Vacancy Announcement – Repi Soap & Detergent PLC
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!Repi Soap and Detergent PLC would like to invites competent and interested candidates for the following positions.
Position 1: IT Administrator
Responsibilities
- Manages all servers, database and system of the company in coordination with Global IT office
- Ensure availability of network all the time
- Liaison with Ethio telecom, EPCO and other stakeholders
- Backup data & manage network security
- Set up user accounts for new recruits and give maintenance services as requested
- Ensure availability of systems all the time
- Overseeing network infrastructure, system functionality & resolving system issues
- Ensuring security & efficiency of IT infrastructure through access controls, backups & firewalls.
- Install & configure software, hardware & networks.
- Maintain and optimize local company networks and servers
- Monitor effective integration of systems
Job Requirements
Qualifications
- MSc or BSc degree in Computer Science, Information Technology, Information Science, Computer & Electrical Engineering or Related discipline.
- 3 years for MSc or 5 years for BSc related experience
- Experience in SAP ERP system
- Experience in the FMCG industry is a plus
- Professional IT certification are a plus
- Proven experience as System Administrator, Network Administrator, Database Administrator or Similar role
- Knowledge of system security (e.g. intrusion detection system) & data backup/recovery
- Excellent communication skill
- Familiar with various operating systems & platforms.
Workplace: Addis Ababa
Deadline: March 22, 2023
Position 2: Junior IT Administrator
Duties & Responsibilities:
- Provide onsite and remote End user support.
- Tracking & documenting support activities using ticketing system (JIRA).
- Proactively understand, analyze, and research new technical problems when needed.
- Implement applications and software upgrades, perform troubleshooting and fine tuning for users.
- Provide end user and technical support for Windows and Mobile OS, File and Print, Office365 services (SharePoint, OneDrive, Teams, and Active Directory etc.), Zoom.
- Propose, tailor, and conduct group trainings periodically to cascade the technology know-how to a broader audience.
- Ensure that necessary applications required by users are installed and working as expected.
- Ensure that all PCs are protected from virus attack by installing the latest Anti-Virus program.
- Troubleshoot and resolve end-user hardware, operating system, and software related problems.
- Troubleshoot and resolve basic network and server access problems for end users.
- Troubleshoot and resolve end user issues related to voice communications (Fixed telephone or IP telephone system).
- Forward technical support issues that cannot be addressed by the IT support, to the relevant IT Infrastructure team.
- Manage IT assets within the site and perform tech refresh at stipulated periods.
- Operate CCTV system and provide video footage up on request and approval.
- Perform end user data backups as needed.
- Improve security awareness of users by developing orientation and training programs, and counselling users.
Job Requirements
Qualifications:
- Degree in Computer Science/ Computer Engineering/ Communications Engineering/ Software Engineering/ Information Technology/ Information Systems
- 1-2 years relevant experience in IT helpdesk.
- Experience with office productivity, meeting room solutions and service management tools are an advantage.
- Strong understanding of operating systems (windows platform) & Software and services (active directory, file print infrastructure, Office 365, teams, SharePoint Online, OneDrive.)
Competencies
- Strong customer service skills.
- Possess an aptitude for acquiring new skills and knowledge.
- Ability to priorities tasks and work on multiple assignments in a fast-paced and highly challenging environment.
- Strong written and verbal communication skills.
- Attention to detail.
- Basic knowledge of LAN/WAN.
Workplace: Addis Ababa
Deadline: March 24, 2023
How to Apply
Qualified candidates who meet the above requirements can submit their CV and cover letter through ethiojobs.net by specifying the position and JOB ID in the cover letter. Click the APPLY Button and See details here and apply now:
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