Vacancy Announcement at KAKI PLC
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!In Ethiopia, KAKI PLC is an authorized ISUZU dealer and assembler. It also does import, export, metal fabrication, after-sales services, and cargo freight transport operations, among other things.
KAKI PLC would like to invites competent and interested candidates for the following positions.
Position 1: Workshop Controller
General Duties and Responsibilities:
Responsible to provide repair and maintenance services that are excellent in terms of quality, cost, and delivery so that customers can use their Isuzu vehicles with peace of mind and thereby improving sales while ensuring health, safety and environment requirements.
Specific Duties and Responsibilities:
- Plan and organize the maintenance and repair work safely, accurately, and efficiently with specified work procedures and compliance with quality standards.
- Coordinate schedule of maintenance and repair works to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts.
- Oversee the inspection of vehicles to identify faulty components and facilitate process for their maintenance and repair.
- Manage and coach the team of vehicle technicians with technical challenges to identify solutions with the objective to make sure targets and business objectives are met.
- Supervise the activities of maintenance service mechanics/technicians to ensure efficient and timely maintenance and repair service.
- Provide estimates for servicing and repairs and setting timescales; assist the service manager in the process of price negotiations with clients to reach a favorable bargain for both management and client.
- Oversee the hiring and training of effective maintenance and repair service team.
- Oversee the procurement of vehicle parts, equipment and other items required for the maintenance and repair activities.
- Liaise with other departments concerning parts and any other queries representing the workshop.
- Ensure the maintenance and repair staffs comply with safety procedures and environmental laws and regulations.
- Work with colleagues and other departments to ensure a seamless service for customers.
- Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones.
- Oversee the disposal of wastes such as used engine oil to ensure adherence to health and safety laws.
- Ensure assignment duties and work schedules to auto service staff is established according to their skills.
- Follow up customers to obtain feedback and ensure they are satisfied with received service.
- Listen to client complaints and assist in addressing their issues and resolving challenges.
- Attend workshops and study relevant publications to stay up to date with new developments in the ISUZU service industry.
- Ensure that any additional work identified a result of inspection or disassembly is reported to the service advisor for making changes on cost and delivery time.
- Manage job sheets are maintained to ensure that the required time and materials are allocated for each maintenance job.
- If there is a delay in the job process and the delivery of time needs to be changed, relay those details to the service advisor.
- Accurately record technician time and writing technical reports and recommendations as needed.
- Analyze and evaluate maintenance procedures and associated costs and recommend improvements when appropriate.
- Ensure warranty standards are adhered to at all times.
- Make sure all services works are carried out correctly, competently and on time, with customer satisfaction in mind.
- Liaise with the training officer to organize training of mechanics on a daily basis so that the expectation of customers can be met and a high level of service can be provided.
- Maintain a safe, clean and well-organized workshop environment through consistent application of 5S (Sort, Set in Order, Shine, Standardize, and Sustain).
- Conduct employee performance appraisal periodically to evaluate how well employees have completed their duty and to take any needful action accordingly.
- Prepare workshop performance reports on a regular basis.
Job Requirements:
Required Number: 1(One)
Qualification: B.Sc. Degree or M.Sc. Degree in Automotive or Mechanical Engineering
Work Experience: Six (6) years for BSc. Degree, and 5(Five) years for M.Sc. Degree graduate in relevant role
Skills and Abilities:
- Computer skill, excellent communication skills, English language proficiency and reporting skill are mandatory.
- Knowledge of Vehicle Parts and Services (especially on Isuzu preferable)
- Team Management and leadership skill
- Ability to analyze and solve problems
- Good skills on 5S, Kaizen and workshop management
Position 2: Service Advisor
General Duties and Responsibilities:
Responsible to serve as the face and representative of the service shop and to liaise between customers and service department by communicating with customers regarding vehicle problems and maintenance and repair timelines, and expressing customer concerns to service department in ways that foster trust among customers.
Specific Duties and Responsibilities:
- Inquire about the customer’s request, check the vehicle, and make an estimate.
- Explain the necessary parts, work contents, and expenses using an estimate and receive approval from the customer.
- Provide a job order to mechanics with a job order sheet.
