Vacancy Announcement – Bethzatha Health Service PLC
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!Bethzatha Health Service PLC would like to invites competent and interested candidates for the following Positions.
Position 1: Digital Marketing Officer
Responsibilities:
- Plan and execute all digital marketing, including, email, social media and display advertising campaigns
- Design, build and maintain our social media presence
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to create landing pages and optimize user experience
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Collaborate with agencies and other vendor partners
- Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
Requirements and skills
- BA/BSC degree in marketing/IT/Management/ or a related field
- Proven 3-4 years of working experience in digital marketing
- Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
- Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
- Experience in optimizing landing pages and user funnels
- Solid knowledge of website analytics tools like Google Analytics,
- Experience in setting up and optimizing Google Ad words campaigns
Workplace: Addis Ababa
Position 2: Senior Accountant
Job Summary / Responsibilities:
The Senior Accountant shall ensure general accounting operations and control our financial transactions including reconciling account balances and bank statements٫ maintaining the general ledger٫ preparing month-end close procedures and including ensuring accuracy and effectiveness in all company’s accounting tasks. The Accountant expected to possess both excellent analytical skills and an in-depth knowledge of accounting principles to efficiently analyze financial reports and forecasts.
Essential Functions:
- Prepare and lead monthly general ledger closing process, management analysis of variance in revenue and adhering to GAAP and IFRS compliance
- Consolidate, review and analyze monthly/quarterly/annual financial data, including the analysis of variances and identification of unusual items to determine GAAP, IFRS, Government tax and company policies
- Assist staff with proper GAAP and IFRS compliances and day-to-day accounting operation.
- Prepare and maintain financial and business transactions, by applying accounting principles, including work that is analytical, evaluative, and advisory in nature and that requires an understanding of both accounting theory and practice
- Analyze company’s financial information (such as cash management٫ expenditures٫ and revenues) making sure that company’s financial operations do not exceed budget limits. Review budget suggestions and requests. Review completed budgets for compliance with legal regulations
- Provide inputs and advice to company including recommending changes that will maximize revenue and profit
- Ensure sending invoices and account updates to clients, receiving, sorting, and tracking incoming payments, addressing and resolving client questions and issues relating to invoices, and providing regular, accurate reports of billing data.
- Check and verify cash transactions and take care of the cash management system of the company and their payment mechanism
- Review and manage accounts payable and receivable
- Create timely and accurate accounting reports and present them to company’s executives and senior management
- Develop recommendations to optimize company’s accounting systems and procedures and detect inaccuracies
- Support and consult company’s personnel on accounting control procedures
- Supervise junior accounting officers٫ plan their work and assign tasks
- Participate in department’s goal setting activities and month-end and year-end closing processes and take part in forecasting and financial standards setting processes
- Prepare tax, cash GAAP and IFRS reporting and support and oversee tax audits (both internal and external) and tax returns
- Produces payroll by initiating computer processing; printing checks, verifying finished product
- Build, load and maintain the fixed assets register and ensure that the fixed assets register complies with the rules and regulations as per the government and company fixed asset management policy.
- Support business processes and accounting policies and prepare corresponding documentation
- Secures financial information by completing database backups
- Protects organization’s value by keeping information confidential
Job Requirements
Qualifications
- BA degree in Accounting٫ Finance or other relevant fields; a certification will be an advantage.
- At least five years’ experience as a senior accountant.
- Experience in managing accountants and junior analysts desired.
Knowledge, Skills, and Abilities
- Profound experience with typical accounting procedures
- Good experience with general ledger functions and the month-end/year-end close process
- Good knowledge and of Generally Accepted Accounting Principles (GAAP) and International Financial Reporting Standards(IFRS), AABE requirements, and related Government regulations
- Good practical experience with accounting software packages٫ Peach tree, QuickBooks and other
- Good knowledge of financial accounting statements and business trends
- Good understanding of MS Office٫ especially Excel
- Strong analytical and quantitative skills٫ with accuracy and attention to detail
Workplace: Addis Ababa
Position 3: Customer Service Division Manager
Job Summary:
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.
Job Description:
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear customer service targets and deploy strategies to meet target predefined targets .
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Undertake data analysis compile accurate reports
- Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
- Strategizing and monitoring the daily activities of customer service operations.
- Assisting customer service staff with duties where required.
- Coaching staff in areas of customer service and company policies.
- Managing cashier coverage and customer flow to ensure proficient customer service.
- Monitoring and authenticating returns, exchanges, and voids.
- Investigating and solving customer service complaints.
- Assisting with the development and implementation of service policies, Maintaining documentation pertaining to customer service department activities.
- Performing additional duties where needed.
Qualification:
- BA degree in Business Administration, Management, Marketing or related field.
- Five years proven working experience as senior customer service officer of which two years as Customer Service supervisor.
- Working knowledge of customer service software, databases and tools and awareness of the hospital industry’s latest technology trends and applications will be advantageous.
Workplace: Addis Ababa
Deadline: August 28, 2023
How to Apply
Interested and qualified applicants can submit their CV through email address bethztha.hrm@gmail.com or in person through the following address:
Bethzatha Hospital Administration office
Location:- Around Stadium
NB. Email applicants should write the position title on the subject line of their email. Otherwise their application should not be considered.
Only short listed candidates will be conducted.
Remind this:
- Read the vacancy announcement carefully.
- Check the vacancy details with eligibility.
- Prepare your CV or Application Details.
- Finally, apply as instructed by the authority.
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