PCM Digitally Enabled Customer Support Service -Vacancy Announcement
Thank you for reading this post, don't forget to subscribe!Thank you for reading this post, don't forget to subscribe!PCM Digitally Enabled Customer Support Service would like to invites competent and interested candidates for the following position.
Position: Sales Agent – Outbound Call Center
Requirements and Qualifications
- Grade 12 completion or above.
- Fluent English is mandatory. Candidates must communicate confidently and professionally in spoken English.
- 1–3 years of relevant experience in outbound sales, telemarketing, call centers, telesales, customer acquisition, or business development.
- Strong communication, listening, persuasion, and negotiation skills.
- Confidence in making outbound calls and handling customer objections.
- Basic computer literacy and the ability to work with CRM systems.
- Strong follow-up, time management, and organizational skills.
- Ability to work under pressure in a fast-paced, target-driven environment.
- Self-discipline, resilience, professionalism, and accountability for results.
Arabic-speaking ability is an advantage but is not mandatory.
Salary and Benefits:
- Monthly gross salary: ETB 20,000 before deductions.
- Income tax and pension contributions will be deducted as applicable.
- Additional commission based on sales target achievement.
- Structured onboarding and practical sales training.
- Ongoing sales coaching and professional development.
- A professional, technology-enabled working environment.
- Opportunities for career advancement based on performance and business needs.
Number of people required: 25
Employment Type: Full-Time
Location: Addis Ababa
Deadline: November 12, 2026
How To Apply
Interested and qualified candidates are invited to send their updated CV directly to:
Please use “Sales Agent – Outbound Call Center” as the subject of your email application.
Only shortlisted candidates will be contacted for the next stage of the recruitment process.
Please note: This is a full-time, office-based position in Addis Ababa.
Remind this:
Read the vacancy announcement carefully.
- Check the vacancy details with eligibility.
- Prepare your CV or Application Details.
- Finally, apply as instructed by the authority.
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