Vacancy Announcement at Istabul Addis tour and travel plc
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!Istabul Addis tour and travel plc would like to invites competent and interested candidates for the following position.
Position: Sales Representative
Responsibility/Duties:
- Present, promote, and sell tour packages /services to new target customers using physical and phone call;
- Consistently achieve individual sales and performance goals
- Understand customer needs and requirements
- Using scripts to provide information and sell the tour packages
- Use a given phone to sell tour packages
- Persuade the customers to buy the tour packages
- Go to “Extra Mile” to meet sales targets and facilitate future sales
- Keep records of calls and sales and report the status
- establish, develop, and maintain positive business and customer relationships; and
- Meet agreed-upon sales targets and outcomes on time.
- Coordination of sales activities with team members and other departments
- Solve customer problems and offer solutions
- Eliminate and/or pre-determine risks and liabilities that are detrimental to the company’s best interests.
- Good understanding of the Tour and Travel industry
- Good communication skills with clients, Team members and Managers.
Job Requirements
Requirements
- Diploma/BA Degree in Sales and Marketing, Tourism and Hospitality industry and another related field
- Two (+2 years’ previous experience in customer support, client services, sales, or a related field for degree holder and Three (+3) years’ experience for diploma holder.
- Demonstrated and proven sales results
- Basic report skills and experience with tracking and recording call information
- Focused on customer service
- Excellent verbal and written communication skills
- Persuasive and goal-oriented
- In-depth understanding of company services and its position in the market
- Excellent customer care and focus; ability to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience
- Ability to multitask, prioritize, and manage time efficiently
- Strong leadership skill
- Organizational skills
- Personal motivation and drive exhibited through a commitment to hard work, continuous improvement, and achievement of goals
- Analytical, creative thinking and problem-solving skills
- Strong persuasion and negotiation skills
Competencies/ Personal attributes:
Attention to Detail: position requires being careful about detail and thorough in completing work tasks;
Dependability: position requires being reliable, responsible, dependable, and fulfilling obligations.
Integrity: The position requires being honest and ethical.
Stress Tolerance: position requires accepting criticism and dealing calmly and effectively with high-stress situations;
Initiative: position requires a willingness to take on responsibilities and challenges.
Adaptability/Flexibility: position requires being open to change (positive or negative) and considerable variety in the workplace.
Required Skills & Abilities
- Must to know Good written and spoken in English and Amharic
- Excellent Organizational Skill and attention to details
- Excellent time management skill
- Extensive knowledge of office administration, clerical procedures and record keeping systems
- Excellent Interpersonal and Communication skills
- Excellent knowledge of basic computer applications
- Ability to work under pressure
- Proven ability to handle confidential information with discretion and demonstrate the highest level of customer/client service and responsiveness
- Willing to learn and flexible attitude
Workplace: Addis Ababa
Application Deadline: April 2, 2023
How to Apply
Interested applicants can send their CV email to marketing@istanbuladdistourandtravel.com
Female qualified applicants are highly encouraged to apply.
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