Huawei Technologies -Vacancy Announcement
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!Huawei Technologies would like to invites competent and interested candidates for the following position.
Position: IT support
Requirements
Education and Major requirements:
BSc in Computer Engineering or Computer Science
Language Skill:
Proficient in English
Skills or Certificate Requirements:
HCNA, A+ or Related
• Network Design & Installation: Designing, installing, and upgrading network systems, including hardware and software components.
• Network Maintenance: Maintaining network infrastructure, including monitoring performance, applying patches, and performing system upgrades to ensure reliability and availability.
• Troubleshooting & Fault Resolution: Providing technical support for network and system faults, diagnosing issues, and implementing solutions to fix problems and minimize downtime.
• Security Management: Configuring and managing network security appliances by aligning with HQ, such as firewalls and VPNs, and implementing security best practices to protect the network and data.
• User Support: Assisting end-users with network-related problems, training staff on the IT system, and managing user permissions.
• Documentation: Maintaining detailed network documentation, including inventories of network devices and configurations.
• Project Involvement: Supporting the delivery of network projects and working on network change programs.
Job Description
• Have a customer service and technical support to end-users for hardware and software.
• Diagnose, research, and resolve routine end-user issues in a timely manner through established protocol and troubleshooting; escalate as necessary based SLA.
• Daily health check of network, meeting devices, printers and other office machines.
• Provide guidance and troubleshoot problems that is faced by end-users as per the SLA with 24/7 Availability.
• Communicate and translate technical information to non-technical end users; maintain communication and monitor incident through resolution.
• Train users on cyber security, information security, new devices and technologies.
• Install software on new or existing devices, in accordance with standard procedures.
• Assist in the set-up of new equipment and devices.
• Involve in a meeting support either outside of the office or inside the office.
Location: Addis Ababa
Deadline: October 18, 2025
How to Apply:
All Interested and qualified applicants can apply online:
Applicants should mention the position that they are applying for.
If you do not meet the necessary requirements i.e. Educational and Professional, or if you graduated in an unrelated field, please do not send your applications.
Only short listed candidates will be contacted.
Remind this:
Read the vacancy announcement carefully.
- Check the vacancy details with eligibility.
- Prepare your CV or Application Details.
- Finally, apply as instructed by the authority.
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