Vacancy Announcement – Dashen Bank S.C
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!Dashen Bank S.C would like to invites competent and interested candidates for the following positions.
Position 1: Senior Digital Business Innovation Officer (Re-advertised)
DB/ Vacancy- 0153/23
Job Summary
The Senior Digital Business Innovation Officer is responsible for creating an innovation framework that includes generating, selecting, and implementing value-adding ideas for the Bank’s digital business. In addition, the role holder is responsible for instilling products and services to develop new services and business models beyond traditional banking.
Job Requirements
Academic & Professional Qualification
Bachelor’s Degree in Information Technology, Computer Science, Computer Information System, Software Engineering
Business Management, Marketing Management Accounting, Finance, Business Administration or any other equivalent field.
Hands-on experience in digital technology and marketing of Digital product/service is an added advantage.
Experience
Minimum of five (5) years relevant work experience on similar roles.
Behavioral Competency
Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
Creativity and innovation skills.
Action oriented.
Quality focus and attention to detail.
Professionalism and integrity in line with Dashen Bank values.
Good oral and written communication skills.
Critical and analytical thinking and problem solving skills.
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skills (internal and external customers).
Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
Experience working cross-functionally to develop new ideas and products.
High-level understanding of applications used in the organization’s industry.
Experience and knowledge of adopting project management processes to organization’s product life cycle.
Strong knowledge of the Bank’s clients and their needs.
Demonstrate a keen understanding of industry trends and their implications for the Bank as well as events in fast-paced markets.
Good knowledge of banking regulations.
Ability to perform a knowledge-based SWOT (strengths, weaknesses, opportunities, and threats) analysis, comparing the bank’s knowledge to that of its competitors and to the knowledge required to execute the Bank’s own strategy.
Strong IT skills and knowledge of digital advancements.
Project management skills
Excellent potential of embracing new digital skills i.e adopting new innovations.
Curious to explore, find and understand new approaches.
Seeking continuous self-improvement.
Deadline: July 20, 2023
Position 2: Cloud and Core Systems Engineer
DB/ Vacancy- 0154/23
Job Summary
The Cloud and Core System Engineer is responsible for effective provisioning, installation, configuration, operation, and maintenance of system hardware & software and related infrastructure. In addition, the job holder is responsible to ensure that the availability, security and integrity of servers, applications, related infrastructures.
Job Requirements
Academic & Professional Qualification
Bachelor’s Degree Information Technology or Computer Science or Information Systems Or Software Engineering or Related Fields
Relevant professional qualifications and certifications will have added advantage.
Experience
Minimum of six (6) years relevant experience
Behavioral Competency
Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
Creativity and innovation skills.
Action oriented.
Quality focus and attention to detail.
Professionalism and integrity in line with Dashen Bank values.
Good oral and written communication skills.
Critical and analytical thinking and problem solving skills.
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skills (internal and external customers).
Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
Proven experience in overseeing the design, development, and implementation of software systems, applications, and related products.
Proven experience with systems planning, security principles, and general software management best practices.
Excellent understanding of the organization’s goals and objectives.
Knowledge of applicable data privacy practices and laws.
Extensive experience in systems and storage capacity management, maintenance, forecasting and lifecycle planning focused on business requirements.
Hands-on knowledge of configuration management tools.
Experience in VMware virtualization design, build and administration.
Experience with SQL administration and SQL toolsets.
Deadline: July 20, 2023
Position 3: Manager, IFB Internal Audit
DB/ Vacancy- 0155/23
Job Summary
The Manager, IFB Internal Audit is responsible for implementing comprehensive audits that assess the effectiveness, efficiency, economy, compliance, and ethics of operations related to interest-free banking. In addition, the jobholder is responsible for planning and executing IFB audits within the Bank and ensures that the quality of the audits is in accordance with internal audit policies and procedures, international internal audit standards relating to Islamic finance, and Shari’ah principles.
Job Requirements
Academic & Professional Qualification
Bachelor’s Degree in Risk Management, Economics, Information Technology, Law, Accounting, Finance, or Banking from a reputable University.
Master’s Degree in Business Administration, Accounting, Finance, Information Technology, or related business field from a recognized institution is an added advantage.
Relevant professional qualification such as Certified Shari’ah Auditor (CSAU), Certified Internal Auditor (CIA), or Certifications in Islamic Finance) is an added advantage.
Experience
Minimum of eight (8) years relevant experience out of which two (2) years in supervisory capacity.
Behavioral Competency
Strong leadership and skills to foster teamwork; develop and motivate staff, resolve conflicts as well as ability to provide direction in order to achieve organizational objectives.
Ability to lead, influence and drive change initiatives in support of business strategies within the branch.
Strong business acumen.
Strong communication and presentation skills including ability to develop proposals, concept papers, position papers, etc.
Strong interpersonal skills and ability to relate with and manage multi-cultural teams.
Strong expertise in strategic management project planning and budgeting, resource management, implementation as well as monitoring and evaluation.
Must be a self-starter, highly organized, and able to work well with people at all levels in the organization.
Strategic thinking and problem-solving skills.
Analytical and creative thinking skills.
Strong persuasion and negotiation skills.
Good customer relationship management skills (internal and external customers)
Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Effective stakeholder management.
