Vacancy Announcement – Meba Microfinance Institution SC

Vacancy Announcement – Meba Microfinance Institution Share Company

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Meba Microfinance Institution SC would like to invite qualified and interested job seekers to apply for the following different vacant position.

Position 1: Junior/Trainee Customer Service Officer

Major Duties and Responsibilities:

• Familiarizes with company saving & credit manual and branch operations;
• Orients clients on savings and loan utilization;
• Practices in the identification of possible high value depositors, institutions/organization and individuals;  
• Assists in the evaluation of customer survey feedback implications ;
• Assists in the coordination of client orientation concerning savings products available with special emphasis to client value propositions; 
• Assists in monitoring that every saving deposit and withdrawal is captured in the recording system and subsidiary ledger reconciliation is carried out on monthly basis; 
• Assists in collecting  data on saving and preparations of  monthly reports;
• Assists  in the design of  clients exit survey tool preparation to capture feedback from withdrawing clients so as introduce appropriate policy and procedural changes;
• Collects  data on  dormant and inactive accounts and clients passbook entry practice when as required;
• Promote company saving products properly, and perform saving mobilization activities daily
• Collects and compiles data on saving and prepares and submits monthly reports to supervisor  incorporating  challenges encountered and improvement recommendation;
• Ensure timely collection of box savings, ensures that mandatory savings are made before loan according to the policy of the MFI;
• Checks reference of borrowers and other details those are conditional for granting loan;
• Fills out disbursement request forms, loan agreements and hands over to the Branch Manager for checking;
• Clients follow up before and after disbursement;
• Strict follow up default and unpaid loans and take necessary measures;
• Reports to the Branch Manager on delinquent or problematic clients;
• Produce weekly, monthly and quarterly operation reports;
• Keeps records of clients address and traces of defaulters latest address;
• Assists in gathering data required for preparing follow-up reports groups and centers; Ensure timely collection of loans and interests;

 Education:  

BA Degree/College Diploma/TVET level 4 in Marketing/ Management/Accounting and Other related fields,

 Experience: 

Zero year of relevant experience, out of which two years in a similar position

Good knowledge of microfinance business

Sufficient knowledge of company operation policies

Considerable knowledge of banking and marketing management principles and practices

Knowledge of financial and marketing management principles and practices

Good communication skills

Workplace: Addis Ababa

Position 2: Branch Cashier I

Major Duties and Responsibilities:

• Receives cash or cheques from customers for loans and other payments, deposits and arranges notes in their respective denominators.
• Computes bills, itemized lists, and tickets showing amount due using available calculating machine;
• Provides cash change service, cashes cheques, and issues receipts or tickets to customers;
• Records amounts received/payments and prepare reports of transactions;
• Reads and records totals shown on calculator and verifies against cash on hand;
• Keeps petty cash of the branch, up-dates the petty cash register books and keeps records of expenses;
• Signs all receipts, payments and other relevant documents;
• Attaches cross references and source documents to the receipts of petty cash payments and submits to the supervisor periodically;
• Requests for the replenishment of the petty cash when it reaches the minimum level/amount;
• Pays out cash in accordance with authorized payment vouchers.
• Deposits notes, coins and cheques with other Institutions with due diligence and care.
• Collects cash from Institutions.
• Collects cash form clients by going to their respective places whenever necessary.
• Records all payments and receipts in the cash book and balances the daily movement.
• Notifies payees on time to collect cash due to them.
• Reports to supervisor for replenishment of main cash as per established procedure.
• Provides documents requested by internal auditors or checking purposes.
• Keeps duplicate keys of safes in accordance with established procedures.
• Post individual client saving ledgers (Loan, Interest, Voluntary & compulsory savings).
• Post and record documents on core banking/other system
• Record on daily collection summary & payment summary
• Handle petty cash and float fund.

