Info Mind Solutions PLC – Vacancy Announcement | Jobs June 2023

Vacancy Announcement – Info Mind Solutions PLC

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Info Mind Solutions PLC would like to invites competent and interested candidates for the following positions.

Position 1: Content Marketing Officer

Main Duties:

• Email marketing content for email marketing that aligns with customer experience journey execution. Contents like; feature changes and updates, discounts and promotions, monthly regular content AJN news, tips & tricks, candidate pool stats of interest, MOU with organizations that have a large list serve and channel messages through them, latest trends in the industry, insights, and research.
• Website: Content for the website – rich and fresh website content, blogs, and posts (static and interactive) content to attract candidates. Aligned with SEO strategy keyword analysis & strategy. Website content
• Social media: content and caption to create engagement on social media tailored to target groups to be distributed via different channels
• Direct sales – new business through lead generation and additional business from existing clients
• Customer-based Events
• Organize internal events for candidate engagement
• Identity and participate in external events– sponsorships, speaking engagements, branding, and co-organize
• Undertake content marketing initiatives to achieve business targets.
• Produce high-quality content by researching trendy topics relevant to the subject matter inline with content strategy and plan
• Generate ideas to increase customer engagement

Dotted line to: Communication and Marketing Manager.

Liaises with: All Department Managers

Hours of Work: Officer Hour

Required Number: 2(Two)

Qualifications:

• Bachelor’s degree in communications, journalism, or a related field.
• Minimum of 2-5 years relevant experience in a content creator role.
• Excellent verbal, written, and interpersonal skills.
• Good time management and organizational skills.
• Proficient in Microsoft Office, and content management systems, and has a basic understanding of social media platforms.

Position 2: Talent Acquisition Specialist

Key Responsibilities:

Client Relationship Management

• Manage, build and maintain external and internal business relationships and implement and manage the solutions process for a client from inception to completion
• Independently calls on mid to senior-level executives and other representatives to follow up on client projects
• Diagnoses and assesses client needs. Prescribes designs and implements strategic interventions using the full range of existing or customized solutions.
• Presents and provides individual client consultations in context with overall intervention strategy as needed.
• Thoroughly understand and execute the agreed KPIs in your business line.

Manage Recruitment Project

• Manage Recruitment and Referral Projects for Clients including Client Contact (Key Clients: through Talent Acquisition and Consultant, Director)
• Screening Resume/Cv and conducting interviews for the designated Client.
• Assessing the candidates’ Knowledge, skills, and experience and updating the Database.
• Building a relationship with Candidates and providing consultation regarding career development.
• Sourcing protentional candidates from various channels (Back Office, LinkedIn, and Headhunting).
• Updating the Referral Database for a candidate.
• Ensure and assist Junior Talent Acquisition Officer on Candidate Reference Check and update on the Reference Tracker.

Client and Candidate Management

• Follow up with the Client and candidates on the progress of the Recruitment Program.
• Providing reports to the Client and weekly reports to the Talent Acquisition Lead on the progress of Recruitment Projects.
• Follow up on the collection and payment of the Recruitment projects.
• Scheduling and Meeting with Clients and providing information on the Recruitment and Referral Services.
• Coordinate interview sessions in the Office for Clients.
• Participating in various event and Networking events.

Team Collaboration

• Assisting the Junior Talent Acquisition Officer on their recruitment projects.
• Providing support to Colleagues in linking with candidates.
• Job Category: Part of Talent Acquisition Team
• Reporting Relationship: Report to Talent Acquisition Team Lead

Education & Experience

• Bachelor’s Degree in Management, Business Administration, International Management, Engineering, or Finance (no specific field required)
• Min. 3 years’ experience in recruitment, or any HR-related activity; ideally experience in longlisting and interviewing candidates and having experience in corporate recruitment
• High interest in HR issues, online recruitment, new recruitment trends, and client satisfaction
• Very good communication skills in English and Amharic
• Fast thinker, delivering on time and thinks ahead to support clients’ best
• Computer literate with strong Microsoft application skills and great report writing skills.

Core Competencies

• Communication
• Teamwork
• Problem-solving skills
• Analytical thinking
• Leadership role and role model
• Project Management
• Client Management
• Performance Evaluation Category
• Monthly Targets
• Option to grow to Talent Acquisition Lead.

