Vacancy Announcement – Amhara Bank SC
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!Amhara Bank SC would like to invite qualified and interested job seekers to apply for the following different positions.
Position 1: Customer Service Executive – II
Company Profile:
Amhara Bank S.C. is very young in Business life and it has been operating with an aggressive momentum since joined the financial sector with more than 5,000 energetic employees, and visionary leaders with more than 287 branches so as to achieve its vision “To be leading and game-changing Bank in Africa”. The Bank would like to invite qualified and competent applicants to apply for the following vacant post.
Essential Functions:
Purpose of the Job: To enhance customer satisfaction by handling front line customer service activities with due care and maximum efficiency ; increase the Branch’s resource mobilization effort by cross-selling the Bank’s products and services.
Generic Functions:
- Enhance the strong business relationship with customers and cross sell the bank’s positive image to the community
- Provide services as per the service level agreement;
- Contribute to the bank’s profitability as per the target set;
- Engage in teamwork, collaboration, and transparency work practices
- Adhere to internal control system and risk management program of the Bank;
Specific Functions:
- Engage and perform customer recruitment and account opening activities
- Administer the Primary Vault dually with Branch Operation Manager/ Branch Manager;
- Receive, verify, lodge and withdraw cash to/from Primary and Secondary Vault;
- Verify the daily cash receipts and cash bricks are in order, wrapped and initialed
- Retrieve customer signatures, pictures and verify customers,
- Perform other duties as required.
Job Requirement:
Qualification: BA in Banking & Finance, Accounting, Business Administration, Economics, Management, and any other related fields.
Experience: 1 year of experience in banking operation as CSO, CSR, CSE, or related position.
Position 2: Branch Manager Grade – I
Purpose of the Job: To achieve sustainable growth and profitability of the Bank through cross selling the Bank’s products & services; acquiring & retaining customers, improving customer services and building strong customer relationships to maximize resources mobilization efforts; managing overall retail banking operations at the assigned branch.
Generic Functions:
- Prepare /review work plans / budgets of the branch and monitor its execution;
- Embody the bank’s good culture & corporate image ;
- Demonstrate the Bank’s code of conduct, ascertain that subordinates abide by same and manage disciplinary concerns;
- Provide services as per the service level agreement , follow- up & monitor subordinates to do the same ;
- Contribute to the bank’s profitability as per the target set;
- Mentor and coach subordinates towards effective career development;
Specific Functions: - Plan and lead the enhancement of the resource mobilization activity of the branch by organizing and effectively coordinating the branch workforce;
- Aggressively engage in marketing and promotional activities by communicating with customers about the products and services available in the bank;
- Check whether the Branch’s books of accounts are in balance; review Income and Expense Summary Accounts of the Branch and apply strict follow-up on controllable expenses;
- Ensure that transactions are authorized immediately and end-of-business cycle processes are done on a timely basis.
Job Requirement:
Qualification: BA in Banking & Finance, Accounting, Business Administration, Economics, Management, and any other related fields.
Experience: 7 years of relevant experience in the Banking Industry of which 1 year as Assistant Branch Manager/CSM or Relationship Manager or 7 years of relevant banking experience of which at least 2 years as Senior Officer in banking operation position.
Position 3: Senior Customer Service Officer – Cash
Purpose of the Job: To enhance customer satisfaction by handling front line customer service activities with due care and maximum efficiency ; increase the Branch’s resource mobilization effort by cross-selling the Bank’s products and services.
Generic Functions:
Enhance the strong business relationship with customers and cross sell the bank’s positive image to the community;
Provide the concerned organ with timely, relevant, accurate, and complete reports on the plan performance
Demonstrate the Bank’s code of conduct at work places and time to be abide by the bank’s organizational culture
Provide services as per the service level agreement;
Contribute to the bank’s profitability as per the target set;
Engage in teamwork, collaboration, and transparency work practices
Adhere to internal control system and risk management program of the Bank;
Specific Functions:
- Engage and perform customer recruitment and account opening activities
- Administer the Primary Vault dually with Branch Operation Manager/ Branch Manager;
- Receive, verify, lodge and withdraw cash to/from Primary and Secondary Vault;
- Receive or dispatch consignment of cash from/ to the Treasury;
- Distribute cash to the Customer Service Executives in the morning and during working hours;
- Authorizes transfer of cash from Vault to Cash and from Cash to Vault;
- Verify the daily cash receipts and cash bricks are in order, wrapped and initialed
- Retrieve customer signatures, pictures and verify customers,
Perform other duties as required.
Job Requirement:
Qualification: BA in Banking & Finance, Accounting, Business Administration, Economics, Management, and any other related fields.
Experience: 3 years of experience in banking operation as CSO, CSR, CSE or related position.
Position 4: Security Guard – I (Male)
Purpose of the Job: To support the Bank’s operation through maintaining safety and security of the organization and its personnel, and ensuring secured customer services with welcoming environment.
Generic Functions:
Patrolling and securing the area and ensuring the protection of properties and facilities
Protecting the company’s assets relative to theft, assault, fire, and other safety issues
Authorize entrance of people and vehicles
Report any suspicious behaviors and happenings
Performs other related duties as assigned.
Specific Functions:
Avert inventory losses by reporting missing items, inconsistencies and damaged property;
Use radio or other communication devices in a clear and concise manner, if appropriate;
Prepare written reports of daily activities, observations and incidents;
Keep an eye on the entrance and exit to prevent theft and ensure workplace security;
Handle other related duties as may be required.
Job Requirement:
Qualification: 10th/12th Grade Complete
Experience: two/2 years of relevant experience in Military/Police service
Age: Between 25-50
Position 5: Security Guard – I (Female)
Purpose of the Job: To support the Bank’s operation through maintaining safety and security of the organization and its personnel, and ensuring secured customer services with welcoming environment.
Generic Functions:
Patrolling and securing the area and ensuring the protection of properties and facilities
Authorize entrance of people and vehicles
Report any suspicious behaviors and happenings
Specific Functions:
Avert inventory losses by reporting missing items, inconsistencies and damaged property;
Use radio or other communication devices in a clear and concise manner, if appropriate;
Prepare written reports of daily activities, observations and incidents;
Keep an eye on the entrance and exit to prevent theft and ensure workplace security;
Handle other related duties as may be required.
Job Requirement:
Qualification: 8th Grade Complete
Experience: two/2 years of relevant experience in Military/Police service
OR
Qualification: 10th/12th Grade Complete
Experience: four/4 years of experience as a lady searcher
Age: Between 25-50
Deadline: November 6, 2023
How to Apply
Interested applicants fulfilling the above requirements are invited to apply within five (5) Consecutive days from November 2, 2023 to November 6, 2023 via https://vacancy.amharabank.com.et/
Note:
Female applicants highly encouraged
Only shortlisted candidates will be communicated
Hard copy or physical applications will not be accepted
The Bank has the right to cancel the post
Remind this:
- Read the vacancy announcement carefully.
- Check the vacancy details with eligibility.
- Prepare your CV or Application Details.
- Finally, apply as instructed by the authority.
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