Vacancy Announcement at Shayashone Trading PLC
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!About the Project
Mastercard Foundation in partnership with Ministry of Education of the FDRE (MoE), Arizona State University (ASU) and Shayashone (SYS) PLC have launched a new project entitled as ‘Strengthening Higher Education System through Utilization of Digital Technology.’ The project aims at enhancing quality, accessibility and affordability of higher education by launching digital Learning Management System across public universities in Ethiopia. The project has four key components (1) building appropriate infrastructure (resource centers) integrated with the bigger ICT system of the 50 public universities (2) adopting and rolling a digital learning and education platform developed by ASU (Openedx) (3) building capacities of 100 system administrators, 35,000 instructors and 800,000 students in management, content development and utilization of the envisaged learning management system (4) supporting institutionalization and scale-up e-learning for higher education and beyond by designing appropriate national policies and strategies. The ultimate target of the project is to enhance/equip young graduates with the skills needed for employment and entrepreneurship in an equitable and cost-effective manner.
Shayashone Trading PLC would like to invites competent and interested candidates for the following positions.
Position 1: – Digital Communication and System Admin
Roles and Responsibilities
Digital Communication
In collaboration with the project communication specialist and the Ministry of Education s/he prepares the project’s digital communication strategy and ensure the strategy comply with the internal standards and guidelines of the project partners-Mastercard Foundation, MoE and ASU.
S/he will be responsible for digital content production and management including, Identifying the project target audience, the appropriate communication channel, creating engaging digital content and managing the platforms.
In discussion with the project team devise innovative digital marketing campaigns for university instructors and students, that feeds into the project’s overreaching communication strategy
Post weekly, monthly, and quarterly project progress updates on all digital platforms and ensure every project partner is updated about the project progress.
Closely work with the Ministry of education, Mastercard foundation, ASU and the 50 public universities in disseminating digital contents using their digital platforms
In collaboration with the senior system engineer run day to day social media and search engine optimization audits to ensure best practices are being used
System admin support
In partnership with the senior system engineer s/he will be responsible for designing and establishing appropriate access protocol for the different user groups (students, instructors, administrators and registrars).
Assist the senior system engineer in designing and implementing access traffic optimization tools and protocols to ensure smooth functioning of the envisaged learning management system.
Provide help desk support for university system administrators in relation to the new LMS through remote access or in person as and when needed.
Closely work with Arizona State university and the senior system engineer in importing Masterclass and graduate certificate trainees’ profile to EthERNet’s SSO directory, create access, follow up and support on accessing newly created email addresses and course materials on the platform.
Assist the senior system engineer in delivering capacity building training for network administrators, instructors and students to ensure appropriate inhouse capabilities are built to operate and utilize the LMS.
Duration: One Year with possible extension up to five years
Salary: Highly attractive with possible career development opportunities
Job Requirements
Technical Competencies:
- Outstanding knowledge and hands on experience in digital communication, web administration, troubleshooting and providing help desk support.
- Excellent and proactive communication skill
- Hands on experience of digital content development for different target audience and utilization of appropriate channels to reach.
- Experience working with Adobe Creative Suite to create graphics and other visual assets to agreed visual identity guidelines.
- An understanding of digital copywriting, content development, and editorial skill.
- Working knowledge of social media reporting tools, email marketing reporting tools and Google Analytics
- Excellent proofreading skills, attention to detail and high-level writing skills for a variety of mediums and target.
- Solid understanding of Ethiopian higher education system (key policies, strategies, regulations)
- Proficiency in key system design and implementation competencies such as user requirement identification/analyses, design architecture and developing implementation blue print.
Leadership and management:
- Hands-on and pro-active approach with demonstrated adaptability and flexibility relevant to the context
- Proven working experience with international partners and understanding of cross-cultural working norms and team coordination skills.
- Excellent and proactive communication skills
- Ability to listen and synthesize ideas from wide ranging perspectives and able to come-up with a consolidated and implementable plan from such process
- Mastery in demonstrating personal effectiveness and delivering results in collaboration with people.
- Fast learner and strong analytical and critical reasoning and problem solving skills
- Ability to perform under pressure with minimal supervision and able to handle multiple tasks at a time in calm and organized manner.
Education, work experience and language:
- BA degree in Computer Science, Information Technology, Electrical Engineering, communication and marketing or related technical field
- 3+ years of experience in project digital communication, digital content management, social media management and website administration.
- Proficiency in spoken and written English language is a must.
Workplace: Addis Ababa
Position 2: – Communication and Public Relations Specialist
Roles and Responsibilities
Communication Strategy Development:
- Together with experts from Mastercard Foundation and other project partners, responsible for developing communication strategies and guidelines that create shared understanding among users and create greater visibility among wider stakeholders about e-learning. Ensure the communication strategies and guidelines comply with the internal standards and guidelines of the project partners-Mastercard Foundation, MoE and ASU.
