Vacancy Announcement East African Trading House PLC
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East African Trading House /EATH / is Ethiopia’s foremost and wide spread distribution and wholesaler of Fast Moving Consumer Goods (FMCG). EATH’s distribution and wholesale stores supplies quality and value added products at affordable rates to Large and Mid-Scale wholesalers, Retailers, Hotels and Restaurants, Government and Non-governmental institutions, and other establishments serving end consumers.
EATH is established aiming to Impacting the nation through distribution under the umbrella of East African Holding Share Company which is the Ethiopian based giant and visionary company being operated by expats and indigenous professionals.
As the foremost institutionalised wholesale and Distribution Company in Ethiopia, East African Trading House and its flagship company East African Holding Share Company have been valuing the nation through industries and distribution more than two decades. Since its establishment in 1993, East African Trading House Plc has been gracing the homes of millions of Ethiopians with a variety of affordable fast moving consumer products through diversified distribution Model.
EATH is the only institutionalised Private wholesale and distribution company based in Ethiopia that is diversified across the nation and distributes its strategic supplier’s product for concentric and complementary market concepts ranging from Food, Home and Personal Care products.
Our distribution network, opening in strategic locations across the country, operates in accordance the emerging best distribution practices in order to reaching every households and end users successfully.
East African Trading House PLC would like to invites competent and interested candidates for the following positions.
Position 1: Sales Representative
Major Responsibilities
Ensuring high levels of customer satisfaction through excellent sales service
Maintaining outstanding store condition and visual merchandising standard
Detail Responsibilities:
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Recommend and display items that match customer needs
- Welcome and greet customers
- Manage point-of-sale processes
- Actively involved in the receiving of new shipments
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies’ policies and procedures
Job Requirements
Qualifications:
Diploma/Degree in Sales and Marketing, Management or other related fields with a minimum of 3/2 years of experience
Additional Skill:
- Proven working experience in retail sales
- Basic understanding of sales principles and customer service practices
- Moderate English speaker and proficient in Amharic
- Track record of over-achieving sales quota
- Solid communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
Workplace: Addis Ababa
Deadline: April 18, 2023
Position 2: Sales Clerk
Major Responsibilities:
This role is responsible for greeting customers and helping them find specific products within the store, taking inventory of products and restocking shelves as needed and managing the POS system to administer refunds or process payments for customers.
Detail Responsibilities:
- Answer and transfer telephone calls or take messages
- Sort and deliver incoming mail and send outgoing mail
- Schedule appointments and receive customers or visitors
- Provide general information to staff, clients, or the public
- Conduct any clerical tasks (Type, format, or edit routine memos or other reports)
- Follow up progressive tasks
- Prepare reports
- Copy, file, and update paper and electronic documents
- Forwarding proper messages to co-workers and to customers
- Prepare and process bills and other office documents
- Collect information and perform data entry
Job Requirements
Qualifications:
Diploma/Degree, Information Technology, clerical science, marketing or related fields with at least 2-1 year relevant experience.
Additional Skill:
- Proven work experience as a Sales Clerk or similar role.
- MS proficiency (word, Excel…..)
- Excellent customer service skills.
- Ability to remain calm with difficult customers.
- Prior experience in retail.
- Relevant training and/or certifications as a Sales Clerk.
Workplace: Addis Ababa
Deadline: April 25, 2023
How to Apply
Interested applicants who fulfil the stated requirements can submit their application letter, CV, and relevant credentials with non-returnable photocopies in person within Five (05) consecutive working days to East African Trading House PLC Head Office located around Bambis, Beside Mintewab Building or through email stating “Position/Job title” in the subject line through email hr@eastafricantradinghouse.com in a single pdf file attachment.
Email applicants who do not follow the application instruction will NOT be considered.
East African Trading House PLC
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