Position 3: HR Business Partner

Key Responsibilities:

Client Relationship Management

• Manage, build and maintain external and internal business relationships and implement and manage the solutions process for a client from inception to completion
• Independently calls on mid to senior-level executives and other representatives to follow up on client projects
• Diagnoses and assesses client needs. Prescribes, designs and implements strategic interventions using the full range of existing or customized solutions.
• Presents and provides individual client consultations in context with overall intervention strategy as needed.
• Thoroughly understand and execute the agreed upon KPI’s in your business line.

Manage Recruitment Project

• Manage Recruitment and Referral Projects for Clients including Client Contact (Key Clients: through HR Business Service and Consultant, Director)
• Screening Resume/Cv and conduct interviews for the designated Client.
• Assessing the candidates Knowledge, skills and experience and updating on the Database.
• Building relationship with Candidates and provided consultation regarding career development
• Sourcing protentional candidate from various channels (Back Office, Linkedin and Headhunting).
• Updating the Referral Database for candidate.
• Ensure and assist HR Business Associate on Candidate Reference Check and update on the Reference Tracker.

Client and Candidate Management

• Follow up with the Client and candidates on the progress of the Recruitment Program.
• Providing Report to the Client and weekly report to the HR Service Delivery and Sr. HR Business Partner on the progress of Recruitment Projects.
• Follow up on the collection and payment of the Recruitment projects.
• Scheduling and Meeting with Clients and providing information on the Recruitment and Referral Services.
• Coordinate Interview session in the Office for Clients.
• Participating in various event and Networking events.

Team Collaboration

• Assisting the HR Associate on their recruitment projects.
• Providing support to Colleague in linking with candidates.

Qualification:

• Bachelor Degree in Management, Business Administration, International Management, Engineering or Finance (no specific field required)
• Min. 3years experience in recruitment, or any HR related activity; ideally experience in longlisting and interviewing candidates and having experience in corporate recruitment
• High interest in HR issues, online recruitment, new recruitment trends, and client satisfaction
• Very good communication skills in English and Amharic 
• Fast thinker, delivering on time and thinks ahead to support client best
• Computer literate with strong Microsoft application skills and great report writing skills.

Core Competencies

• Communication
• Teamwork
• Problem solving skills
• Analytical thinking
• Leadership role and role model
• Project Management
• Client Management

Position 4: Data Management Coordinator

Technical Responsibilities

• Devise, standardize and ensure use of data management tools and templates for Dereja programs
• Strengthen existing data management system and ensure its functionality
• Prepare annual consolidated and detailed data management plan in collaboration with Candidate Engagement and Partnership Manager and team members
• Undertake regular weekly, monthly and quarterly performance review with data management team and Candidate Engagement and Partnership Manager
• Ensure timely collection, analysis and availability of candidates’ data for management decision and employment linkage
• Regularly update, follow up and ensure data uploading status on Dereja.com website and report to Candidate Engagement and Partnership Manager
• Utilize and regularly update data on the existing data base system
• Regularly ensure data quality, availability and use for the placement and linkage
• Ensure functionality and security of data source documentation system with regular backup and digitalization in collaboration with Candidate Engagement and Partnership Manager 

Program and Team Management

• Understand and get accustomed with Dereja programs
• Align and collaborate with Dereja team members across in communication flow and data management system
• Analyze data sets in line with Dereja programs and present the findings to Dereja team
• Maintain team spirt, harmonize the communication channel and collaborate for team work
• Strengthen the performance of data management team and enhance the capacity of team members
• Support Data Management Officers and ensure use of existing and new templates and tools as per the arising needs from Dereja programs

Monitoring and Reporting

• Prepare weekly, monthly and quarterly performance reports and submit to Candidate Engagement and Partnership Manager
• Consistently follow up, track, monitor and report performance issues on the data management system and consolidate leanings for further actions
• Present analytical findings to overall project team to help shape future project
• Follow up, monitor and track placement status of clean data provided to employment team and provide update to Candidate Engagement and Partnership Manager

Organization: Info Mind Solutions PLC

Place of posting: Ethiopia

Duration of Employment: One-year

Qualification

• University Degree in IT, Information Management System, Statistics, Mathematics, Project Management and related field
• 5 years and above experience in relevant IT and/or data management

Core Competencies

• Excellence in team building, team leading, team work and team playing skills
• Proficiency in commanding Microsoft Offices specially of Microsoft Excel
• Excellence in managing various database systems and huge volume of data
• Excellence in problem solving, time management and communication skills
• Managing to work under pressure and meeting deadlines
• Good understanding of project management

Position 5: Learning and Development Officer

Key Responsibilities:

Learning and Development.  