- Prepare and review all repair work orders for accuracy and completeness concerning parts, materials and labor and approve the release of vehicle for delivery to the customer.
- If work progress is delayed or additional work is required, contact the customer immediately to explain the reason for the change in delivery time and expenses and get approval.
- Explain the work details to the customer when delivering the vehicle.
- Processes customer payments as per company finance policy and procedures.
- Maintain positive relationships with customers to ensure repeat and return of customers.
- Ensure customer vehicle is finished on time to ensure satisfaction of customers at every step of interaction.
- Answer customer questions about services, including when to expect vehicle maintenance and repairs.
- Advise necessary changes and improvements to the Manager, Service Reception.
- Greet customers immediately in a courteous manner, promote loyalty and customer goodwill and protect company image.
- Wear a uniform and badge every day identifying him/her as an Isuzu specialist.
- Conduct employee performance appraisal periodically to evaluate how well employees have completed their duty and to take any needful action accordingly.
- Prepare performance reports for submission to the Manager, Service Reception.
Job Requirements:
Required Number: 1(One)
Qualification: Diploma or BSc Degree in Mechanical Engineering or related field
Work Experience: Ten (10) years for Diploma, and 8 years for BSc Degree graduate in relevant role
Skills and Abilities:
- Knowledge of Vehicle Parts and Services
- Customer Skills
- Computer skill, communication skills, English language proficiency.
- Team Management
- Enthusiastic Attitude, Self-Motivated.
Position 3: Senior Auto Mechanic
Job Requirements:
Required Number: 1(One)
Qualification: Diploma/ 10+3/ Level III in Auto Mechanics or related field
Work Experience: More than 6(six) years in relevant role
Skills and Abilities:
- Appropriate Driving License
- Isuzu Truck service experience (Trained preferable)
- Computer skill, communication skills, English language proficiency
- Believe on team work
Position 4: Auto Mechanic
Job Requirements:
Required Number: 1(One)
Qualification: Diploma/ 10+3/ Level III in Auto Mechanics or related field
Work Experience: More than 2(two) years in relevant role
Skills and Abilities:
- Appropriate Driving License
- Isuzu Truck service experience (Trained preferable)
- Computer skill, communication skills, English language proficiency
- Believe on team work
- Willing to work on shift bases
Position 5: Senior Auto Electrician
Job Requirements:
Required Number: 1(One)
Qualification: Diploma/ 10+3/ Level III in Auto Electric or related field
Work Experience: More than 6(six) years in relevant role
Skills and Abilities:
- Appropriate Driving License
- Isuzu Truck service experience (Trained preferable)
- Computer skill, communication skills, English language proficiency
- Believe on team work
Position 6: Store Keeper
General Duties and Responsibilities:
Perform warehouse activities to enable storage and retrieval of parts within a limited amount of space, and storage and retrieval can be performed quickly and accurately while maintaining maximum protection of stocks against all causes of damages by arranging and organizing storerooms orderly.
Specific Duties and Responsibilities:
- Store and handle spare-part stock items according to specified procedures.
- Provide a space for parts, maintain quality of stored parts, and the storage and retrieval of parts can be performed efficiently, quickly, and safely.
- Perform order picking, goods in, goods out operations to ensure accuracy with minimum handling and stock damage.
- Receive and issue spare-parts after checking them against appropriate documents such as purchase orders, packing lists, invoices etc.
- Maintain Bin Cards for all items in store showing information about stock received and take notes about problems associated with that stock.
- Plan and sort spare-part items according to their characteristics such as size, weight, associated hazards and storage factors.
- Use proper material handling and safety signs in store during loading, unloading and moving materials to-and-from store to avoid any risk of damages.
- Conduct physical counts of parts and reconcile records with physical count to maintain adequate inventory levels.
- Ensure that the physical stock is in line with the warehouse management system and ensure all stock movements are recorded to ensure accuracy.
- Maintain warehouse records such as issuing, receiving, purchase order and other related documents in appropriate places and with due care.
- Reconcile physical balances bin cards regularly by conducting stocktaking.
- Ensure security of Warehouse environment and maintain access control, ensuring 5S housekeeping standards are maintained at all times.
- Implement procedures for safety and security of warehouse,
- Keep warehouse clean at all times, undertake all safety measurements to prevent accident or hazards and use proper material handling systems.