- Responsible for identifying and clustering different stakeholders, their interest and influence in relation to the envisaged e-learning management system and ensure appropriate communication strategies are in place to address them.
- Contribute to the development of appropriate value proposition of e-learning to the different user groups-students, instructors, university administrators, registrars, employers and policy makers.
- Participate in researching about labor market needs in relation to knowledges, skills and attitudes of young gradates and advise on strategies to incorporate those needs into the envisaged learning management system.
- Design and develop clear and engaging communication material including but not limited to guidelines, handbooks, newsletters, blogs and posters that clearly indicate the project objective for the different target groups.
- Research and identify appropriate communication media channels (social, online, and mainstream) to disseminate information to different target groups. and mechanism, agree with project implementing for effective communication and marketing of the project activities
- Coach and backstop public relationship and media personnel at the target universities and MoE on the communication strategy and guidelines.
Partnership and networking:
- Responsible for regularly checking timeliness, consistency and validity of information shared to different target groups, advise appropriate media channels and coach the project team and project partners to adhere to the communication guideline and compliance.
- In partnership with project team and experts from the university, the MoE and Mastercard foundation, document and disseminate information that creates clarity, build shared vision and foster strategic partnership among different departments within the ministry, target universities and other stakeholders within the Ethiopian higher education sector.
- Responsible for actively networking and reaching out to relevant stakeholders working in the e-learning sector and beyond for possible harmonization and synergies
- Responsible for cultivating positive relationships with media professionals’ bloggers, thought leaders, influencers and other media personnel to help shape the projects image
- Proactively address possible misconceptions and misunderstanding about the envisaged e-learning management system and assist stakeholders to have well informed opinion.
Project progress update and knowledge management:
- Responsible for documenting and organizing information.
- Prepare monthly, quarterly and annual reports and updates to ensure every project partner is updated about the project progress.
- Prepares various documents intended for the media, press releases, articles, brochures and other written documents for information purposes, and obtains the required approvals from project partners.
- Advise on internal communication tools and, when required, and coordinate the events.
- Supports the development and circulation of knowledge products to draw out lessons learned and success stories.
- In collaboration with MEL lead advisor, continuously identifies & implements process changes & improvements and planning methodologies to ensure the project success
- Work closely across project partners to develop findings and insights from the project and curate information that is consumed by education sector decision-makers
- Branding, communication content and Media house management.
Additional Roles:
- Actively participate in the development of a national e-learning policy.
- Responsible for capacity building of the relevant MoE and university team and ensure full teamwork and integration of project work within the mainstream functions of the ministry and universities.
- Undertake other related roles from MoE and other project partners as and when needed and ensure complementarity with the new e-learning program.
Duration: One Year with possible extension up to five years
Salary: Highly attractive with possible career development opportunities
Job Requirements
Technical Competencies:
- Excellent communication skills in English.
- Hands on experience of message development for different target audience and utilization of appropriate channels to reach.
- Mastery in understanding the strategic intent of communication in relation to e-learning
- Outstanding diplomatic, influence and persuasion skills
- Demonstrated experience in the development of media and event materials including media releases and speeches.
- Comprehensive understanding and experience of writing content and pitching to media.
- Excellent proofreading skills, attention to detail and high-level writing skills for a variety of mediums and target.
Leadership and management competencies
- Mastery in demonstrating personal effectiveness.
- Outstanding skills in planning, organizing and reporting.
- Strong analytical and critical reasoning and problem-solving skills.
- Champions in fostering partnership and stakeholder relationships.
- Ability to perform under stress with minimal supervision and able to handle multiple tasks at a time in calm and organized manner.
- Hands-on and pro-active approach.
Education, Work experience and Language:
- BA in political science and international relations, journalism and related social Science fields
- Proven track record in project communication, designing skill by using appropriate software
- At least 3 years of experience in business/project communication, data gathering and data management, project planning and implementation, research, market development and projects implementation.
- Proficiency in spoken and written English languages is a must.
Workplace: Addis Ababa
Application Deadline: April 13, 2023
How to Apply
Competent applicants can send their completed CV by e-mail or in hard copy to the following address before the close of business on 13 April 2023. Applicants are expected to indicate the position they are applying for clearly. Shortlisted applicants will be communicated for further assessment and selection.
We strongly encourage qualified women to apply.
Shayashone Trading plc
Recruitment Coordination Office
Bole Road Friendship Building, 4th Floor, Office Number 401/3
Telephone +251911595063
E-mail: recruitment@shayashone.com
Note: Please write clearly for which position you applied on the email subject line.
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