Header Topbar

Multichoice Ethiopia dstv Job Vacancy 2022


Vacancy Announcement by Multichoice Ethiopia DSTV

Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!

Multichoice Ethiopia would like to invite competent and qualified candidates to apply for the following positions to be hired on a permanent basis.

Position: Customer Service Representative

Qualification: Business and Administration, Management, Sales and Marketing and related fields.

Workplace: Addis Ababa

Purpose of the Position:

To manage subscribers (inbound), addressing their issues proactively and minimizing churn.

Quality Assurance:

  • Maintain at least 90% QA scores at all times
  • Enhances the organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Ensure first call resolution at every customer contact – reducing return call

Customer Education:

  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features
  • Ensure customer education on alternative contact options
  • Explain the payment options and process mechanism
  • Make recommendations on upgrades, features, rate plans, and accessories as per the requirement of the customer
  • Offers discounts or special deals as needed and within pre-established limits

Job Requirements:

  • Product/service knowledge
  • Accounts understanding
  • Market/customer knowledge
  • Technical knowledge
  • Governance and Compliance

Application Deadline: September 12, 2022

How to Apply:

Interested candidates are invited to send their CVs through the link below


Only shortlisted candidates will be contacted.

N.B: Sewaseweth.com website is an online jobs search engine for jobs seekers in Ethiopia. If you are looking latest jobs in Ethiopia you are in the right place. In addition to this, we offer you new international scholarship opportunities. Just remember to visit the official website for the latest jobs vacancy. You can access new job vacancies easily where you are.
ድረ-ገጽ:- www.sewaseweth.com
Stay in touches and follows us on our social media platforms to get the latest jobs opportunities.
Join our telegram channel

Multichoice Ethiopia dstv Job Vacancy 2022
Spread the love
Scroll to top

You cannot copy content of this page