- Check that all air outlets, fittings, fixtures and lightings of the warehouse are properly functioning.
- Participate in training programs to update skill and adapt to changing situations.
- Submit interim and end-of-period reports on the activities of the warehouse.
Job Requirements:
Required Number: 1(One)
Qualification: Diploma (10+3), BA in Store Management or related field
Work Experience: Four (4) for Diploma, and 2(Two) years for BA graduate in relevant role
Skills and Abilities:
- Communication – both verbal and written, and computer and numeric skills
- Knowledge of Kaizen concepts
- Product (Isuzu spare-parts) knowledge
Position 7: Cashier
Job Requirements:
Required Number: 1(One)
Qualification: Diploma or B.A Degree in Accounting or Finance
Work Experience: Three (3) years or 1 years in relevant role
Skills and Abilities:
- Basic Computer
- Cash Register Machine
Position 8: Senior Accountant
General Duties and Responsibilities:
Responsible to control and verify financial transactions, reconcile account balances maintain general ledger and prepare month-end close procedures, and produce financial reports while keeping compliance with the IFRS and accounting and financial policies and procedures of the company.
Specific Duties and Responsibilities:
- Ensure that general accounting operations are verified and controlled as per company policy and procedures and accepted accounting principles.
- Analyze financial transactions and ledger balances and prepare trial balance on that basis.
- Establish a computerized database system into which all accounting data, files and documents will be entered to ensure safety and easy accessibility of those records.
- Check the timely and accurate payment of VAT, withholding tax, payroll tax, pension payment, and other legal obligations.
- Verify, allocate, post and reconcile accounts payable and receivables.
- Produce error-free accounting reports and present their results.
- Analyze financial information and summarize financial status for submission to the top management.
- Spot errors and suggest ways to improve efficiency and spending.
- Review and recommend modifications to accounting systems and procedures, as it deems appropriate.
- Prepare financial statements and produce budget according to schedule.
- Develop and document business processes and accounting policies to maintain and strengthen internal controls.
- Ensure that all types official financial documents and vouchers are properly registered and are available in sufficient quantity.
- Generate a source document for every financial transaction, which is essential to the bookkeeping and accounting processes as [it] provides evidence that a financial transaction has occurred.
- Make statement of accounts reconciliation with the accounts of business partners, such as customers, suppliers etc. as appropriate.
- Check data entry for its accuracy by reviewing coded documents and journals only by those staff having the required authority to do so.
- Examine and perform proper entry for prepaid expenses, accruals, deferrals and other pending issues at the end of every month.
- Develop, install and maintain proper revenue and expense classification, accumulation and reporting systems, which are necessary to provide details for major sources of revenue and to control operating expenses.
- Prepare and present regular reports about company finances including, debts, deficits, expenditures, and revenue.
- Verify all branch office documents, prepare journal entices in relation to the accounting function, and submit for posting to the ledger account by the encoder.
- Keep up-to-date on practices, accounting systems and procedures, internal control measures, and state and federal laws regarding business operations.
- Prepare periodic reports for submission to the Aftersales Finance Head.
Job Requirements:
Required Number: 1(One)
Qualification: BA in Finance and Accounting
Work Experience: Six (6) years in relevant role
Skills and Abilities:
- Advanced skill in administration of finance and strong analytical skills
- Financial performance report writing, inventory control systems and accounting
- Outstanding knowledge and understanding of IFRS and other relevant laws
- Knowledge of enterprise resource planning software (ERP)
- Computer skill, excellent communication skills, English language proficiency.
Employment: Full time
Salary: Based on the Company Scale
Workplace: Hawassa Branch, Sidama
Application Deadline: April 16, 2023
How to Apply
Interested applicants who fulfill the job requirements listed above can submit their application letter, CV’s and testimonials via our e-mail: adminhr@kakiplc.com or in person at Hawassa contact +251926023600 within 10(six) consecutive days.
Head Office Address:
KAKI P.L.C:
Addis Ababa – Ethiopia, Street to Gerji Jackros on the way to Egziabherab Church in front of mega printing press
For additional information please call us
Tel. No.: +251911515694 or +251911225238 or +251926023600
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