Vacancy Announcement – IE Network Solutions PLC
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!IE Network Solutions PLC would like to invites competent and interested candidates for the following positions.
Position 1: Junior Software Support Engineer
Responsibilities:
- Troubleshoot and resolve software-related issues by analyzing log files, debugging code, and investigating root causes.
- Communicate effectively with customers or users to understand and diagnose software problems, ensuring timely and accurate resolution.
- Document support cases, including steps taken, troubleshooting methods, and resolutions, for future reference and knowledge base maintenance.
- Collaborate with cross-functional teams, including developers and QA engineers, to escalate and resolve complex technical issues.
- Participate in the testing and quality assurance of software releases to ensure stability and reliability.
- Contribute to the improvement of support processes and procedures, suggesting ideas for enhancing customer experience and efficiency.
- Stay updated with product knowledge and new releases to effectively support customers with the latest features and enhancements.
- Provide training and guidance to customers or end users on software functionalities and best practices.
Job Requirements
- Basic understanding of software development concepts and principles.
- Proficiency in programming languages such as Java, C#, Python, or JavaScript.
- Familiarity with relational databases and SQL queries.
- Excellent communication and interpersonal skills to interact with customers or users in a professional and empathetic manner.
- Ability to work independently and collaboratively in a team environment.
- Detail-oriented and organized, with the ability to prioritize and manage multiple support cases simultaneously.
- Customer-oriented mindset with a strong focus on delivering high-quality support.
- Willingness to learn and adapt to new technologies and software applications.
- Previous experience in a customer support or technical support role is a plus
- Knowledge of support ticketing systems and remote troubleshooting tools is a plus.
Workplace: Addis Ababa
Deadline: July 14, 2023
Position 2: DevOps Engineer
Responsibilities:
- Develop and maintain continuous integration and deployment (CI/CD) pipelines for software projects.
- Collaborate with SaaS teams to streamline the software delivery process and improve overall efficiency.
- Automate build, deployment, and monitoring processes using tools like Jenkins, GitLab CI/CD.
- Implement and manage containerization technologies like Docker and orchestration tools like Kubernetes.
- Troubleshoot and resolve infrastructure and deployment-related issues.
- Stay updated with emerging DevOps trends, tools, and best practices.
Job Requirements
- Strong understanding of software development lifecycle and CI/CD principles.
- Proficiency in scripting languages like java, JavaScript, php, Bash, or PowerShell.
- Knowledge of containerization technologies like Docker and container orchestration tools like Kubernetes.
- Familiarity with cloud platforms, such as AWS, C-panel
- Experience with version control systems like Git.
- Strong problem-solving and troubleshooting skills.
- Excellent Team Player & Motivator.
- Easy to adapt and fit-in.
Workplace: Addis Ababa
Deadline: July 14, 2023
Position 3: Junior Software Architect
Responsibilities:
- Assist senior software architects in designing and implementing software systems.
- Participate in architectural discussions and provide input on technical decisions.
- Collaborate with SaaS team to understand software requirements and translate them into architectural designs.
- Implement and test software components based on architectural specifications.
- Conduct code reviews and ensure adherence to coding standards and best practices.
- Document architectural designs, decisions, and guidelines for reference and future use.
- Stay updated with industry trends and emerging technologies to enhance technical skills.
- Support troubleshooting and debugging efforts during the software development lifecycle.
- Assist in evaluating and selecting appropriate tools and technologies for software development projects.
Job Requirements
- Solid understanding of software design principles and architectural concepts.
- Proficiency in one or more programming languages and frameworks.
- Familiarity with database technologies and query languages.
- Knowledge of software development methodologies and processes.
- Excellent Interpersonal Skills
- Excellent Team Player & Motivator
- Strong Analytical & Problem-Solving Skills
- Easy to adapt and fit-in
Workplace: Addis Ababa
Deadline: July 14, 2023
Position 4: Senior Software Architect
Responsibilities:
- Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
- Design and architect scalable, reliable, and high-performance software systems.
- Lead the architectural design and implementation of complex software projects.
- Provide technical guidance and mentorship to junior architects and development teams.
- Conduct architectural reviews and code inspections to ensure adherence to best practices and architectural standards.
- Evaluate and recommend new technologies, frameworks, and tools to improve software development processes.
- Collaborate with cross-functional teams, including product managers, engineers, and Business Analysis and Optimization (BAO) team, to align technical solutions with business objectives.
- Identify and mitigate technical risks and challenges in software projects.
- Stay up-to-date with industry trends and advancements in software architecture and engineering practices
Job Requirements:
- Strong understanding of software design principles, architectural patterns, and best practices.
- Proficiency in multiple programming languages and frameworks.
- Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes.
- Familiarity with database technologies, both SQL and NoSQL.
- Strong leadership and communication skills to effectively collaborate with cross-functional teams and present complex technical concepts to non-technical stakeholders.
- Ability to prioritize and manage multiple projects and deadlines simultaneously.
Workplace: Addis Ababa
Deadline: July 14, 2023
How to Apply
Interested and qualified applicants are invited to send their non-returnable CV along with cover letter and copies of their credentials through online which mentioned under each position.
Remind this:
- Read the vacancy announcement carefully.
- Check the vacancy details with eligibility.
- Prepare your CV or Application Details.
- Finally, apply as instructed by the authority.
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IE Network Solutions PLC – Vacancy Announcement