• Plans, develops, and recommends training policies and procedures in conformance with the Comprehensive Training and budget allocations.
• Identify training and development needs within the company through job analysis, appraisal schemes and regular consultation with department managers and human resources departments.
• Designing and assessing training programmes and deliver the mandatory, developmental, functional , non-functional and organisational change training requirements for our staff in the company.
• Monitor regulatory requirements for staff training and competence and ensure that all requirements and subsequent changes are reflected in all training.
• Liaising with managers and interviewing employees at all level to identify and assess training and development needs. 
• Produce training materials for in-house courses.
• Delivering and overseeing the training of individuals or groups of employees.
• Provide orientations for new employees by sharing onboarding packages and explaining company policies.
• Develop effective induction programs for new staff, apprentices and graduate trainees.
• Provides staff with information and guidance on training, development and succession.
• Trains employees on safety aspects and ensures compliance with all applicable safety regulations.
• Develops and implements training plans to ensure achievement of training objectives set by the company.
• Plans and controls training facilities to ensure that they operate effectively and are maintained in good condition.
• evaluate training and development programmes, and prepare reports for management in areas such as usage, engagement and performance
• Follows up trained staff and evaluates their progress and recommends remedial action.
• Manage the training budget and monitor monthly expenditure reports
• Ensuring that every L&D intervention has clear business focused aims that enable robust evaluation of the company’s effectiveness.
• amend and revise programmes as necessary, in order to adapt to changes occurring in the work environment and industry developments.
• Maintains records of trained employees to assist in the classification of employees according to their skills.

Performance Assessment

• Participates in annual assessment programs.
• Implementing, advising on and monitoring appraisal schemes
• Follow up with Managers and Departmental Head for completing the performance appraisal on time.
• Coordinates and assists manager with employee reviews and performance appraisals.
• Build effective relationships with management and staff fostering the creation of a high-performance culture throughout the company.
• In conjunction with the line managers/H.O.Ds develop performance strategies to ensure employees deliver continuous improvement.
• Assist in the organization and delivery of training events for employees on performance and service improvement related issues.
• Performs other duties as assigned.

Job Category: Part of Human resource Team

Reporting Relationship: HR & Admin Manager

Qualification:

Requirement

• BA degree in Management, Human resource maangement , public administration and other relevant filed.
• 2-3 years of training facilitation and coordination experience
• Proficient computer skills, including Microsoft Office
• ABILITIES, SKILLS AND KNOWLEDGE REQUIRED
• Previous experience in the delivery of training, assessment and mentoring;
• Experience administering an online Learning Management System (LMS)
• Experience in the development of workshop-based end-user training materials and documentation
• Demonstrated experience in developing and evaluating training programs.
• Demonstrated ability to contribute to strategic organisational development initiatives including but not limited to employee engagement, skills, culture and capacity building;
• High level of written, verbal and interpersonal communication skills;
• Well-developed time management skills;

Performance Evaluation Category

• As per the KPI
• Option to grow to Training and Development Manager.

Position 6: Monitoring & Evaluation Assistant

Key Responsibilities: 

Technical Duties:

• Conduct regular monitoring visits to ensure that the project is on the right track in performing the planned activities and achieving the expected outputs;
• Ensure that monitoring data are fed into project management decisions and used in program management;
• Provide support to improve monitoring and reporting mechanism through revised monitoring and reporting framework, through collaboration with the project team;
• Present and analyze data based on the information needs of the project team and partners,
• Identify major challenges for project implementation and report to the manager for immediate decision-making;
• Provide inputs to project reports and publications upon request of the management team.
• Prepare weekly/monthly schedule of monitoring and evaluation-related activities to  ensure timely follow-up of indicators;
• Participate in the development/review of the action plans and detailed budgets of the project;
• Assist in developing operational monitoring tools (checklist, questionnaires, databases, interview and survey forms, etc.)
• Preparing and sorting received documents and identifying forms that need to be entered.
• Ensuring the accuracy of entered data and comparing it with the existing filing system to make sure all records are consistent and aligned.
• Support in the review and checking of QI data generated being in line with the M&E reporting requirements. Support the analysis of data in line with the M&E framework.
• Ensure quality control of data and information collected, through the development and/or review of tools for the data collection in accordance with the logical frameworks of the project and project quality standard;
• Organize/supervise the data collection, processing, and analysis of data in the context of the monitoring of indicators of the project;
• Elaborate on the performance reports and the reports on indicators monitoring and ensure their presentation according to the request;
• Produce monthly reports on capitalization of lessons learned and good practices identified in the context of the project implementation;
• Support short-term M&E evaluators and experts as required.
• Support research and study activities on M&E related issues.
• Carry out any other reasonable duties required by the Monitoring & Evaluation Manager, Project Coordinator and Management Group

