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