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World Bank Group – Vacancy Announcement | Jobs 2023

Vacancy Announcement

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World Bank Group would like to invite qualified and interested job seekers to apply for the following different positions.

Position 1: Officer for Operations

Employment type : Full-Time

Terms of Employment : Contract

Place of Work: Addis Ababa

Application Deadline: May, 22/2023

IFC—a member of the World Bank Group—is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries,

using our capital, expertise, and influence to create markets and opportunities in developing countries. In the fiscal year 2022, IFC committed a record $32.8 billion to private

companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple

with the impacts of global compounding crises. For more information, visit www.ifc.org

The IFC 3.0 strategy aims to stimulate more investment activity across emerging markets, especially in Low-Income Countries (LICs) and Fragile and Conflict-affected States (FCS).

This strategy aims to create new opportunities for private investments in riskier markets and sectors by proactively working “upstream” to create, deepen, and expand markets and design and develop potential investment projects. Achieving these growth and impact ambitions at scale requires a different approach to business development, deal sourcing, and client support that relies on 1) a broader product offering to engage earlier in the project cycle and secure opportunities; 2) a greater focus on preparing clients in nascent markets and sectors for investment; 3) a greater focus on value addition and risk management of portfolio investment clients to enhance their performance; and 4) a longer time horizon and a more patient, longer-term perspective.

To drive this approach, IFC is seeking an Operations Officer to join the Manufacturing, Agribusiness, and Services (MAS) department in the IFC Office in Addis Ababa, Ethiopia. The Operations Officer will be responsible for providing project management and client engagement support to Upstream & Advisory projects in the agribusiness sector in Ethiopia and

other countries in the Eastern Africa sub-region. This will include supporting IFC’s efforts to enable investment opportunities, enhance investment outcomes, and improve investment

conditions in the agribusiness sector.
Duties and Accountabilities:
The role and responsibilities of the position will include but not be limited to:

Develop, manage, and supervise the implementation of Upstream & Advisory projects in the agribusiness sector with IFC clients in Ethiopia and/or other designated countries.

Deploy internal and/or external expertise and manage consultants to ensure the most effective and efficient implementation of client projects.

Ensure delivery of project results in accordance with approved project plans and impact measurement targets.

Organize and implement business development activities and support follow-up on identified opportunities.

Support coordination with development partners and lead semi-annual reporting obligations.

Manage relationships with project stakeholders, clients, partners, beneficiaries, etc.

Participate in key client events including monthly or other periodic operational committee meetings.

Act as a key contact point for IFC MAS Upstream activities in Ethiopia and other designated countries including monitoring relevant macroeconomic and sector-specific issues.

Ensure compliance with WBG internal systems, including project governance, procurement, and budget processes.

Contribute to knowledge management practices with internal and external audiences.

Support IFC Regional and Country Office Operations as required.

Selection Criteria

Master’s degree or equivalent professional qualification in economics, business, agribusiness, or a related area.

A minimum of 10 years of private sector operational experience in agribusiness, private sector development, agricultural development, or a related field.

Experience working on agricultural supply chain issues with private sector clients, governments, development partners and other sector stakeholders.

Track record in managing diverse teams which include consultants and client representatives to achieve common business goals and objectives.

A proven track record in working with the private sector, business development efforts, client negotiations, nurturing client relationships and resolving challenging issues.

A demonstrated ability to understand what makes businesses succeed, to develop innovative solutions and to challenge the status quo to enhance private sector

opportunities.

Recognized as a team player, collaborator, communicator, and strategic thinker.

Excellent written and verbal communication and presentation skills.

Willingness to travel frequently throughout Ethiopia, or other designated countries.

Job #: req22641

Organization: IFC

Sector: Operations

Grade: GG

Term Duration: 3 years 0 months

Recruitment Type: Local Recruitment

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as

reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce and do not discriminate based on gender, gender identity, religion, race,

ethnicity, sexual orientation, or disability.

TO APPLY CLICK HERE

https://worldbankgroup.csod.com/ux/ats/careersite/1/requisition/22641/application?c=worldbankgroup#1

Position 2: IT Assistant

Job Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org

ITS Vice Presidency Context:

Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations. Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.

ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform.

Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.