 Education:  

BA Degree/College Diploma/TVET level 4 in Marketing/ Management/Accounting and Other related fields,

 Experience: 

0/2 years of relevant experience, out of which one year in a similar position

Good knowledge of microfinance business

Basic Knowledge of accounting principles

Basic knowledge of records management

Basic computer applications skills

Workplace: Addis Ababa

Position 3: Customer Service Officer I

Major Duties and Responsibilities:

• Plans, coordinates, directs and controls the deposit mobilization  activities  of the Company;
• Perform and achieve saving mobilization targets on periodically
• Conducts financial literacy programs to educate clients and potential clients on the benefit of saving and the institution’s value propositions;
• Studies macro and micro economic performance from the perspective of microfinance business, forecasts trends, identifies potential money savers focusing on high amount depositors and encourages all types of savers;
• Collaborates with Business  Development  to promote saving and enhance liquidity leverage of the Company; 
• Organizes and coordinates client orientation concerning savings products available with special emphasis to client value propositions; 
• Ensures that every saving deposit and withdrawal is captured in the recording system and general ledger and subsidiary ledger reconciliation is carried out on monthly basis; 
• Ensures that effective and reliable risk management and internal control system is in place for safety of clients saving;
• Compiles data on saving and prepares and submits monthly reports to supervisor  incorporating  challenges encountered and improvement recommendation;
• Plans and manages at field and office levels moderately high credit and deposit mobilization targets set for the job position;
• Conducts meetings in the community for the identification and formation of micro credit groups desiring to obtain microfinance and enterprise development loan;
• Carries out orientation training to micro-credit groups/individual on service delivery, constitution, governance, and business identification and incubation skills;
• Develops mechanism to enhance customer value proposition and keep savings account closure at minimum;
• Ensures that credit policy is clearly communicated, understood and fully agreed by clients,  applications and documents are properly signed/finger printed by the respective members of the group and  credit case/application is complete in all respect;
• Ensures during periodic review visit to borrowers that loans granted are utilized for the intended purpose as described/agreed in the credit proposal/application and reports the same to the supervisor using client visit form;
• Maintains a schedule of due loan payment and saving collections, takes proactive measures for repayments/deposits and maintains adequate diary record or get printed report from the system,  to follow-up new borrowers/savers, dues, over dues, etc;    
• Collects credit information about clients from other MFIs ,applies know you customer rule while recruiting clients, obtains  clearance from government offices to ensure that assets to be pledged as collateral to loan are free from any liability and ensures that clients fully paid the previous loan before disbursing new loan;
• Studies local business environment and identifies potential savers and mobilizes deposits;
• Controls  that clients’ passbook are updated whenever  deposits and withdrawals are made;
• Monitors that every saving deposit and withdrawal is captured in the recording system and general ledger and subsidiary ledger reconciliation is timely and properly carried out ;  
• Prepares  and submits to supervisor repayment/loan recoveries including deposits mobilized daily status reports;
• Prepares and submits to supervisor monthly, quarterly and annually descriptive and financial reports;

 Education:  

BA Degree/College Diploma/TVET level 4 in Marketing/ Management/Accounting and Other related fields,

 Experience: 

2/3 years of relevant experience, out of which two years in a similar position

Good knowledge of microfinance business

Sufficient knowledge of company operation policies

Considerable knowledge of banking and marketing management principles and practices

Knowledge of financial and marketing management principles and practices

Good communication skills

Workplace: Addis Ababa

Position 4: – Branch Accountant I

Major Duties and Responsibilities:

• Performs all accounting activities of the Branch; 
• Checks and signs incoming and outgoing documents; controls overall balances of the accounts of the branch transactions;    
• Maintains   appropriate record for the transfer of funds to branches based on the advice received from Head Office;
• Prepares cash flow statement of the branch regularly to secure liquidity at branch level and notifies the branch manager on same; 
• Ensures that all directives in the financial policy and procedures manual are implemented by the branch. Prepares the financial plan and budget of the branch;
• Makes withdrawal approvals as per given authority limits; authorize opening and closing of customers’ accounts;
• Prepares payment vouchers and cheques for authorized payments after verifying the correctness of source documents.
• Ensures that utilities, house rent, and taxes are regularly paid; prepares payroll of the branch and other staff benefits.
• Calculates & capitalize interest for mandatory and voluntary savings;  checks the balances and distribute to payable accounts;  
• Undertakes accounting transaction data entry into the Peachtree system and produces appropriate ledgers and trial balance under the cost centre of branches;
• Prepares bank reconciliation statements of the Branch on monthly bases;
• Monitors, verifies and controls the proper authorization of all cash disbursement and receipts of the branch office;
• Undertakes adjusting and correcting entries on time and posts to the respective ledger, determines that each subsidiary ledger is in agreement with the related controlling account in the general ledger.;
• Avails the books of accounts and financial records of the Branch for review and examination by the internal or external auditors or NBE inspectors, and rectifies discrepancies identified by audit report;
• Keeps fixed asset list of the branch and ensures that depreciation expense is calculated and passed periodically;
• Controls budget utilization of the branch and supports the branch manager in operating within the budget;
• Undertakes data backup on regular basis and keeps at safe custody as per the policy of the Company;
• Prepares monthly, quarterly and annual financial statements and reports variance analysis statement and sends to Head Office; ;
• Maintains appropriate records of deposits and withdrawals, loan disbursement, incomes, repayments, arrears, bad debts and alert   management on major related issues  that require attention or action;

