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Vacancy Announcement – Amhara Bank S.C

Vacancy Announcement

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Vacancy Number: ABa/EVA/087/24
Position: Customer Service Executive – II
Category: Branch
Posted Date: 25/03/2024
DeadLine: 29/03/2024

Place of Work: Dilla
Employment Type: Full-Time
Career Level: Junior Level (1+ – 2 years experience)
Company Profile:
Amhara Bank S.C. is very young in Business life and it has been operating with an aggressive momentum since joined the financial sector with more than 5,000 energetic employees, and visionary leaders with more than 304 branches so as to achieve its vision “To be leading and game-changing Bank in Africa”. The Bank would like to invite qualified and competent applicants to apply for the following vacant post.

Amhara Bank S.C. would like to invite qualified and interested job seekers to apply for the following vacant position.

Position 1: Customer Service Executive – II

Purpose of the Job: To enhance customer satisfaction by handling front line customer service activities with due care and maximum efficiency ; increase the Branch’s resource mobilization effort by cross-selling the Bank’s products and services

Generic Functions:

Enhance the strong business relationship with customers and cross sell the bank’s positive image to the community
Provide the concerned organ with timely, relevant, accurate, and complete reports on the plan performance
Provide services as per the service level agreement
Contribute to the bank’s profitability as per the target set
Engage in teamwork, collaboration, and transparency work practices
Adhere to internal control system and risk management program of the Bank

Specific Functions:

Engage and perform customer recruitment and account opening activities
Administer the Primary Vault dually with Branch Operation Manager/ Branch Manager
Receive, verify, lodge and withdraw cash to/from Primary and Secondary Vault
Receive or dispatch consignment of cash from/ to the Treasury
Verify the daily cash receipts and cash bricks are in order, wrapped and initialed
Retrieve customer signatures, pictures and verify customers
Perform other duties as required

Job Requirement:
Qualification: BA in Banking & Finance, Accounting, Business Administration, Economics, Management, and any other related fields

Work Experience: One (1) year of experience in banking operation as CSO, CSR, CSE, or related position

How to Apply

Note:
Female applicants highly encouraged
Only shortlisted candidates will be communicated
Hard copy or physical applications will not be accepted
The Bank has the right to cancel the post advertised
Interested applicants fulfilling the above requirements are invited to apply within five (5) Consecutive days from March 25, 2024 to March 29, 2024
Apply here: https://vacancy.amharabank.com.et/
Amhara Bank, Beyond Financing!

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Vacancy Announcement – Amhara Bank S.C
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