ITSR1: The IT Regional Client Services 1 (ITSR1) is primarily tasked with ensuring cohesive delivery of regional IT programs and initiatives, as well as aligning existing support channels with business needs. In achieving its objectives and providing for a best possible IT customer experience, Client Support directs and partners with Country Office (CO)/HQ IT Support teams, 24/7 IT Service Desks, Training and Outreach, as well as cross-functional teams delivering products and solutions.

The Senior IT Assistant (ET4) in Addis Ababa, Ethiopia, will primarily be responsible for providing IT support services in WBG’s Office in Addis Ababa, Ethiopia. S/he will be responsible for Installation and Maintenance of IT Hardware, Software, communications and telephony devices for the office staff and visitors. The Senior IT Assistant will provide IT support to WBG Staff and Visiting Staff/ Consultants at Addis Ababa Office on usage and maintenance of entire range of information technologies in use at the Bank which include but are not limited to PCs, Video/Audio conferencing, remote access, LAN/ WANs, as per Bank defined SLAs and Processes.

This position will report to the Regional IT Lead for East and Central Africa Region.
Duties & Responsibilities
Serve as the first point of contact on all matters related to hardware, software and communications support for the Addis Ababa, Ethiopia, Country Office

Support and maintain complete end user IT environment; this includes assessing, deploying, and implementing hardware and software upgrades, telephony and video conferencing systems

Work directly with users to probe and ask effective questions to fully diagnose both the root cause of a problem and the customer’s comfort level with technology; assess complex, non-routine problems; follow up with all fixes and repairs of IT problems

Install and maintain videoconference, audio-visual equipment and other electronic devices for presentations or conferences; when necessary, support installation, maintenance and upgrades of local networks and communications infrastructure as part of the office infrastructure projects.

Provide IT training and updates to existing/ new Staff regularly.

Participate in Service Continuity, Security and Business Continuity activities. Troubleshoots, provide workarounds, and permanent fixes to issues identified in the end user environment.

Administer WBG information security standards, including requesting IT accounts, SecurID, YubiKeys, remote access and passwords. Adhere to Institutional policies and advise on ITS policies, directives, and procedures. Consistently enforce WBG technology standards. Ensure that the integrity and security of WBG Systems are not compromised from within or outside the corporation.

Use the incident management tracking system to track work and analyze reports to identify problem areas and training opportunities.

Maintain a proper inventory of all CO IT related equipment and software. Ensure licensed software is tracked and maintained in line with the Institutional Software Asset Management (ISAM) Procedure.

Ensure Service Level Goals are met by local service Providers.

Selection Criteria
Job #: req22611
Organization: World Bank Sector: Information Technology Grade: ET4Term Duration: 1 year 0 months Recruitment Type: Local Recruitment Location: Addis Ababa, Ethiopia
Required Language(s): English Preferred Language(s):

Bachelor’s degree with no experience required or equivalent combination of education and relevant experience.

Good Knowledge of IT Technologies (Troubleshooting, Windows Platform, Exchange, Microsoft Office, Printers, Scanners, Servers and alike)

Experience of serving Clients in a multi-cultural environment Preferred

Core Technical Knowledge and Skills

Good Knowledge and understanding of IT Technologies: Windows Platform, Microsoft Office, Printers, Smartphones, video conferencing, remote access technologies, remote troubleshooting etc.

Strong client service skills and the ability to work under pressure with professionalism

Understanding of Microsoft Active Directory, DNS service and other networking methods and technologies.

Proficiency in MS Outlook and Office 365 products

Strong knowledge/ experience of ITIL best practices for helpdesk/ IT Service Management.

Knowledge of Network communication technologies and other WAN/LAN products.

Familiarity with IP Telephony and troubleshooting

Flexible to work in rotational shifts

Language and Communication Skills

Excellent written and spoken communication skills in English

Ability to listen and then clearly describe the problem and proposed solution

How to Apply

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Apply Via Online: https://worldbankgroup.csod.com/ux/ats/careersite/1/requisition/22611/application?c=worldbankgroup#1

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

Note: The selected candidate will be offered a one-year appointment, renewable for an additional one year, at the discretion of the World Bank Group, and subject to a lifetime maximum ET Appointment of two years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their second-year ET appointment are not eligible for future ET appointments

Deadline: May 18, 2023

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World Bank Group – Vacancy Announcement | Jobs 2023
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