 Education:  

BA Degree/College Diploma/TVET level 4 in Accounting and Finance

 Experience: 

2/3 years of relevant experience, out of which two years in a similar position

Good knowledge of microfinance business

Good knowledge of financial analyses methods and techniques

Good knowledge of company financial policies and NBE and FIC directives and regulations

Ability to compile and prepare financial reports

Basic computer and Peachtree application skills

Workplace: Addis Ababa

Position 5: Executive Secretary Cashier

Major Duties and Responsibilities:

• Provides administrative assistance and secretarial services to the Chief Executive Officer;
• Takes and transcribes correspondence, minutes and reports from dictation or written drafts of general, special and technical subjects with a very high degree of proficiency and accuracy;
• Transmits messages, instructions, circulars and reminders from the Chief Executive Officer to Company work units and follows up their status;
• Sorts mails delivered to the office; handles incoming and outgoing correspondence and reviews correspondence for the Chief Executive Officer’s signature; expedites matters directed to departments and other work units;
• Receives visitors; answers routine business questions and queries; schedules appointments;
• Handle petty cash, and float fund cash
• Handles shareholders files,
• Prepares agenda items as per given instruction; arranges staff and higher level meetings; gathers materials or information on the subject under consideration and takes minutes whenever required;
• Answers and screens telephone calls; takes messages and refers callers to the Chief Executive Officer or other appropriate official;
• Composes routine letters, correspondence, reports, memos, etc;
• Take minutes of board, management and committee meetings with a very high degree of confidentiality;
• Ensures safe custody files of correspondence and other materials of a confidential nature;
• Ensures the safekeeping, efficient handling and usage of office equipment and supplies;
• Arranges travel schedules and reservations as per given instruction;
• Controls and supervises subordinates for the accuracy and completeness of work accomplished and evaluates work performance;
• Locates and extracts information and materials from files and follows up pending items;
• Ensures the tidiness and standard upkeep of the CEO’s office at all times;
• Requests office supplies and controls their proper use;

 Education:  

BA Degree/College Diploma/TVET level 4 in Secretarial Science and Office Management or related field

 Experience: 

3/4 years in secretarial position out of which two years in a similar position

Excellent knowledge of office management principles and practices

Excellent knowledge of business correspondence and report writing

Ability to organize files and documents

Excellent communication and human relation

Basic computer skills and secretarial management software application skills

Workplace: Addis Ababa

Position 6: Branch Manager I

Major Duties and Responsibilities:

• Plans, organizes, directs and controls the overall operational and support activities of assigned branch;
• Assigns tasks to the staff of branch, ensures operating policies and procedures of the Company are followed in conducting branch activities;
• Sets periodic branch level business targets, operational plan and standards for implementation;
• Reviews business and financial background of loan and guarantee of applicants, approves loans within given authority limit and authorizes disbursement of approved loans, submits to the head office for approval for loans and guarantees above the limits of the branch;
• Ensures that credit follow up is taking place as per operating policies and procedures of the Company to secure established portfolio quality and branch liquidity within desired level;
• Follows up and controls cash collection, handling and disbursement against set standards and norms;
• Leads analysis and development of proposals for resolving deposit mobilization challenges including enhancing the customers’ service delivery;
• Identifies problems of delinquent borrowers and determines the possibility of re-arrangement of loan repayments;
• Scans local business environment and identifies potential savers and mobilizes deposits by application of basic marketing techniques;
• Ensures that clients’ passbook are updated when deposits and withdrawals are made;
• Controls that every saving deposit and withdrawal is captured in the recording system and general ledger and subsidiary ledger reconciliation is timely and properly carried out; 
• Ensures that effective and reliable risk management and internal control system is in place for safety of branch operations;
• Provides technical/professional support to branches regarding deposit mobilization;
• Undertakes business development and marketing tasks to promote branch business;
• Ensures that Know Your Customer/KYC principle is applied in the branch consistently and transparent customer service provided;
• Makes sure that dropout clients always fill client exit form and reports same to operation department, ascertains that customers are properly treated and promptly attended  to and complaints settled; 
• Ensures that transaction are properly recorded and maintained , security documents and original loan contracts locked inside security safes, branch records and documents are confidentially kept;
• Establishes harmonious relationship with local authorities, other micro financing institutions, community leaders and relevant organizations to promote the Company’s business;
• Ensures that discrepancies and comments forwarded by auditors are timely rectified;
• Evaluates periodic performance of subordinates;
• Prepares, reviews and submits annual plan and budget, and periodic reports of the branch;