Required Technical Competency
A distinguished professional history demonstrating an in-depth understanding of Interest Free(Islamic) banking operation, IFB Deposit and Investment/Financing products and working knowledge Shari’ah principles pertaining to IFB. Sound understanding of relevant Shari’ah requirements applicable to Islamic financial business
Knowledge of policies, regulations and directives related to Financial Sectors
Understanding of the standards of Institute of Internal Auditors (IIA) and ability to fully comply with IIA standards.
Risk management skills including risk assessment, evaluation, quantification, mitigation and reporting skills.
Sound knowledge of IFB mode of finance/investments and associated risks.
Proactive in identifying compliance issues and developing appropriate recommendations.
Consistent follow through in ensuring corrective or mitigation actions are put in place.
Networking skills to effectively leverage on relationships that will enhance customer acquisition and retention.
Extensive banking background, including understanding credit, risk management, and compliance requirements.
Demonstrated ability to engage and influence senior level leaders regarding key business priorities, issues and initiatives.
Working knowledge and analysis experience with interest free/banking requirements.
Clear understanding of emerging bank risks and relevant emerging issues in IFB risk management.
Knowledge of policies, regulations and directives related to Financial Sector.
Deadline: July 20, 2023
Position 4: District Valuator -Maker-Checker for Wolaita District Office
Place of work- Wolaita
DB/ Vacancy-0156/23
Job Summary
The Branch Relationship Officer will be responsible for achieving business growth for Retail & MSME/ IFB Banking by providing quality relationship management to new and existing customers at assigned branch. This will entail sustaining customer satisfaction so as to retain existing and potential customers thereby generating additional business through cross-sell opportunities
Job Requirements
Academic & Professional Qualification
Bachelor Degree in business administration, banking, finance, management or related fields.
Trainings and courses in banking operations (IFB, domestic, credit and international banking operations)
Experience
Minimum of four (4) years successful experience in banking or customer contact role
Behavioral Competency
Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
Creativity and innovation skills.
Action oriented.
Quality focus and attention to detail.
Professionalism and integrity in line with Dashen Bank values.
Good oral and written communication skills.
Critical and analytical thinking and problem solving skills.
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skills (internal and external customers)
Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
Business development skills to effectively segment the target market, gather market intelligence and identify opportunities for the Bank to sell its products.
Commercial awareness to understand and apply commercial and financial principles to business thinking.
Strong networking skills to establish mutually beneficial relationships with other business people and potential clients and customers in order to grow business.
Relationship Management skills to effectively perform Relationship Management activities/tasks in a manner that consistently achieves high quality standards.
Knowledge of Interest Free Banking (IFB) operations, IFB Deposit & Investment/financing products.
Knowledge of IFB mode of finance/investments and associated risks.
Knowledge of Shari’ah principles pertaining to IFB business
Deadline: July 24, 2023
Position 5: Customer Service Manager I -For Tercha Branch
DB/ Vacancy- 0157/23
Job Summary
The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.
Job Requirements
Academic & Professional Qualification
Bachelor degree in a business related field e.g. accounting, management, economics, business administration
Experience
Minimum of Six (6) years banking experience
Required Behavioral & Leadership Competency
· Interpersonal and cross cultural skills, including ability to build collaborative relationship with sensitivity to diversity/inclusion.
· Creativity and innovation skill
· Action oriented
· Quality focus and attention to detail
· Professionalism and integrity in line with Dashen Bank Values
· Good oral and written communication skills
· Personal motivation drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
· Good customer relationship management skill (internal & external)
· Risk awareness and focus-demonstrates understanding of risk management practice, standards and regulatory requirements.
Required Technical Competency
Understands the basic mechanisms of general financial products and services.
Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Project management skills
Deadline: July 24, 2023
Position 6: Senior Customer Service Officer – Cash I-For Bachuma Branch
DB/ Vacancy-0158/23
Job Summary
The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Academic & Professional Qualification
Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields
Experience
At least four (4) years of banking experience
Behavioral Competency
Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
Creativity and innovation skills.
Action oriented.
Quality focus and attention to detail.
Professionalism and integrity in line with Dashen Bank values.
Good oral and written communication skills.
Critical and analytical thinking and problem solving skills.
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skills (internal and external customers).
Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
Understands the basic mechanisms of general financial products and services.
Good knowledge of Bank’s accounting and procedures.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Excel and good command of Microsoft Visio.
Deadline: July 24, 2023
Position 7: Senior Customer Service Officer – Cash I-For Lare Branch
DB/ Vacancy-0159/23
Job Summary
The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Academic & Professional Qualification
Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields
Experience
At least four (4) years of banking experience
Behavioral Competency
Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
Creativity and innovation skills.
Action oriented.
Quality focus and attention to detail.
Professionalism and integrity in line with Dashen Bank values.
Good oral and written communication skills.
Critical and analytical thinking and problem solving skills.
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skills (internal and external customers).
Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
Understands the basic mechanisms of general financial products and services.
Good knowledge of Bank’s accounting and procedures.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Excel and good command of Microsoft Visio.
Deadline: July 24, 2023
How to Apply
1. Interested and qualified applicants should apply through the link which mentioned under each position or use below:
2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
3. Finally, please scan all relevant credentials (Uploading relevant credentials that verify educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
4. Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).
NB. *Applicants who do not have ethiojobs account need to register using personal email account,
*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory
NB: – Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.
· Female applicants are highly encouraged to apply
Remind this:
- Read the vacancy announcement carefully.
- Check the vacancy details with eligibility.
- Prepare your CV or Application Details.
- Finally, apply as instructed by the authority.
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