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Ethiopian Airlines Group – Customer Services Associate


Vacancy Announcement

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Ethiopian Airlines Group would like to invite qualified and interested job seekers to apply for the following vacant positions:

Job Title: Customer Services Associate




Handles passenger inquiries through telephone, email and social media and provides correct and up-to-date flight information for Ethiopian and other carriers in a timely & appropriate manner.


Successful completion of SOM training in EAA (Airport Passenger Handling, Ticketing and GCC)

Had work experience in ET as Part-time Agent

The applicant shall have a regular job in another institution or shall be a full-time student

NB: Age limit: 18-35 years old inclusive for External applicants.


Knowledge of ET working language English is mandatory and other foreign languages are desirable

How to apply for a vacancy?

Interested applicants must bring/attach/ all original and copies of their supporting documents, including 8th Grade/Ministry Card, Birth Certificate and one passport size picture when they come for registration on the appropriate dates stated below.


Eligible applicants can apply from August 1, 2022 – August 5, 2022 at Ethiopian Airlines Head Quarter, Ethiopian Airport Enterprise Building (Recruitment Office)

NB: If anyone found to apply or join Ethiopian with false information will lead to subsequent termination from the process or employment upon discovery of the fact.

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Ethiopian Airlines Group – Customer Services Associate
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