 Education:  

BA Degree/College Diploma in Marketing/Management/Economics/Accounting or related field

 Experience: 

2/4 years of relevant experience, out of which two years in a similar or senior position

Ability to provide leadership, communicate effectively, and promote a team approach to enhance staff commitment to successfully implement the Organization’s Strategic Plan;

Demonstrated technical and managerial ability, sound judgment, ability to interact and work effectively with others staff to achieve the organization goals;

Ability to mobilized fund from different sources.

Ability to work with different partners

Basic computer skills, Excellent written and oral communication skills

Workplace: Addis Ababa

Position 7: Marketing, Planning and Business Development Officer

Major Duties and Responsibilities:

• Prepare annual consolidated plans of the Institution by consolidating each work unit based on the target set by Top Management;
• Formulate strategies on saving/resource mobilization and short-term plans;
• Promote fund raising activities by preparing project proposals and business plans and submit to Chief Executive Officer;
• Monitor and evaluates the execution of plans and reports discrepancies to the Chief Executive Officer;
• Conduct impact assessment in view of meeting the pre-determined objectives;
• Perform market research activities when the MFI enter new operational areas;
• Perform market research activities on client dropout and develop new products and services;
• Develop innovative loan products and lending methods that take into account interest and needs of different categories of clients and market segments;
• Study and identify new areas or target group requiring the services of Institution;
• Investigate and find out customers reaction towards the services of Institution with regards to loan and collection processing, saving account processing, and the overall customer services activities;
• Study the possibility of product diversification such as introduction of additional kinds of loans like entrepreneurial loans, capital loans;
• Study and implement the various business ideas.  Also report those, which are not applicable what-so-ever under the current business environment;
• Prepare brochures, posters, leaflets, etc. to be used for promotion purpose;
• Periodically review and revise the methods and criteria for evaluation of customers’ credit-worthiness;
• Carry out an independent investigation where higher rates of defaults as a result of causes other than natural adversity are reported and come-up with proposal or corrective actions.
• Identify key media opportunities and execute media campaigns to enhance Institution’s reputation and to ensure the Institution’s key messages effectively reach target audiences.
• Generate ideas for, researching and writing news releases and ‘selling in’ stories to the media; preparing accurate and up-to-date backgrounder documents, facts and figures and other relevant materials;
• Handle promotional and market development activities.

Education:  

MA/ B.A degree in Accounting and Finance and Business Administration field of studies.

 Experience: 

2/4 years of relevant experience, out of which two years in a similar position

Ability to provide leadership, communicate effectively, and promote a team approach to enhance staff commitment to successfully implement the Organization’s Strategic Plan;

Demonstrated technical and managerial ability, sound judgment, ability to interact and work effectively with others staff to achieve the organization goals;

Ability to mobilized fund from different sources.

Ability to work with different partners

Basic computer skills, project management software/SPSS/ STATA statically software;

Excellent written and oral communication skills

Workplace: Addis Ababa

Position 8: Finance and Administration Manager

Job Description:

The Manager, Finance and Administration Department is responsible for plans, organizes, supervises, directs and controls the financial, accounting, investment and share management activities of the company; formulates broad financial and investment policies;   ensures the existence of appropriate accounting, fund management and financial reporting systems; ensures the accuracy and validity of all financial records and payments; coordinates, directs and controls the activities of the human resource and property and general services of the Company ; manages the recruitment, placement, transfers, employee performance management, compensation, benefits administration, employee relations, training and discipline of the staff; formulates departmental policies and operating procedures and implements same on approval ; facilitates  and oversees property administration and provision of  common office services.