Reporting relationship: Monitoring & Evaluation Manager 

Performance Evaluation Category

60 days prohibition period

Quarterly evaluation based on performance and achieved KPIs

Qualification 

• Bachelor degree (preferred) in Statistics, Development studies, social studies, or its equivalent experience with a formal qualification of monitoring and evaluation.
• Minimum of at least two (2) years of experience in the design and implementation of monitoring, evaluation, and research
• Advanced computer skills in Excel, Word processing, Database management, SPSS, or other statistical packages
• Excellent writing and verbal communication skills.
• Good strategic and analytical thinking and ability to interpret human resource data-related data
• Team player and ability to multi-task;
• Ability to meet deadlines and cope with pressing timelines;

Core Competencies

• Experience of using database systems and manipulating data
• Experience of processing and reporting performance data
• Excellent numeracy and statistical skills
• To understand and interpret requirements accurately by effective questioning, listening, clarification, and recording of information
• Highly organized and able to solve problems quickly.
• Excellent verbal, and written communication skills
• Strong organizational and time management skills
• Excellent interpersonal skills and a strong team member
• Ability to work to short deadlines
• Resilient and able to respond positively to the pressures and demands of the role

Position 7: HR Administrator

Key Accountability

• Manage all employee attendance data and follow-up on absenteeism with line managers and HR business partners.
• Manage sick absence and follow up data
• Process and track annual leave requests, loan request forms
• Draft employer attestations
• Monitoring and filing for all HR related documentation to ensure compliance for the function.
• Open and maintain employee files in archive.
• Calculation and/or data collection for employee benefits like phone allowance, lunch allowance, gift of beer, etc Issuing and tracking of employee ID cards.
• Managing the employee clearance process.
• Distribution of employee payslips.
• Responsible for identifying and anticipating issues to ensure effective outcomes delivered with a customer centric and exemplary service mindset.

Minimum Criteria

• Minimum 2 years experience in a similar role.
• Strong IT skills, ability to work with large excel data spreadsheets, word and outlook.
• Higher education in HR, Office Admin or IT is advantageous 
• Good command of English language skills Fluency in Amharic and typing skills in Amharic preferable.
• Strong Administrative skills with attention to detail.
• Excellent relationship building skills
• Demonstrated ability to coordinate, plan and prioritize activities
• Demonstrated ability to take initiatives and strong sense of urgency when required
• Flexibility to take on additional responsibilities & tasks when required
• Strong analytical skills to identify data trends and inconsistencies
• Strong communication (verbal & written) and interpersonal skills
• Self motivated, positive attitude with strong working spirit and eagerness to grow

Position 8: Performance Officer

Tasks and responsibilities:

• To co-ordinate and support efforts of the implementation of Social Performance Management (SPM) with PPI as a tool;
• To implement, monitor and evaluate various projects funded by donors based on the deliverance of Social Performance Data and this in collaboration with WVE and other strategic partners;
• Review  reports of projects leading to fund raising and for the donors for specific projects funded by them made by the Social Performance Administrators;
• Prepare annual Social Performance Management and PPI plan and communicate to all related parties;
• Provide training and capacity building on Social Performance Management and PPI data collection tools, data entry related to social data and analysis;
• Keep stake holders up to date with the impact their donations had on the lives and well-being of the beneficiaries and their dependents. Prepare annual plan for impact and other evaluations of social performance.

Qualifications and experiences:

• BA Degree in one of the following subject areas: Economics/ Business Administration or related fields Social
• At least 5 years of related experience of which 3 in social performance and data collection with Micro Finance Determined personality with initiative,
• perseverance and the ability to motivate a team
• Ready to comply and live up to and in accordance with the organizations’ ideals and Core Values Be proficient in Microsoft office applications
• Good knowledge in economic topics,
• Social Performance Management and PPI Very good communications and data interpretation skills.

Skills and personal attributes

• Deliver training on Client Protection
• Principles and the use of the available tools;
• Ensure that client protection principles are being implemented at all levels in the MFI.;
• Provide expertise and support to VFE management and staff to assist them in complying with existing and new regulation requirements.

