Vacancy Announcement – Hybrid Designs
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!Hybrid Designs PLC (Ride), an innovative IT company in Addis Ababa, is launching an online platform to enable travelers hail a RIDE on demand. RIDE is the largest taxi booking platform in Ethiopia, primarily operating in Addis Ababa and Djibouti. Founded by Samrawit Fikru, it has become one of the most recognized brands in Ethiopia over 11 years.
Hybrid Designs PLC entered the RIDE hailing market in 2014 with a vision to make transportation in the capital safe, affordable and convenient through technology.
We want to hire highly energetic, Professional Top Tier Talented Candidates, If you are Energetic & Professional you are welcome to join our professional team.
Hybrid Designs RIDE would like to invites competent and interested candidates for the following position.
Position: Booking Agent (Call Center)
Requirements:
Degree in Business Administration, Hospitality, Customer Service, Communication, Secretarial Science, or a related field.
Previous experience in customer service, particularly within a call center or similar environment, is highly valuable.
Strong communication skills, both verbal and written.
Excellent organizational and multitasking abilities.
Ability to work effectively in a fast-paced environment.
As a Booking Agent at Hybrid Designs Plc, you will play a crucial role in managing customer interactions and providing top-notch support. Your primary responsibilities will include handling incoming and outgoing customer calls, offering information, and assisting with our services.
Key Responsibilities:
Manage and process incoming and outgoing customer calls.
Provide support, information, and assistance based on company services.
Ensure high-quality customer interactions and maintain satisfaction.
Address customer inquiries and resolve issues in a timely manner.
Follow up on customer calls and ensure complete resolution of their needs.
Salary and Benefits:
Based on the company’s new salary scale.
Additional benefits include DH Allowance and Commission Payment.
Location: Addis Ababa
Deadline: September 20, 2024
How to Apply
Interested applicants who fulfil the minimum requirement can apply online by the following Link:-
Please note that only candidates who fulfil the specified requirements will be contacted.
Incomplete application will not be considered
Only short listed candidates will be communicated.
Remind this:
- Read the vacancy announcement carefully.
- Check the vacancy details with eligibility.
- Prepare your CV or Application Details.
- Finally, apply as instructed by the authority.
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