Education:  

Hold a minimum of first degree from a recognized higher learning institution in BA/MBA/MA/MSc. in Accounting, Economics, Management, or related fields.

Experience: 

8/6 years of relevant experience, out of which three years in a managerial position,

Excellent understanding of innovative systems and IT infrastructures in managing MFIs.

Clear understanding and experience of micro-finance industry.

Demonstrated experience leading and building cohesive, high-performing teams.

 Skill, Values

The ability to think strategically and solve problems.

The ability to work independently and as part of a team.

The ability to manage risk and make sound decisions.

Experience in leading an extended multi-branch network.

Capability and willingness to lead the organization forward.

Self-directed, flexible and creative

Commitment to the institution’s social mission and corporate values

Proficient in basic applicable software

Workplace: Addis Ababa

Position 9: Operation Department Manager

Major Duties and Responsibilities:

• Plans, organizes, directs, coordinates and supervises the technical and operational activities of the company in credit, deposit mobilization and branch coordination;
• Formulates  procedures, policies and strategies on saving/resource mobilization for operational and technical matters and implements same upon obtaining approval;
• Establishes, oversees and directs the operational procedures for the work units and branches; Ensures that efficient services are provided to existing and potential customers;
• Plans, advices and coordinates in operational staff recruitment, training and efficient work output of the operation staff of the company;
• Prepares and submits long and short term plans and carries out revision based on market response and resource availability;
• Ensures that periodical targets are set for credit and deposit operation and are running smoothly;
• Reviews and evaluates periodic branch reports against plan and preset measurable indicators and check whether deposit mobilization and credit officers are on target; provides explanations for variances between actual and projections; takes corrective measures where actual figures fall short of projections;
• Prepares checklist on regulatory & MFI policy compliance to be used by branch managers and frontline staff and ensures the implementation of the same;
• Ensures that branches are equipped with the appropriate man power, equipment, facilities and provided with proper tools, guidance, coaching, technical support and information for effective provision of the services;
• Provide clear leadership and direction
• Develop proposals for further improvement of operation, including concepts for new products and services
• Ensure that the organization’s finance has been appropriately utilized to carry out major functions
• Manage, plan, organize, direct and control all the activities of an organization such as logistics, procurement, warehouse, property administration and the like.
• Identify and address problems and opportunities of the institution
• Undertakes periodical monitoring, follow-up and control of branch-level operation against targets, quality standards, and operational plan and ensures progress according to the business plan.
• Build alliances and partnerships with other organizations
• Conducts field visit periodically to scan business environment and provide support to branches; recommends revision of operating policies or formulation of  new policies based on field visit findings, competitors’ analysis, audit recommendations and client exit and satisfaction survey results;
• Ensures that timely loan approval and disbursement is effected at clients’ convenience and loan collections are made on time;
• Ascertains that deposit mobilization is taking place as planned and high value depositors are attracted;
• Ensures that appropriate risk mitigation mechanism is in place at all levels of operation;
• Directs and monitors that portfolio quality is within the desired level and liquidity positions of branches is reliable. 
• Ensures that loan write-offs and loan rehabilitation are managed and properly documented.
• Collaborates on market studies, product development ,product pilot tests and new branch site selections;
• Identifies staff skill gaps and propose trainings  that  capacitate staff to enhance efficient financial service provision;
• Prepares and submits annual plan and budget and periodic performance reports;
• Provides in-service training to employees on operations;
• Evaluates periodic performance of subordinates;

 Education:  

Hold a minimum of first degree from a recognized higher learning institution in BA/MBA/MA/MSc. in Accounting, Economics, Management, or related fields.

Experience: 

8/6 years of relevant experience, out of which three years in a managerial position,

Excellent understanding of innovative systems and IT infrastructures in managing MFIs.

Clear understanding and experience of micro-finance industry.

Demonstrated experience leading and building cohesive, high-performing teams.

Workplace: Addis Ababa

Deadline Date: April 27, 2024

How to Apply

Interested applicants should send soft copy of their C.V., scanned copy of testimonials, application letter outlining how their experience and education fit this vacancy in the email address.

Mebahr21@gmail.com

Your application letter/cover letter must include the following information.

• Name of the position you have applied for.
• Summary of your qualifications and experience
• Motivation/objective of why you have applied for the job.
• Please include at least 3 references from current and former supervisors.

 ‘‘only shortlisted candidates will be contacted.’’

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