SantimPay – Vacancy Announcement
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!SantimPay Financial Solutions S.C. is an Ethiopian fintech company focused on a modern payment solutions that enable merchants to accept payments at any time and place.
As a Relationship Officer in the tech industry, you will play a crucial role in managing and strengthening relationships with our clients, partners, and users. You will serve as a bridge between our technology solutions and client needs—ensuring satisfaction, encouraging adoption, and identifying growth opportunities. The role requires a blend of technical understanding, excellent communication skills, and a customer-first mindset.
SantimPay would like to invites competent and interested candidates for the following position.
Position 1: Relationship Officer – Tech Industry
Qualifications and Skills:
Bachelor’s degree in Information Technology, Computer Science, Business, or related field.
1–3 years of experience in customer success, client relations, or technical account management within a tech company.
Basic understanding of SaaS, cloud services, APIs, or enterprise software solutions.
Strong interpersonal, communication, and problem-solving skills.
Ability to explain technical concepts in simple terms to non-technical users.
Experience using CRM or client management tools (e.g., Salesforce, HubSpot, Zendesk).
Detail-oriented with a passion for providing exceptional customer experiences.
Preferred Attributes:
Previous experience in a B2B tech environment (e.g., software, fintech, health tech, edtech).
Familiarity with project management tools like Jira, Trello, or Asana.
Ability to thrive in a fast-paced, agile, and customer-driven environment.
Location: Addis Ababa
Deadline: May 23, 2025
How to Apply:
Interested and qualified applicants can send your CV and application letter to hr@santimpay.com by May 23, 2025.
Note: Don’t forget to send us your complete resume (CV and Credentials in a PDF Format), with the subject line “Position Title – Application”.
Incomplete application will not be considered
Only short listed candidates will be communicated.
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