Position 9: Business Development Officer

Tasks and responsibilities:

• Will spend approximately  20% of time in assigned partner’s head-office and or MOSS HQ working closely with staff at all levels and of the Financial Institution;
• Spends remaining 80% of time travelling to agent sites and providing support and technical assistance Act as the permanent liaison between MOSS HQ and partner’s head-office;
• Monitor and report on the regional network (training, procedures, branding, equipment, compliance etc.) Manage partner and client relationships (financial institution and agents) within assigned territory;
• Partner support – responsible for all partner communications, conflict resolution, and compliance on  deliverables and revenue;
• Ensure that partners issues are dealt with an efficient manner, informing senior management of any problems that may arise;
• Take necessary actions resulting in partner meeting targets;
• Promote and grow market position in assigned territory;
• Build M-BIRR brand awareness in territory;
• Provide weekly input and status updates to line manager on all account activity; 
• Identify problems and propose solutions;
• Perform Market intelligence and analyze competitor performance;
• Perform other related duties assigned by immediate supervisor.

Work Experience:

4 years minimum sales or business development experience Experience in the global marketplace is a plus

Education and training

• Degree or higher in Business Administration, Marketing Management or related field of study
• Required skills, knowledge & characteristics
• Strong account management and sales skills
• Strong skill in generating sales leads, prospecting, targeting and client recruitment Excellent communications & interpersonal skills
• Ability to deliver complex messages and training
• Ability to deal at all levels
• Attention to detail & accuracy
• Strong multi tasker High level of initiative
• Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
• Ability to treat people with respect under all circumstances, instil trust in others besides upholding the values of the Organisation
• Ability to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas and views of others, give as well as welcome feedback, contribute to building team spirit, aid others to succeed
• Flexible and the ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands
• Strong report writing and presentation skills
• Computer literacy (MS Word, Excel, Power point etc.)
• Excellent scheduling and time management skills
• Highly motivated and self-starter
• Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution
• Ability to meet tight deadlines
• Ability to make efficient use of resources
• Punctual

Position 10: Business Development Lead

Tasks and responsibilities:

• Identify new opportunities/partnerships and lead proposal writing, program/project concept development,
• etc.
• Lead the implementation of ACE’s business development strategy and regular assessment and target setting
• through analysis of the company’s existing strategy, market positioning, competitor analysis, etc.
• Building  new strategic partnerships and nurturing existing client relationships
• Lead development of ACE’s visibility strategy and ensure implementation of the strategy to enhance online
• and offline footprint as well as market presence
• Develop and coordinate networking and other relevant sessions/events to increase ACE’s visibility and
• traction to targeted clientele within ACE priority sectors and offerings
• Working in close collaboration with the Managing Partner and key units to strategize and implement
• Contribute to building and managing a high-performing business development team
• Manage the performance of junior staff and provide guidance, contribute to setting up and strengthening
• corporate culture
• Perform quality control, validity, and accuracy of data on all written materials and deliverables
• Driving the organization’s internal efforts in analytical capacity-building and operational efficiency within the
• Business Development Team and across key units

Work Experience:

• 8 – 10 years of experience as a Development Lead, Management Consultant, other relevant roles
• Experience in the global marketplace is a plus

Education and training

• A minimum of a master’s Degree in the relevant field of study (Economics, Management, Marketing,
• Finance, etc.)
• Solid functional knowledge, including but not limited to strategy design, business development, product
• Development, fundraising (resource mobilization), project and program design and management, etc.
• Demonstrated leadership ability in a team environment initiative taker, eager to break new ground with an
• innovative approach, create opportunities for others
• Strong account management and sales skills
• Strong skill in generating sales leads, prospecting, targeting and client recruitment Excellent communications & interpersonal skills
• Ability to deliver complex messages and training
• Ability to deal at all levels
• Attention to detail & accuracy
• Strong multi tasker High level of initiative
• Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
• Ability to treat people with respect under all circumstances, instil trust in others besides upholding the values of the Organisation
• Ability to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas and views of others, give as well as welcome feedback, contribute to building team spirit, aid others to succeed
• Flexible and the ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands
• Strong report writing and presentation skills
• Computer literacy (MS Word, Excel, Power point etc.)
• Excellent scheduling and time management skills
• Highly motivated and self-starter
• Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution
• Ability to meet tight deadlines
• Ability to make efficient use of resources
• Punctual

Deadline: June 19, 2023

How to Apply

Interested and Qualified applicants can apply using email: www.ethiojobs.net

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