Zai Travel Consult – Vacancy Announcement
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!Zai Travel Consult is seeking a dedicated and professional Customer Service Representative to join our team. The ideal candidate should be a graduate in Customer Service, with a background in the travel industry, hospitality industry, or trained in travel operations. This is an on-site position that requires a strong understanding of visa processing, embassy appointments, and Ethiopian immigration regulations.
Zai Travel Consult would like to invites competent and interested candidates for the following position.
Position: Customer Service Representative
Qualifications:
- Degree in Customer Service or related field, with experience in the travel or tea industry, or trained in travel operations.
- Knowledge of visa processing and Ethiopian immigration regulations is essential.
- Excellent communication skills, both written and verbal.
- Strong organizational skills with attention to detail.
- Ability to work well in a team and independently.
- Proficiency in basic graphic design is a plus.
- Female candidates are highly encouraged to apply.
Skills & Competencies:
- Team player with a collaborative mindset.
- Quick learner with the ability to adapt to new challenges.
- Strong interpersonal and communicative skills.
- Basic computer skill
- Basic graphic design skills will be an added advantage.
Key Responsibilities:
- Assist clients with visa processing and manage embassy appointments.
- Ensure adherence to Ethiopian immigration rules and regulations.
- Provide high-quality customer service to all clients, addressing their inquiries and concerns promptly.
- Maintain accurate records of all visa applications and related processes.
- Collaborate with team members to ensure smooth operations and client satisfaction.
- Handle other related tasks as assigned.
Job Type: Full time on site
Number of Positions: Two
Location: Addis Ababa, Bole
Salary:
Salary will be based on the candidate’s skills and experience.
Deadline: September 5, 2024
How to Apply
Interested candidates who meet the above criteria are encouraged to send their CVs via Telegram
https://t.me/lyumary16 or 0943807171
Incomplete application will not be considered
Only short listed candidates will be communicated.
Remind this:
- Read the vacancy announcement carefully.
- Check the vacancy details with eligibility.
- Prepare your CV or Application Details.
- Finally, apply as instructed by the authority.
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