DHL Group – Vacancy Announcement
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!DHL is the world’s leading logistics company. Our 395,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.
We are an international team of over 395,000 shipping professionals, united by a passion for logistics. And we work in a unique environment. DHL is as innovative as a start-up, with the power of an international organization.
DHL Global Forwarding Ethiopia is where you will drive IRR benefits realization and operational resilience by converting traditional “analog” business processes & practices to fully applying the IT renewal roadmap solutions, transform the country by the adoption of our digital technologies across the entire business including digital customer interaction and experience across the entire customer portfolio.
DHL Group would like to invites competent and interested candidates for the following position.
Position 1: Account Receivable Administrator
Education & experience:
BA degree in accounting and finance.
less than 2 years
Role Context: Provide day-to-day administrative support with readily available advice for Credit & Collections / Accounts Receivable (OTC) activities and tasks to minimize outstanding accounts and achieve compliance in line with internal and external policies and standards, regulations and compliance requirements
Accountabilities
Provide day-to-day administrative support for Credit and Collections and Accounts Receivable (OTC) activities and tasks under direct supervision
Perform routine tasks/ interactions that mostly address immediate issues such as gathering and entering data and numbers
Undertake repetitive and laid down tasks such as setting up files, data processing and validation and collecting payments
Collect, compile and file required data for various collection activities
Gather and compile credit information and maintain credit records for accurate account processing
Place of Work: Addis Ababa
Position 2: Service Point Advisor
Qualifications:
University Degree
One year post qualification relevant to work experience preferably within the service industry
Overall Role Purpose: Provide quality and professional service to walk-in customers in a manner that will repeat Patronage.
Accountabilities:
Provide customer-oriented service at all times in order to satisfy Customers’ needs
Sell DHL range of products and services at point of sale in order to stimulate patronage of other services.
Maintain a high standard of personal and office appearance and ensure the corporate image is projected positively at all times
Deliver best-in-class customer service by fulfilling each customer’s unique needs while adhering to DHL policies.
Respond to customer’s queries regarding information on prices customs requirements etc.
Place of Work: Addis Ababa
Deadline: March 31, 2025
How to Apply
Please select the button below to upload your resume and then proceed through the application process. Resume upload is required to complete the application.
We offer:
Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
Possible further career development
Competitive salary
Incomplete application will not be considered
Only short listed candidates will be communicated.
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