Vacancy Announcement at Dashen Bank
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!Dashen Bank Shared Company would like to invites competent and qualified candidates for the following positions.
Position 1: Branch Manager Grade I
Job Summary:
The Branch Manager will plan, organize, lead, and control the banking activities of a branch office. S/he will ensure that operating procedures, rules, and code of practices of the Bank and regulators directives and country law are adhered to by all staff. S/he will also coordinate the sales/business development efforts of the branch.
The Branch manager will also lead the customer service initiatives and guides branch operational excellence. S/he will prepare and submit annual budget, work plan and activity and progress reports. The jobholder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank.
Job Requirements:
Academic & Professional Qualification:
Bachelor degree in a business related field e.g. accounting, management, economics, and business administration
Experience:
Minimum of seven (7) years relevant experience out of which One (1) year in supervisory post.
Workplace: Sela Dingay Branch, Assayta Branch
Application Form – Branch Manager Grade I for Sela Dingay Branch
Application Form – Branch Manager Grade I for Assayta Branch
Deadline: Feb 16, 2023
Position 2: Senior Customer Service Officer
Job Summary:
The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Academic & Professional Qualification:
Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields
Work Experience:
At least four (4) years of banking experience
Workplace: Abomsa Branch
Application Form – Senior Customer Service Officer – Cash I for Abomsa Branch
Deadline: Feb 17, 2023
Position 3: Database Engineer
Job Summary
The Database Engineer is responsible for the performance, integrity, and security of the Bank’s information systems’ databases. The database engineer also provides technical expertise in the implementation, and maintenance of database management systems that support Dashen Bank’s business and banking applications
Job Requirements
Academic & Professional Qualification:
Bachelor’s degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.
Professional ICT qualifications such as OCA,
Work Experience:
At least Six (6) years’ experience of advanced database administration experience with a large scale SQL Servers in multi-node clustered environments including replication and security
Workplace: Addis Ababa
Application Form – Database Engineer
Deadline: Feb 17, 2023
Position 4: Senior Contact Centre Agent
Job Summary
The Senior Contact Center Agent is responsible for ensuring that the contact center operates as efficiently as possible to handle all customer issues and inquiries in a timely manner while maintaining high productivity standards. In addition, the role holder is responsible for the day-to-day operations of the contact center and agents, ensuring that the bank’s expectations are met.
Job Requirements
Academic & Professional Qualification:
Bachelor’s Degree in Business Administration, Marketing Management, Management or related discipline from a reputable university.
Professional qualification(s) in Customer Service or Marketing e.g. CIM
Work Experience:
At least five (5) years’ of relevant experience in in Sales/Customer service role.
Workplace: Addis Ababa
Application Form – Senior Contact Centre Agent
Deadline: Feb 17, 2023
Position 5: Branch Relationship Officer
Job Summary
The Branch Relationship Officer will be responsible for achieving business growth for Retail & MSME/ IFB Banking by providing quality relationship management to new and existing customers at assigned branch. This will entail sustaining customer satisfaction so as to retain existing and potential customers thereby generating additional business through cross-sell opportunities
Job Requirements
Academic & Professional Qualification:
Bachelor Degree in business administration, banking, finance, management or related fields.
Trainings and courses in banking operations (IFB, domestic, credit and international banking operations)
Work Experience:
Minimum of four (4) years successful experience in banking or customer contact role
Workplace: Bishoftu Branch, Adama Branch, Modjo Branch
Application Form – Branch Relationship Officer -For Bishoftu Branch
Application Form – Branch Relationship Officer -For Modjo Branch
Application Form – Branch Relationship Officer -For Adama Branch
Deadline: Feb 18, 2023
How to Apply
1. Interested and qualified applicants should apply through the application form link under each position.
2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
3. Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
4. Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).
NB. *Applicants who do not have ethiojobs account need to register using personal email account,
*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory
NB: – Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.
Female applicants are highly encouraged to apply
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