Vacancy Announcement – Zemen Bank
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!Zemen Bank is a private financial institution established to provide effective, efficient, and full-fledged banking services, focusing on addressing women with financial access, aiming at development, business growth, and profitability to meet the expectation of all its stakeholders.
The Company abides strictly by the laws and regulations of the jurisdiction where it operates, and observes the guidelines and rules issued by regulatory authorities of the Federal Republic of Ethiopia. It also keeps its corporate governance system under constant review to ensure that it is in line with international and local best practices since the first day of operation October 2008.
Zemen Bank would like to invites competent and interested candidates for the following position.
Position: Customer Service Officer I
Educational Qualification:
BA Degree in Banking and Finance, Accounting, Economics, Management or in related fields.
Work Experience:
At least 1 year relevant banking experience.
The purpose of this job is to serve customers, pay and receive cash and process transactions; to sell the products and services of the bank, acquire new customers and open and maintain customer accounts and manage customer relations and ensuring customer satisfaction with full effort and maximum care as per the policy and procedure of the bank.
Major Duties:
- Promote and cross sell the Bank’s products and services and maintain positive relationships with all customers and other contact persons.
- Receive existing customers’ enquiries about banking services, facilitate the timely processing of their banking needs, and retain these existing customers.
- Receive and pays cash from/to customers with proper documentation per the relevant policy and procedure of the bank
- Receive own and other bank cheques, transfer requests and other payment instruments, identifies customers, verifies signature and processes accordingly.
- Sort, arranges and wraps notes by denominations in bundles of hundreds
- Ensure that customers are always provided with good for issue notes according to the NBE directive.
- Reconcile suspense and Head Office Accounts, ATM and POS transactions and prepares summary drawing sheets and sends to respective organs per schedule
- Processes cheques, payments, and transfers through the clearance system
- Prepare and post various tickets, vouchers, annexes, CPO (Banker’s Cheques) and other documents
Location: Assosa
Deadline: August 13, 2024
How to Apply
Interested and qualified applicants are invited to apply using the below listed address attaching their non-returnable application and CV with all credentials through the following links:
Only shortlisted candidates will be contacted.
Zemen Bank S.C, Head Office
Talent Acquisition, Development and Management Department
Addis Ababa, Ethiopia.
Incomplete application will not be considered
Only short listed candidates will be communicated.
Remind this:
- Read the vacancy announcement carefully.
- Check the vacancy details with eligibility.
- Prepare your CV or Application Details.
- Finally, apply as instructed by the authority.
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