Vacancy Announcement – Dashen Bank S.C
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!Dashen Bank S.C would like to invites competent and qualified candidates for the following positions.
Position 1: Senior Customer Service Officer-Cash I
Job Summary
The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Academic & Professional Qualification:
Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields
Work Experience:
\At least four (4) years of banking experience
Behavioral Competency:
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency:
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Excel and good command of Microsoft Visio.
Workplace: Dimma Branch, Gachit Branch, Meti Branch, Terfam Branch, Wacha Branch, Yari Outlet Branch
Use the following application links to apply online:
Application form – Senior Customer Service Officer-Cash I for Yari Outlet Branch
Application form – Senior Customer Service Officer-Cash I for Wacha Branch
Application Form – Senior Customer Service Officer-Cash I for Terfam Branch
Application Form – Senior Customer Service Officer-Cash I for Meti Branch
Application Form – Senior Customer Service Officer – Cash I for Gachit Branch
Application Form – Senior Customer Service Officer-Cash I for Dimma Branch
Position 2: Administrative Assistant
Job Summary:
The Administrative Assistant is responsible for providing administrative and secretarial support to the CEO, Executive Secretary to CEO, D/Chief, District Manager/Director; coordinates staff Meetings, and special events; maintains office supplies; greets visitors and answers the telephone; receives and distributes mail and correspondence; gathers data and compiles various reports; photocopies materials; maintains files; issues correspondence and promotes business for the Bank by maintaining good customer relations. He/she is also expected to facilitate the fight booking and facilitation of air ticket purchase for business related travels of the work unit’s staff.
Job Requirements
Academic & Professional Qualification:
Diploma in Secretarial Science & Office Management or Other related fields
Work Experience:
At least five (5) years of relevant work experience.
Behavioral Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Business development skills to effectively segment the target market, gather market intelligence and identify opportunities for the Bank to sell its products.
- Work management and prioritizing skills
- Accuracy, flexibility& reliability
- Good customer handling
- Computer Literate.
Use the following application link to apply online:
Application form – Administrative Assistant for North Addis District Office
Application Deadline: February 26, 2023
How to Apply
1. Interested and qualified applicants should apply through the application links under each position.
2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
3. Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
4. Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).
NB. *Applicants who do not have ethiojobs account need to register using personal email account,
*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory
NB: – Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.
Female applicants are highly encouraged to apply
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